Hello,
Please describe the issue with more details and show a screenshot. Also show a page where the issue persists.
Regards,
Eva Kemp.
Hello,
Please describe the issue with more details and show a screenshot. Also show a page where the issue persists.
Regards,
Eva Kemp.
Hello,
This is default Woocommerce template and you have to edit their files.
Contact their support or refer to these articles:
http://www.themelocation.com/how-to-display-custom-field-value-on-product-page-in-woocommerce/
https://wordpress.org/plugins/woocommerce-custom-product-data-fields/
http://www.kriesi.at/support/topic/woocommerce-adding-custom-field-on-single-product-page-issue/
http://www.remicorson.com/mastering-woocommerce-products-custom-fields/
Regards,
Eva Kemp.
Hello,
The issue has been fixed.
Please check.
Regards,
Eva Kemp.
Hello,
You are welcome.
Regards,
Eva Kemp.
Hello,
So is the problem resolved?
Regards,
Eva Kemp.
Hello,
Please provide FTP credentials as well.
Regards,
Eva Kemp.
Hello,
1. I’ve changed permissions for “uploads” folder. Clear browser cache and check images now.
To get correct variable images change the settings to these http://storage1.static.itmages.com/i/16/0609/h_1465466071_4685547_83e54827bc.jpeg in Woocommerce > Settings > Products > Display and regenerate thumbnails with the plugin http://wordpress.org/plugins/regenerate-thumbnails/ .
2./3. I’ve disabled Object Cache option in W3 Total Cache plugin settings. Clear browser and server cache and check the site.
4. What page do you mean? I see your pages are scrolling properly.
5. Sorry, but I don’t see any problems with mobile menu. Clear browser and server cache and check again.
6. As you can see from test result page http://www.webpagetest.org/result/160609_FS_19F6/1/details/ slow loading is caused by images. You need optimize them.
http://premium.wpmudev.org/blog/10-best-image-optimization-plugins-to-speed-up-your-wordpress-site/
http://www.elegantthemes.com/blog/tips-tricks/optimize-images-for-your-wordpress-website
Regards,
Eva Kemp.
Hello,
You’re welcome.
I commented the code in the file wp-content/themes/royal/woocommerce/checkout/form-checkout.php from line 13 to 25.
Regards,
Eva Kemp.
Hello,
I’ve edited css code.
Please check now.
Regards,
Eva Kemp.
Hello,
The issue has been fixed.
Please clear browser cache and check the Checkout page now.
Regards,
Eva Kemp.
Hello,
Please give us full permissions to wp-admin panel to be able to view all settings.
Also provide FTP credentials.
Regards,
Eva Kemp.
Hello,
In this case you should contact your hosting provider support and ask them to check mail logs why emails can’t be sent from your site. There should be some notices.
Regards,
Eva Kemp.
Hello,
This question is related to Woocommerce plugin. You should ask their support team.
Regards,
Eva Kemp.
Hello,
I don’t see such issue:
What browser are you checking?
Regards,
Eva Kemp.
Hello,
Sorry, but still I can’t open page editor and see only Royal Child theme in Appearance > Themes. Is parent theme present there?
Please give administrator permissions to be able to check all settings.
Regards,
Eva Kemp.
Hello,
I’ve resaved Permalinks settings.
Please clear browser cache and check products now.
Regards,
Eva Kemp.
Hello,
Please give us full permissions to view all settings in wp-admin panel as now we can’t check Woocommerce settings and don’t see Plugins section in wp-admin panel.
Thank you.
Regards,
Eva Kemp.
Hello,
Your domain name is incorrect. Please check if you wrote it correctly.
Regards,
Eva Kemp.
Hello,
Unfortunately there is no such option. Sorry.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
May we update the theme?
Please confirm you have a back up and provide FTP credentials.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
Please provide wp-admin panel credentials in Private Content.
Regards,
Eva Kemp.
Hello,
Go to Theme Options > E-Commerce > Promo Popup > Popup content.
Regards,
Eva Kemp.
Hello,
You set left sidebar in default shop page “Products” http://storage8.static.itmages.com/i/16/0608/h_1465403923_1229753_3d1ed24f17.jpeg . Edit the page “Products” and change Sidebar Position.
Regards,
Eva Kemp.
Hello,
Thank you for your review. We appreciate it very much.
Regards,
Eva Kemp.
Hello,
1. Please also use this css code:
.post-type-archive-product .page-heading .title {
font-size: 18px;
}
.post-type-archive-product .bc-type-3, .single-product .bc-type-3 {
padding-top: 20px !important;
padding: 20px 0 !important;
background-color: green !important;
}
.single-product .page-heading {
text-align: left;
}
.single-product .page-heading .title {
margin: 0;
text-align: left;
font-size: 18px;
}
5. Please show a page where the image is too big.
6. a) you can do this via custom css code.
Please use this css code:
h1, h2, h3, h4, h5, h6 {
text-transform: capitalize;
}
b) Go to Theme Options > Products Page Layout > Products per row, set 4 products per row or 3, but not 2.
Regards,
Eva Kemp.
Hello,
You can disable slider for mobile in Rev Slider settings
http://storage2.static.itmages.com/i/16/0608/h_1465390294_2953702_f74a8a2e66.jpeg
Then add image in the home page and select where it should be hidden in the row settings http://storage4.static.itmages.com/i/16/0608/h_1465390417_4714925_d579ea0173.jpeg .
Regards,
Eva Kemp.
Hello,
Old Visual Composer version isn’t compatible with the latest WordPress version.
You have to update the plugin via FTP.
Download it here https://www.8theme.com/download-plugins/ .
Regards,
Eva Kemp.
Hello,
Don’t change image size in Row / Background / Background Image Size. Use this code in Theme Options > Custom CSS > Custom CSS for mobile:
.upb_row_bg {
background-size: contain !important;
}
There are no any problems after theme update.
Don’t forget to create a back up before starting the process.
Regards,
Eva Kemp.