What you’re asking can be done with additional customization. Our specialists may help you in this question. Please create a ticket at http://support.8theme.com/
And you can use child theme with our theme.
Regards,
Eva Kemp.
Eva Kemp
Participant
May 17, 2014 at 19:05
Hello,
There is a bug with footer demo blocks. I’ve disabled this option in Theme Options and the site started working fine.
Please check.
This bug should be fixed in the future update.
Regards,
Eva Kemp.
Eva Kemp
Participant
May 17, 2014 at 18:53
Hello,
You can add widgets to Single product sidebar area via Appearance > Widgets.
Regards,
Eva Kemp.
Eva Kemp
Participant
May 17, 2014 at 18:50
Hello,
Could you please clarify what is wrong with the site when viewing it on smartphone? I’ve checked and it’s showing fine.
Regards,
Eva Kemp.
Eva Kemp
Participant
May 17, 2014 at 08:51
Hello,
I’ve checked the page Teste and found no tabs as you showed on the screenshot. Please clarify: do you wish the content of the 4th tab to go down?
Regards,
Eva Kemp.
Eva Kemp
Participant
May 16, 2014 at 18:27
Hello,
Is the plugin not working with default theme too? If so you should contact the plugin developer regarding this issue.
Before upgrading the theme please refer to our documentation: https://www.8theme.com/demo/docs/idstore/index.html#!/upgrade
When you extract the archive you need upload files located in the “idstore” folder to /wp-content/themes/cms directory.
If you have difficulties please provide us with FTP credentials.
Regards,
Eva Kemp.
Eva Kemp
Participant
May 16, 2014 at 18:21
Please provide us with the link where the problem persists and login credentials to admin panel in Private Content.
Regards,
Eva Kemp.
Eva Kemp
Participant
May 16, 2014 at 18:19
Hello,
You need insert the shortcode [etheme_contacts] into text editor of your “Contact us” page. This should fix the issue.
Regards,
Eva Kemp.
Eva Kemp
Participant
May 16, 2014 at 18:15
You’re welcome.
Regards,
Eva Kemp.
Eva Kemp
Participant
May 16, 2014 at 18:13
Hello,
Please check the tabs now. Also you need to decrease title for the 3rd tab to make the 4th tab fit in.
I’ve checked Left side tabs shortcode and it is working fine. What troubles are you facing with it?
Regards,
Eva Kemp.
Eva Kemp
Participant
May 16, 2014 at 16:27
Hello,
Please create a ticket at https://support.8theme.com/ providing all details and our specialists will look into it.
Regards,
Eva Kemp.
Eva Kemp
Participant
May 16, 2014 at 16:25
Hello,
1. Do you mean you the font is large on the page http://lamdahalbe.de/impressum/ ? If so you can edit it in admin panel > Pages > Impressum page, and select text element where the content is written.
Thank you for the login details.
This problem persists with default theme too.
You should contact Woocommerce support regarding this issue as it’s not related to our theme.
Regards,
Eva Kemp.
Eva Kemp
Participant
May 16, 2014 at 15:46
Hello,
Your site can’t be loaded on mobile device because there is an error in the script wheelzone-child/js/custom.js – “Cannot read property ‘split’ of undefined line 24”. As you’ve customized it yourself please check it for errors.
According to the products number you should also check what additional customization you’ve done or installed some additional plugins as our theme doesn’t have such features. If you’re using some plugin you’d better contact its developers regarding this issue.
Thank you.
Regarding your last question you should contact woocommerce support team as the Checkout page works using their shortcode.
Regards,
Eva Kemp.
Eva Kemp
Participant
May 16, 2014 at 13:56
We’ve replied to you on email regarding the additional customization cost.
Please check.
Regards,
Eva Kemp.
Eva Kemp
Participant
May 16, 2014 at 13:47
Hello,
Please provide us with the login details to admin panel and FTP.
Regards,
Eva Kemp.
Eva Kemp
Participant
May 16, 2014 at 13:36
Hello,
Sorry, but the login details are incorrect. I’m unable to log in.
Please check them and provide us with the correct credentials.
Thank you.
Regards,
Eva Kemp.
Eva Kemp
Participant
May 16, 2014 at 13:34
Hello,
You can find the code of an element you wish to edit via Inspect element in Firefox or Chrome browser. Just make right click on the element you want to edit, and select “Inspect element” from the list.
Regards,
Eva Kemp.
Eva Kemp
Participant
May 16, 2014 at 13:26
Hello,
Sorry for a delay. This issue is related to Woocommerce configuration, not to our theme. You have to contact their support for help.
Regards,
Eva Kemp.
Eva Kemp
Participant
May 16, 2014 at 13:25
Hello,
1. We just replaced the code of our search form with the code of woocommerce search widget. So everything was done as described in our previous instruction.
2. Unfortunately we don’t have ETA. Sorry but this is required much customization and you have to wait for the theme update.
3. We’ve replied to you in the new topic you created regarding this issue.
4. The price has been placed above the “Add to cart” button. “Total” block is linked to “Invitation Details” block and if it’s moved there is a mess with “Invitation Details”. In this case you’d better contact our specialists at http://support.8theme.com/
Also “calculation” spinner is working from our side.
Regards,
Eva Kemp.
Eva Kemp
Participant
May 16, 2014 at 11:37
Hello,
You’re welcome.
Regards,
Eva Kemp.
Eva Kemp
Participant
May 16, 2014 at 11:35
You’re always welcome and thank you very much!
Have a good weekend too!
Regards,
Eva Kemp.
Eva Kemp
Participant
May 16, 2014 at 11:32
Hello,
Please provide us with FTP and admin panel credentials in Private Content.
