Forum Replies Created

Viewing 30 posts - 5,071 through 5,100 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    March 31, 2016 at 16:18

    Hello,

    As I see the buttons have grey background now:
    http://storage8.static.itmages.com/i/16/0331/h_1459437454_3135258_bfe9959f8f.png
    http://storage9.static.itmages.com/i/16/0331/h_1459437538_6642120_e7fa6f510c.png

    Check your site in another browser.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 31, 2016 at 16:15

    Hello,

    You can search for other plugins and test them.
    Please take our apologies, but we can’t recommend any 3rd-party plugins as we don’t guarantee full compatibility of them with the theme.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 31, 2016 at 15:58

    Hello,

    To hide social icons in the header go to Theme Options > Header > Header custom HTML (for 6, 7, 13, 14, 18 headers) section > remove [share] shortcode.

    To hide email icon you need edit the file wp-content/themes/woopress/framework/shortcodes.php (find the section “! Share This Product” in line 1918) and comment the code for the icon you need.

    As for the tabs issue, it’s caused by one of your plugins.
    Disable them one by one to find it out.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 31, 2016 at 15:47

    Hello,

    I checked your slider on Lenovo computer too and this is what I got:
    https://i.gyazo.com/6b9fba6d4b0b2d11392064967dce71f3.png .
    The problem may be related to different screen dimensions.

    Try to upload your slider images as main background image http://storage7.static.itmages.com/i/16/0331/h_1459435646_6430838_15b1a8686c.png and not as layers.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 31, 2016 at 15:41

    Hello,

    https://www.woothemes.com/storefront/ is default Woocommerce theme. Install it, activate and check you experience the same issue you described with this theme.
    If you do, then the problem is related to Woocommerce plugin.
    So please check it.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 31, 2016 at 15:38

    Hello,

    I’ve added this code in Theme Options > Custom CSS > Global Custom CSS:

    .tabs .tab-content li {
        list-style: inside disc !important;
    }

    Now bullets are shown in product description.
    Clear browser cache and check.

    Do you want to remove a period in the menu?
    Please provide us with FTP credentials.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 31, 2016 at 15:16

    Hello,

    1. This is related to the plugin “Woo Extra Flat Rate”. If you disable it “Shipping” text will appear. Check it.

    2. Add this code in Global Custom CSS:

    .button.wc-forward {
        color: white;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 31, 2016 at 15:08

    Hello,

    I see only h1 tag for post title http://storage3.static.itmages.com/i/16/0331/h_1459433276_3201391_27df99c03a.png .
    Please show a screenshot what you mean.
    In this link http://www.frogsandbears.com/8-theme-test/ you attached screenshot for mega search element, not for post issue.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 31, 2016 at 14:08

    Hello,

    Do you mean you don’t know how to assign your new font to menu items?

    Unfortunately there is no such possibility for sidebars.
    Woocommerce template uses only one sidebar for all categories pages.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 31, 2016 at 14:02

    Hello,

    You can use widget “8theme – Social Links” in Appearance > Widgets, add it to your custom sidebar and use it in Static Block for the footer.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 31, 2016 at 13:56

    Hello,

    Ok, looking forward to your reply.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 31, 2016 at 12:20

    Hello,

    The same issue persists with default WordPress theme too.
    The issue is caused by one of your plugins.
    Disable them and check Widgets section.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 31, 2016 at 12:02

    Hello,

    There is no any area in Theme Options to register the theme.
    When you bought a theme you just need to install it.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 31, 2016 at 10:34

    Hello,

    May we reupload theme files?
    Please confirm you have a back up.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 31, 2016 at 10:26

    Hello,

    You can use shortcode [share] on pages to add social icons.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 31, 2016 at 10:25

    Hello,

    Sorry, but your query is unclear.
    Where do you want to register the theme? Please show a screenshot for better understanding.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 31, 2016 at 10:23

    Hello,

    You need check Woocommerce settings in wp-admin panel > Woocommerce > Settings > Tax.
    Also check if the same issue persists with default Woocommerce theme Storefront https://www.woothemes.com/storefront/ .

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 31, 2016 at 09:21

    Hello,

    Please provide us with FTP credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 31, 2016 at 09:17

    Hello,

    It seems the problem is not with lenovo, but different browsers are used.
    Please check your site in Chrome browser too, not in Safari and show the result.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 31, 2016 at 08:52

    Hello,

    1. Please use this code in Theme Options > Custom CSS > Global Custom CSS:
    for sub menu:

    .menu .nav-sublist-dropdown ul > li > a {
        color: white;
    }
    .menu .nav-sublist-dropdown {
        background-color: green;
    }

    for sub-sub menu:

    .menu .nav-sublist-dropdown ul > li ul {
      background-color: red;
    }
    .menu .nav-sublist-dropdown ul > li ul a {
        color: blue !important;
    }

    Change color values to yours.

    2. You need use element Animation Block in Visual Composer editor and inside of it add Headings element or Text element of VC.

    3. Please provide us with FTP and WP admin credentials in private content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 31, 2016 at 08:38

    Hello,

    Please take our apologies but this is beyond our basic support scope.
    You have to contact a developer for your queries.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 31, 2016 at 08:24

    Hello,

    I’ve added this code in Global Custom CSS:

    .product-image-wrapper.hover-effect-swap img{
    backface-visibility: hidden;
    }
    .product-image-wrapper.hover-effect-swap img.show-image{
    backface-visibility: hidden !important;
    }

    Please check swap image now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 31, 2016 at 08:17

    Hello,

    New Classico version is available for download http://themeforest.net/item/classico-responsive-woocommerce-wordpress-theme/11024192 .

    To change brands slug you need edit the file wp-content/themes/classico/framework/woo.php (line 258).

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 31, 2016 at 08:09

    Hello,

    At first you have to install base demo content http://storage5.static.itmages.com/i/16/0331/h_1459408131_2069382_d09ebafb59.png , after that demo templates will be available in the drop down list to install.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 31, 2016 at 08:04

    Hello,

    The problem is related to Revolution Slider plugin.
    Update it to the latest version https://www.8theme.com/download-plugins/ and check the page after that.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 31, 2016 at 07:48

    Hello,

    As I see a period is shown in the menu http://storage4.static.itmages.com/i/16/0331/h_1459406585_4145849_d03175657f.png .
    To make bullets shown add this code in Theme Options > Custom CSS > Global Custom CSS:

    .tabs .tab-content li {
        list-style: inside disc;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 30, 2016 at 20:14

    Hello,

    I’ve reuploaded footer.php file in the theme folder.
    Please check “Back to top” button now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 30, 2016 at 19:08

    Hello,

    Please add this code in Theme Options > Styling > Custom CSS > Custom CSS for mobile and Custom CSS for tablet:

    .checkout .col-lg-5.col-md-5 {
        display: inline-block;
    }

    Concerning the cart icon, please provide us with FTP and wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 30, 2016 at 18:49

    Hello,

    I’ve resaved permalinks settings and links are working now.
    Clear browser cache and check.
    To make Screets Chat work you need create account on https://www.firebase.com/login/ . Follow these instructions http://screets.org/apps/chatx/forums/d/102-chat-session-not-connecting .

    Concerning “Back to top” button, may we reupload the theme files?
    Please provide us with FTP credentials.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 30, 2016 at 18:29

    Hello,

    I’ve added this code in Global Custom CSS:

    .yikes-easy-mc-form label {
       text-align: center;
    }

    Please clear browser cache and check “EMAIL ADDRESS” title now.

    Regards,
    Eva Kemp.

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Viewing 30 posts - 5,071 through 5,100 (of 31,382 total)
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