Woopress – in widget area there are no sidebar

This topic has 5 replies, 2 voices, and was last updated 7 years, 10 months ago ago by Eva Kemp

  • Avatar: we-go
    we-go
    Participant
    May 3, 2016 at 13:09

    I’m using Woopress theme and in my widget page (widgets.php) there are no sidebar content in the right area. There is also a button “use customizer” (in italian “Gestisci nel customizer”) that redirect to a blank page.
    If i deactivate Woopress theme and i activate a default WP them it works well, so i think there is a problem with the theme.
    Can you help me please?
    Thanks
    Regards

    4 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    May 3, 2016 at 15:02

    Hello,

    Please provide us with FTP and WP admin credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: we-go
    we-go
    Participant
    May 3, 2016 at 17:19

    Yes i write them in private.
    thanks

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    May 4, 2016 at 12:51

    Hello,

    We’ve forwarded the issue to our developers.
    Once there is a reply from them we’ll let you know.

    Please take our apologies for inconveniences.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    May 5, 2016 at 18:35

    Hello,

    We’re sorry for a delay.
    The issue has been fixed.
    Please check now.

    Regards,
    Eva Kemp.

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