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  we-go

  Participant

  May 3, 2016 1:09 pm

  I’m using Woopress theme and in my widget page (widgets.php) there are no sidebar content in the right area. There is also a button “use customizer” (in italian “Gestisci nel customizer”) that redirect to a blank page.
  If i deactivate Woopress theme and i activate a default WP them it works well, so i think there is a problem with the theme.
  Can you help me please?
  Thanks
  Regards

  Theme version: 2.8

  WooCommerce version: 2.5.5

  #123811 copied to clipboard

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  Eva Kemp

  Support staff

  May 3, 2016 3:02 pm

  Hello,

  Please provide us with FTP and WP admin credentials in Private Content.

  Regards,
  Eva Kemp.

  #123831 copied to clipboard

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  we-go

  Participant

  May 3, 2016 5:19 pm

  Yes i write them in private.
  thanks

  

  Content is visible for topic creator and
  support staff only.

  #123886 copied to clipboard

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  Eva Kemp

  Support staff

  May 4, 2016 12:51 pm

  Hello,

  We’ve forwarded the issue to our developers.
  Once there is a reply from them we’ll let you know.

  Please take our apologies for inconveniences.

  Regards,
  Eva Kemp.

  #123983 copied to clipboard

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  Eva Kemp

  Support staff

  May 5, 2016 6:35 pm

  Hello,

  We’re sorry for a delay.
  The issue has been fixed.
  Please check now.

  Regards,
  Eva Kemp.

  #124242 copied to clipboard

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