Product gallery doesn't work - by Revisityouth

This topic has 6 replies, 4 voices, and was last updated 8 years, 3 months ago ago by Jack Richardson

  • Avatar: Revisityouth
    Revisityouth
    Participant
    January 17, 2016 at 21:59

    Hi guys,

    can’t add images to product gallery. WordPress freezes

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: stan
    Stan Russell
    Participant
    January 18, 2016 at 13:24

    Hello Revisityouth,

    please temporary switch to default WordPress theme and check – will this problem still appear?

    Regards,
    Stan Russell.

    Avatar: Eva
    Eva Kemp
    Support staff
    January 18, 2016 at 13:36

    Hello,

    Some plugin is causing the issue.
    Please disable them one by one to find it out.

    Regards,
    Eva Kemp.

    Avatar: Revisityouth
    Revisityouth
    Participant
    January 18, 2016 at 13:50

    ok, I will try with the plugins

    Avatar: Revisityouth
    Revisityouth
    Participant
    January 18, 2016 at 14:03

    The error was from WPML. I had to erase the plugin because it crashed my website.

    The version i had was: wpml cms 2.4.2

    What can I do?

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 19, 2016 at 08:05

    Hello,

    The problem might be caused by lack of memory. Ask your hosting provider to increase memory_limit value and try to activate plugin back.

    Best regards,
    Jack Richardson.

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