Product category image hover show 2 mask

This topic has 21 replies, 3 voices, and was last updated 7 years, 11 months ago ago by Jack Richardson

  • Avatar: dzivnieks
    dzivnieks
    Participant
    April 14, 2016 at 20:40

    Hello!

    I create shop page and choose to show product categories. On hover there is two maks

    Please, contact administrator
    for this information.
    20 Answers
    Avatar: dzivnieks
    dzivnieks
    Participant
    April 14, 2016 at 21:31

    In source show two links.

    If I use https://www.8theme.com/topic/category-hover-icons-not-placed-properly/

    .product-category .mask-container .block-mask .mask-content a {
    position: absolute;
    }

    it fix it, but in source however is two links.

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    April 15, 2016 at 08:06

    Hello,

    Please provide us with FTP credentials in Private Content.
    Have you made any changes in the theme files?

    Best regards,
    Jack Richardson.

    Avatar: dzivnieks
    dzivnieks
    Participant
    April 15, 2016 at 08:20

    I have not made any changes in the category view. I consider to change the theme file to open the category on image click not on the mask icon.

    I have read that the problem was also to athers customers:
    https://www.8theme.com/topic/category-hover-icons-not-placed-properly/

    If I make the css changes it fix, but in sours is two tags. In demo is one tag.

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    April 15, 2016 at 09:25

    Hello,

    FTP credentials are incorrect.
    Please check them.

    Regards,
    Eva Kemp.

    Avatar: dzivnieks
    dzivnieks
    Participant
    April 15, 2016 at 09:26

    Sorry

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    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    April 15, 2016 at 09:48

    Hello,

    I’ve reuploaded theme files.
    Please check products page now.

    Best regards,
    Jack Richardson.

    Avatar: dzivnieks
    dzivnieks
    Participant
    April 15, 2016 at 09:55

    It ok now. Yesterday I have downloaded theme files and reuploaded, but nothing change.
    I dont understand but now is ok.

    I will wait for theme update for this topic https://www.8theme.com/topic/single-product-page-the-image-could-not-be-loaded/

    It is closed, and I can not write there, but the product image problem is still there.

    Avatar: Eva
    Eva Kemp
    Support staff
    April 15, 2016 at 10:02

    Hello,

    That bug has been noted and our developers are aware of it.
    They will fix it in the next theme update.

    Regards,
    Eva Kemp.

    Avatar: dzivnieks
    dzivnieks
    Participant
    May 2, 2016 at 18:34

    Hello!

    I have uploaded new theme version 3, but this bug is not fixed: https://www.8theme.com/topic/single-product-page-the-image-could-not-be-loaded/

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    May 3, 2016 at 11:21

    Hello,

    You need to remove the wp-content/themes/woopress/woocommerce folder and reupload it from the new theme package.

    Best regards,
    Jack Richardson.

    Avatar: dzivnieks
    dzivnieks
    Participant
    May 3, 2016 at 18:05

    I dont have wp-content/themes/woopress/woocommerce folder. I have wp-content/themes/legenda foldet and that folder I have reuploaded.

    Avatar: Eva
    Eva Kemp
    Support staff
    May 3, 2016 at 21:40

    Hello,

    Please provide us with FTP credentials.

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: dzivnieks
    dzivnieks
    Participant
    May 3, 2016 at 22:11

    ftp

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    May 4, 2016 at 13:42

    Hello,

    The issue has been fixed.
    Please clear browser cache and check the page.

    Regards,
    Eva Kemp.

    Avatar: dzivnieks
    dzivnieks
    Participant
    May 4, 2016 at 19:44

    Now its open the image but not full size. Its open 600x384px. I find that the problem is when I dont add the image for variation. If product variation image is the same as preview image then I dont add variation image, and in previusly version the image dont open, now it open smaller image.

    I dont want add the same image multiple times.

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    May 5, 2016 at 09:21

    Hello,

    Try to use these image sizes in Woocommerce settings http://storage9.static.itmages.com/i/16/0505/h_1462436454_1196875_3762d73b75.jpeg and regenerate thumbnails.

    Best regards,
    Jack Richardson.

    Avatar: dzivnieks
    dzivnieks
    Participant
    May 5, 2016 at 10:58

    It not fix the problem.
    It is not dependent on image size. The problem is, if not add product variation image, it takes incorrect product image size.

    Wat did you changet last time?
    Im not WP developer but maby I can check it and find the problem.

    Avatar: Eva
    Eva Kemp
    Support staff
    May 6, 2016 at 15:10

    Hello,

    Sorry for a delay.
    The issue should be fixed now.
    Please check.

    Regards,
    Eva Kemp.

    Avatar: dzivnieks
    dzivnieks
    Participant
    May 6, 2016 at 15:18

    Thanks. Now I think its ok.

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The issue related to '‘Product category image hover show 2 mask’' has been successfully resolved, and the topic is now closed for further responses

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