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Topic: THEME CRASHES INTERNET EXPLORER!! URGENT!

skywaystudios

Participant

May 16, 2016 10:51 am

http://8theme.com/demo/legenda/

Open the above URL in internet explorer (I was using version 11). It instantly crashes the browser.

Need a fix for this ASAP please as our website is crashing!!

Thanks

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mleihs

Participant

May 16, 2016 11:21 am

Hi,

I found a dirty fix for this:

https://www.8theme.com/topic/internet-explorer-11-crash/

IE 11 goes into IE 10 mode that way. This is not a long-term solution, though.

Best regards

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skywaystudios

Participant

May 16, 2016 11:38 am

Thanks, you’re a hero!

That does not fix the issue though, I would like a proper fix from the creators of the theme that does not force it to simply replicate a different browser.

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mleihs

Participant

May 16, 2016 8:23 pm

Hi,

you’re welcome.

@Dirty fix
Afaik IE Edge falls back into IE 10 mode too when parsing the linked snippet.

Is there a way to make only IE 11 downgrade to IE 10 mode? It would make the fix a bit less dirty but I’m not that experienced when it comes to IE fixes.

Basic Legenda works quite fine with IE 10 on a decent office PC but other addons (like EventON or Ajax Search Pro) seem to render slower than before in that mode.

Maybe 8theme / another user can help out with that issue until a final fix is provided?

Best regards

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mleihs

Participant

May 18, 2016 9:39 am

— push —

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Eva Kemp

Support staff

May 18, 2016 6:02 pm

Hello,

Our developers are aware of this problem and will fix it soon.
Please take our apologies for inconveniences.

Regards,
Eva Kemp.

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EDavis99

Participant

July 20, 2016 3:17 pm

Hello

Has this problem been fixed as I have just discovered my Legenda-theme website has this issue?
I am using Legenda 3.0 which I think is the latest version?

Thanks
Elaine
Theme version: 3.0
WooCommerce version: 2.5.2

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Robert Hall

Support staff

July 20, 2016 3:32 pm

Hello @EDavis99,

The latest version is 3.0.2. You can download theme at this link:
https://themeforest.net/item/legenda-responsive-multipurpose-wordpress-theme/5888906

Also see screenshot http://prntscr.com/bv9mvy and you’ll see what issues were fixed.

Regards,
Robert Hall

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Sandra Douthit

Participant

August 12, 2016 1:37 am

I tried using the link above to access the new download/update and I cannot find the “update” to download not on that page. Is there another way to get updates just in WordPress?

Content is visible for topic creator and
support staff only.

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Jack Richardson

Support staff

August 13, 2016 9:36 pm

Hello @Sandra Douthit,

You need to log in using your envato account and download the latest theme package and after update the theme as described below.
Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.

Don’t forget to create back up of your files and database before starting update process!

Best regards,
Jack Richardson.

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