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WooPress Single Product Page Tabs Not Working & Social Icon Help

This topic has 8 replies, 3 voices, and was last updated 8 years, 1 months ago ago by Jack Richardson

DylanSaje

Participant

March 28, 2016 at 20:04

Hello!

The tabs on my single product page are not working and I can’t figure out how to go about fixing them. Clicking on “About The Model” or “Returns and Exchanges” brings me to the bottom of the page but does not load content for either tab.

http://inkandire.com/product/dtfwct

Of less importance, I’m trying to hide the top row of social icons. They’re both of the class “menu-social-icons” with no ID and I’ve been unable to locate which page is generating this code to manually remove the one. Is there a way to hide just the first instance of something?

I stuck this in the CSS but it just hid them both:

.menu-social-icons {
display:none;
}

I also would like to hide the “email” button from those social icons but the nth-child stuff I was playing with didn’t do anything.

Any help you could give, especially with fixing the tabs, would be greatly appreciated.

#119157 Copied Theme version: WooPress 2.8 (running a child theme) WooCommerce version: 2.5.5

7 Answers

Jack Richardson

Support staff

March 29, 2016 at 08:04

Hello,

Please provide us with FTP and WP Dashboard credentials in private content.

Best regards,
Jack Richardson.

#119189 Copied

DylanSaje

Participant

March 30, 2016 at 13:37

Thank you

Please, contact administrator
for this information.

#119375 Copied

Jack Richardson

Support staff

March 30, 2016 at 14:17

Hello,

We can’t access your site getting the error:
Error establishing a database connection

Please check database configuration settings.

Best regards,
Jack Richardson.

#119384 Copied

DylanSaje

Participant

March 31, 2016 at 15:20

Can you give me a bit more information? I was just able to visit the site, and to sign in here: http://inkandire.com/wp-admin/

I can ask my friend to make adjustments but I need to know precisely what I’m asking him to do.

Thank you

#119582 Copied

Eva Kemp

Support staff

March 31, 2016 at 15:58

Hello,

To hide social icons in the header go to Theme Options > Header > Header custom HTML (for 6, 7, 13, 14, 18 headers) section > remove [share] shortcode.

To hide email icon you need edit the file wp-content/themes/woopress/framework/shortcodes.php (find the section “! Share This Product” in line 1918) and comment the code for the icon you need.

As for the tabs issue, it’s caused by one of your plugins.
Disable them one by one to find it out.

Regards,
Eva Kemp.

#119591 Copied

DylanSaje

Participant

March 31, 2016 at 18:27

It all worked great. Master Slider Pro was the plugin that broke my tabs. Thank you so very much!

#119614 Copied

Jack Richardson

Support staff

March 31, 2016 at 18:36

Hello,

You’re welcome.

Best regards,
Jack Richardson.

#119617 Copied
Tagged: page tabs, single product, social icon, templates, woocommerce, woopress, wordpress
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WooPress Single Product Page Tabs Not Working & Social Icon Help

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