THEME CRASHES INTERNET EXPLORER!! URGENT!

This topic has 10 replies, 7 voices, and was last updated 7 years, 7 months ago ago by Jack Richardson

  • Avatar: skywaystudios
    skywaystudios
    Participant
    May 16, 2016 at 10:51

    https://www.8theme.com/demo/legenda/

    Open the above URL in internet explorer (I was using version 11). It instantly crashes the browser.

    Need a fix for this ASAP please as our website is crashing!!

    Thanks

    9 Answers
    Avatar: mleihs
    mleihs
    Participant
    May 16, 2016 at 11:21

    Hi,

    I found a dirty fix for this:

    https://www.8theme.com/topic/internet-explorer-11-crash/

    IE 11 goes into IE 10 mode that way. This is not a long-term solution, though.

    Best regards

    Avatar: skywaystudios
    skywaystudios
    Participant
    May 16, 2016 at 11:38

    Thanks, you’re a hero!

    That does not fix the issue though, I would like a proper fix from the creators of the theme that does not force it to simply replicate a different browser.

    Avatar: mleihs
    mleihs
    Participant
    May 16, 2016 at 20:23

    Hi,

    you’re welcome.

    @Dirty fix
    Afaik IE Edge falls back into IE 10 mode too when parsing the linked snippet.

    Is there a way to make only IE 11 downgrade to IE 10 mode? It would make the fix a bit less dirty but I’m not that experienced when it comes to IE fixes.

    Basic Legenda works quite fine with IE 10 on a decent office PC but other addons (like EventON or Ajax Search Pro) seem to render slower than before in that mode.

    Maybe 8theme / another user can help out with that issue until a final fix is provided?

    Best regards

    Avatar: mleihs
    mleihs
    Participant
    May 18, 2016 at 09:39

    — push —

    Avatar: Eva
    Eva Kemp
    Support staff
    May 18, 2016 at 18:02

    Hello,

    Our developers are aware of this problem and will fix it soon.
    Please take our apologies for inconveniences.

    Regards,
    Eva Kemp.

    Avatar: EDavis99
    EDavis99
    Participant
    July 20, 2016 at 15:17

    Hello

    Has this problem been fixed as I have just discovered my Legenda-theme website has this issue?
    I am using Legenda 3.0 which I think is the latest version?

    Thanks
    Elaine

    Avatar: Robert Hall
    Robert Hall
    Support staff
    July 20, 2016 at 15:32

    Hello @EDavis99,

    The latest version is 3.0.2. You can download theme at this link:
    https://themeforest.net/item/legenda-responsive-multipurpose-wordpress-theme/5888906

    Also see screenshot http://prntscr.com/bv9mvy and you’ll see what issues were fixed.

    Regards,
    Robert Hall

    Avatar: Sandra Douthit
    Sandra Douthit
    Participant
    August 12, 2016 at 01:37

    I tried using the link above to access the new download/update and I cannot find the “update” to download not on that page. Is there another way to get updates just in WordPress?

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 13, 2016 at 21:36

    Hello @Sandra Douthit,

    You need to log in using your envato account and download the latest theme package and after update the theme as described below.
    Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.

    Don’t forget to create back up of your files and database before starting update process!

    Best regards,
    Jack Richardson.

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