Theme Option panel with wrong display - by Hoellwarth

This topic has 6 replies, 3 voices, and was last updated 7 years, 11 months ago ago by Stan Russell

  • Avatar: Hoellwarth
    Hoellwarth
    Participant
    May 2, 2016 at 22:45

    Hello 8Theme,

    Don’t know why (really don’t know) after updating the theme from 2.5.2 to 2.6 the Theme Options Panel is not diplayed correctly anymore. Enclosed the screenshot of what I see.

    http://postimg.org/image/fcp4p774h/

    In private content, if you may need, you’ll find URL and credentials to use.

    May you kindly help me out, please?

    Thank you in advance and have a nice day.

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    May 3, 2016 at 10:15

    Hello,

    Please provide us with FTP credentials as well.

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Hoellwarth
    Hoellwarth
    Participant
    May 3, 2016 at 23:02

    Hello,

    In private content what you asked. Thank you.

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    May 4, 2016 at 12:08

    Hello,

    Some plugin is causing the issue.
    Disable them one by one to find it out.

    Regards,
    Eva Kemp.

    Avatar: Hoellwarth
    Hoellwarth
    Participant
    May 4, 2016 at 22:23

    Update and solved: you were right. What was messing up the Theme Panel was the UserPro Dashboard plugin by DeluxeTheme. I deactivated it and everything worked properly.

    Another plugin by DeluxeTheme messes up the footer: WooCommerce integration for UserPro. In details this plugin litterally remove the full width and makes it boxed. Don’t know how to solve unless deleting the plugin.

    Theme > Plugins

    Regards,

    Hoell.

    Avatar: stan
    Stan Russell
    Participant
    May 5, 2016 at 08:09

    Hello Hoellwarth,

    we are happy that you have found what was source of the problems.
    Have a nice day!

    Regards,
    Stan Russell.

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