Hello,
This is Woocommerce configuration and you have to contact their support regarding this query.
Regards,
Eva Kemp.
Hello,
This is Woocommerce configuration and you have to contact their support regarding this query.
Regards,
Eva Kemp.
Hello,
Related products are disabled in Theme Options, those are shown up-sell products that you added in product editor http://storage4.static.itmages.com/i/16/0505/h_1462441161_9220702_86097eeace.jpeg . To show them for all products add up-sells for your other products.
As for sidebar on single product pages, it was cached because of the plugin “Asesor de Cookies”. I’ve disabled it. Now clear browser cache/cookies and check pages now.
Regards,
Eva Kemp.
Hello @Telepuzik,
Frontend editor is working fine http://storage5.static.itmages.com/i/16/0505/h_1462440890_6077667_3dd5a831ed.jpeg .
Please check in another browser.
Regards,
Eva Kemp.
Hello,
I’ve disabled default theme functions for Woocommerce images.
Clear browser cache and check single product page now.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
I don’t see any issues on this page http://storage7.static.itmages.com/i/16/0504/h_1462384101_4097268_4c294a43c7.jpeg .
Please clarify what exactly is wrong there.
Thank you.
Regards,
Eva Kemp.
Hello,
What IE version are you using?
Regards,
Eva Kemp.
Hello,
Please read how to add label icons in the menu https://www.8theme.com/demo/docs/woopress/#!/primary_menu “8.4 Menu Labels” .
Regards,
Eva Kemp.
Hello,
Your query is unclear.
Please show a screenshot of the issue what line you’re talking about.
Regards,
Eva Kemp.
Hello,
The problem is related to the plugin “David RL Optimización”. I’ve deactivated it.
Please check single product page now.
Regards,
Eva Kemp.
Hello,
As I see you customized default Royal theme files.
When activating Royal theme gallery images for variations are shown.
Do you still need our assistance?
If so upload original files from the theme package so we can investigate the issue.
Regards,
Eva Kemp.
Hello,
We recommend you to contact our developers via the form https://www.8theme.com/customization-services/ to fix compatibility issue.
Thank you.
Regards,
Eva Kemp.
Hello,
Yes, the issue with static block and VC should be fixed after plugin update.
We used image with sizes 250px × 295px for mega menu.
Regards,
Eva Kemp.
Hello,
The issue has been fixed.
Please clear browser cache and check the page.
Regards,
Eva Kemp.
Hello,
Some plugin is causing the issue.
Disable them one by one to find it out.
Regards,
Eva Kemp.
Hello,
1. There is default.po file in wp-content/themes/legenda/languages directory and you can use it to translate the theme.
You should add $locale code yourself with your language prefix, like $locale='de_DE';, for example for German language.
2. Go to wp-admin panel > YIT Plugins > Wishlist > General Settings > Position > select “Use shortcode”.
Regards,
Eva Kemp.
Hello,
Go to Theme Options > Single Product Page > Enable slider for gallery images > On.
Regards,
Eva Kemp.
Hello,
As I see VC editor is working fine http://storage8.static.itmages.com/i/16/0504/h_1462363343_6828623_ca731aac48.jpeg .
Please try to check in another browser.
Regards,
Eva Kemp.
Hello,
We’ve forwarded the issue to our developers.
Once there is a reply from them we’ll let you know.
Please take our apologies for inconveniences.
Regards,
Eva Kemp.
Hello,
Sorry, but your query is unclear.
Please show a screenshot what you want to achieve.
Regards,
Eva Kemp.
Hello,
Please provide FTP and WP admin credentials in Private Content.
Regards,
Eva Kemp.
Hello,
As this is a 3rd-party plugin we don’t guarantee its full compatibility with the theme.
You can order additional support via this form https://www.8theme.com/customization-services/ and our developers will try to assist you on the plugin compatibility issue.
Regards,
Eva Kemp.
Hello,
As you can see the error is shown that there is a conflict with other plugin polylang. Delete it and install WPML.
Regards,
Eva Kemp.
Hello,
Some plugin is causing the issue.
Disable them one by one to find it out.
Regards,
Eva Kemp.
Hello,
A. I’ve set Google font to “Hind” in Typography settings and it’s shown fine http://storage4.static.itmages.com/i/16/0504/h_1462359247_1667942_4992a0e164.jpeg .
B. There is no such feature. You have to update the theme via FTP.
C. What do you mean with “dropdown-header”? Is it fixed header that shows when scrolling the site?
D. Sorry, but I don’t see issues with product images http://storage4.static.itmages.com/i/16/0504/h_1462359677_6670614_5ce22ce9a1.jpeg . What mobile device are you checking in?
Regards,
Eva Kemp.
Hello,
You need modify padding values in the row settings to get the text centered http://storage1.static.itmages.com/i/16/0504/h_1462358714_5270405_b9fd1e3977.jpeg .
Set values in pixels that suit for you.
Regards,
Eva Kemp.
Hello,
Now we can’t access your site, there is a blank page.
Have you modified anything?
Please provide FTP credentials.
Regards,
Eva Kemp.
Hello,
Update the plugin via FTP https://www.8theme.com/download-plugins/ as there was incompatibility issue between WordPress 4.5 and old VC version.
Regards,
Eva Kemp.
Hello,
I’ve disabled “Full page sections” option in your home page editor. Please check the page now.
Also you have to update VC plugin via FTP https://www.8theme.com/download-plugins/ as there was incompatibility issue between WordPress 4.5 and old VC version.
Regards,
Eva Kemp.
Hello,
You are welcome.
Regards,
Eva Kemp.