Return to previous page

Topic: Woo Comerce xml not working

Tagged: idstore woocomerce

estudiocriativo

Participant

January 12, 2016 2:02 pm

Hy guys, i’m from Brazil.

I’ve buy and using ID Sotre and the IDStore_woo_commerce_data.xml is not working. The file haven’t import from any navigator.

That’s how my store pages are loogking like: http://estudiocriativo.com.br/petalas/finalizar-compra/

Thank you
Site URL: hidden

#107648 copied to clipboard

Like

Eva Kemp

Support staff

January 12, 2016 4:12 pm

Hello,

Are you trying to import demo products?
Please provide us with FTP and wp-admin panel credentials in Private Content.

Regards,
Eva Kemp.

#107676 copied to clipboard

Like

estudiocriativo

Participant

January 12, 2016 4:32 pm

I’m can’t import the woo_commerce.xml the names with the theme.

My problem is the Checkout, cart and others store pages, is totally ugly and without any style, could you see it? http://estudiocriativo.com.br/petalas/finalizar-compra/

Content is visible for topic creator and
support staff only.

#107685 copied to clipboard

Like

Jack Richardson

Support staff

January 13, 2016 8:55 am

Hello,

To view Cart page we need to add product to the cart, but I don’t see products on your site.
Please give us WP Dashboard credentials too.

Thank you.

Best regards,
Jack Richardson.

#107754 copied to clipboard

Like

estudiocriativo

Participant

January 13, 2016 12:13 pm

Hello guys.

Our website is full of products, see a example: http://estudiocriativo.com.br/petalas/categoria-produto/linha-homem/

Now see an example of the page without any style: http://estudiocriativo.com.br/petalas/finalizar-compra/

Need your help so much…

Thank you!!

Content is visible for topic creator and
support staff only.

#107802 copied to clipboard

Like

Eva Kemp

Support staff

January 13, 2016 4:00 pm

Hello,

We can’t access wp-admin panel: http://storage4.static.itmages.com/i/16/0113/h_1452697206_1466233_2eed1a34eb.png
Please disable the restriction.
Also FTP credentials are incorrect. Please check them.

Regards,
Eva Kemp.

#107852 copied to clipboard

Like

estudiocriativo

Participant

January 13, 2016 4:11 pm

can you try again?

I disable FTP access internacional restriction

Content is visible for topic creator and
support staff only.

#107856 copied to clipboard

Like

Eva Kemp

Support staff

January 13, 2016 5:39 pm

Hello,

Sorry, but still Forbidden error and “Login incorrect.” for FTP.
Please check again.

Regards,
Eva Kemp.

#107871 copied to clipboard

Like

estudiocriativo

Participant

January 14, 2016 2:21 pm

Hello.

Can you try again?

Content is visible for topic creator and
support staff only.

#108084 copied to clipboard

Like

Eva Kemp

Support staff

January 14, 2016 3:39 pm

Hello,

I’ve renamed old theme folder to “idstore_old” and uploaded new “idstore” folder in wp-content/themes directory. Please check Cart and Checkout pages now.

Regards,
Eva Kemp.

#108117 copied to clipboard

Like

estudiocriativo

Participant

January 15, 2016 1:59 pm

i’ve copy and paste the exactly same theme that you fix on the right website: petalascosmeticos.com.br
and i’m having the same problem on the cart and checkout page without style!

Why? Can you help me?
Thank you.

Content is visible for topic creator and
support staff only.

#108271 copied to clipboard

Like

Eva Kemp

Support staff

January 15, 2016 6:31 pm

Hello,

Unfortunately we can’t log in to your WP Dashboard for the http://www.petalascosmeticos.com.br site, we got the error message http://prntscr.com/9qhlte. Please allow access to your wp-admin section.
Thank you.

Regards,
Eva Kemp.

#108315 copied to clipboard

Like

estudiocriativo

Participant

January 18, 2016 1:34 pm

Can you try again, please?

I just set some liberations.

Thankyou

#108520 copied to clipboard

Like

Eva Kemp

Support staff

January 18, 2016 2:06 pm

Hello,

There is still restriction for wp-admin panel:
“Erro 403
Acesso negado”

Please check it.

Regards,
Eva Kemp.

#108540 copied to clipboard

Like

estudiocriativo

Participant

January 18, 2016 3:07 pm

Can you try again?

I think i made the liberation by .hacess

Thankyou!

Content is visible for topic creator and
support staff only.

#108549 copied to clipboard

Like

estudiocriativo

Participant

January 18, 2016 3:34 pm

can you try again pleasE?

thankyou

#108557 copied to clipboard

Like

Eva Kemp

Support staff

January 18, 2016 3:49 pm

Hello,

You had additional code added in Checkout page:
http://storage4.static.itmages.com/i/16/0118/h_1453128481_1042870_415bc07acc.png
I’ve removed it.

Please check your site now.

Regards,
Eva Kemp.

#108559 copied to clipboard

Like