Forum Replies Created

Viewing 30 posts - 3,721 through 3,750 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    May 19, 2016 at 15:12

    Hello,

    We changed hover effect functionality and now swap image is shown from the product gallery.
    Clear browser cache and check your site.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 19, 2016 at 15:11

    Hello,

    I see the files are still named like default.po and default.mo http://storage3.static.itmages.com/i/16/0519/h_1463666883_7587730_9b56b55519.jpeg , but you should translate them and save with your language prefix.
    Also as I see you used language prefix es_ES for Woocommerce translation files, so in the theme you should also name the files es_ES.po and es_ES.mo.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 19, 2016 at 14:52

    Hello,

    You checked the slider with other theme and the same problem persists there too. Our theme can’t influence other themes, so the problem is related to the plugin.
    Please check again: activate WordPress default theme and check the slider.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 19, 2016 at 14:44

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 19, 2016 at 14:44

    Hello,

    I don’t see such error on your site.
    Please show a direct page where you have the issue and clarify how to replicate it.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 19, 2016 at 13:32

    Hello,

    We understand your query and further conversation will be continued via mail. Please check your email address.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 19, 2016 at 13:10

    Hello,

    Please use this css code in Theme Options > Custom CSS > Custom CSS for mobile:

    .admin-bar .fixed-header-area.fixed-already {
        top: 0 !important;
    }
    .fixed-header-area .collapse {
        display: none !important;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 19, 2016 at 11:46

    Hello,

    Please give us access to wp-admin panel.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 19, 2016 at 11:44

    Hello,

    Please provide WP Dashboard credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 19, 2016 at 11:40

    Hello,

    There is no autoload option for Brands slider. Sorry.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 19, 2016 at 11:38

    Hello,

    Unfortunately there is no such option. Sorry.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 19, 2016 at 11:13

    Hello,

    If changes doesn’t work with other theme then the issue is with the plugin.
    Try to write styles in the text editor http://storage9.static.itmages.com/i/16/0519/h_1463652724_7979637_a7e5c1555f.jpeg like
    <div style="color:white; font-size: 22px">Professionelle Produkte und Zubehör</div>

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 19, 2016 at 09:58

    Hello,

    This will be fixed in the update.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 19, 2016 at 09:34

    Hello,

    We’re sorry for a long delay and for the troubles you had to experience.
    Those issues were forwarded to our developers and they will fix them as soon as possible.

    Please take our apologies for inconveniences.
    We appreciate your patience and understanding.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 19, 2016 at 08:58

    Hello,

    1. I’ve set the variation http://storage9.static.itmages.com/i/16/0519/h_1463644524_6353964_f634d76737.jpeg as you didn’t select it. Please check the page now.

    2. Sorry, but your second question is unclear. As I see the product you provided is a simple one, not a variable.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 19, 2016 at 08:35

    Hello,

    Do you mean clicking on pictures should redirect to post pages?
    Try to use Post Grid element instead.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 19, 2016 at 08:28

    Hello,

    As I see you haven’t translated default files in the directory wp-content/themes/woopress/languages. There are only default.po/.mo files, but no your files es_ES.po/.mo. Please read our documentation how to translate the theme https://www.8theme.com/demo/docs/woopress/#!/2_how_to_translate .

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 18, 2016 at 19:52

    Hello,

    We’ve checked the product with default Woocommerce theme Storefront and the same issue persists there too, so the problem is related to Woocommerce plugin, not to our theme.
    We recommend you to contact Woocommerce support for investigation and mention that the problem persists with their Storefront theme too.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 18, 2016 at 18:11

    Hello,

    You got 404 error because you didn’t have “My Account” page. I’ve created it and set in Woocommerce > Settings > Accounts. Check the page now.

    To remove billing and shipping sections you can follow this suggestion https://wordpress.org/support/topic/how-to-hide-or-remove-billing-address-details .

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 18, 2016 at 18:02

    Hello,

    Our developers are aware of this problem and will fix it soon.
    Please take our apologies for inconveniences.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 18, 2016 at 18:01

    Hello,

    Our developers are aware of this problem and will fix it soon.
    Please take our apologies for inconveniences.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 18, 2016 at 17:58

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 18, 2016 at 17:56

    Hello,

    As I see “FreeMind” text is already on the right side.
    Please clarify with more details.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 18, 2016 at 17:54

    Hello,

    Try to clear Facebook cache https://developers.facebook.com/tools/debug/ of your page and check social icon again.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 18, 2016 at 17:47

    Hello,

    I’ve set the option “Do not fill content area” in the Tabs settings.
    Please check now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 18, 2016 at 14:55

    Hello,

    If the changes are made in child theme you won’t lose them.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 18, 2016 at 14:52

    Hello,

    Please try to use this css code:

    .single-product-page .product-info .single_add_to_cart_button {
       display: block !important;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 18, 2016 at 14:51

    Hello,

    We don’t see such issue:
    http://storage5.static.itmages.com/i/16/0518/h_1463579420_2354426_6f289d41f5.jpeg

    Please clear browser cache and check again.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 18, 2016 at 14:09

    Hello,

    Yes, it’s correct.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 18, 2016 at 14:08

    Hello,

    I’ve added this code:

    .header-type-3 .logo-with-menu {
       width: 200px !important;
    }
    .header-type-3 .logo-with-menu + div {
      height: 80px;
    }

    Clear browser cache and check now.

    Regards,
    Eva Kemp.

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Viewing 30 posts - 3,721 through 3,750 (of 31,382 total)
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