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WOOCOMMERCE PLUGIN don’t Work - by ClaudioSepe

This topic has 12 replies, 3 voices, and was last updated 9 years, 11 months ago ago by Eva Kemp

ClaudioSepe

Participant

May 16, 2014 at 17:27

Hello, I installed some plugin woocommerce but do not work.
One of these is woocommerce-share-facebook-like-button, but it does not work.
Could you help me to solve?
Also, before you install your theme I changed the folder name from “idstore” to “cms”, do not upgrade a V3.4 theme, how can I fix it?
It is urgent please
thanks

Please, contact administrator
for this information.

#3852 Copied

11 Answers

Eva Kemp

Support staff

May 16, 2014 at 18:27

Hello,

Is the plugin not working with default theme too? If so you should contact the plugin developer regarding this issue.

Before upgrading the theme please refer to our documentation: https://www.8theme.com/demo/docs/idstore/index.html#!/upgrade
When you extract the archive you need upload files located in the “idstore” folder to /wp-content/themes/cms directory.
If you have difficulties please provide us with FTP credentials.

Regards,
Eva Kemp.

#3860 Copied

ClaudioSepe

Participant

May 19, 2014 at 13:54

Hello I followed your steps and I installed the new version.
I activated the plugin woocommerce share facebook plugin, and I have a problem, do not settano other languages! Remains fixed the Greek language.
I contattatto staff woocommerce and they told me that the problem is caused by your theme!
Please could you fix it?
thanks

#4064 Copied

Eva Kemp

Support staff

May 19, 2014 at 16:28

Hello,

Does this problem persist with default theme too? You should contact the plugin author as we don’t guarantee full compatibility with 3rd-party plugins and our theme. Sorry.

Regards,
Eva Kemp.

#4108 Copied

ClaudioSepe

Participant

May 19, 2014 at 17:03

Hello, I repeat: the staff of woocommerce said that the problem is generated by your theme!
Please do not take me around, give me a solution to the problem! Thanks

#4116 Copied

ClaudioSepe

Participant

May 19, 2014 at 17:12

When I disable your theme, the plugin woocommerce facebook plugin works correctly, when I enable your theme does not work and sets the language to greek
Please help me!

#4120 Copied

Olga Barlow

Support staff

May 20, 2014 at 13:35

Hello,
Could you explain in details what problems do you have with that plugin? We have activated it and don’t see any issues with FB likes button.

Regards,
Olga Barlow

#4214 Copied

ClaudioSepe

Participant

May 20, 2014 at 13:58

Hi Olga,
Even if you set the Italian language appears in the Greek text.
If I disable the plugin ilvostro theme works when the active is the problem.
The author of the plugin says that the problem is given by your theme.
Resolve to more soon thanks!
The problem is visible on this page: http://store.sorecaabbigliamento.it/store/?product=bermuda-at-p-co-p-e14-at-p-co-shorts-s-s14
It also appears this notice:Your theme contains obsolete copies of the template file for WooCommerce – if you are having problems on the frontend functionality of this might be the reason. Make sure you update or remove these files (in general we recommend that you add only the template files that you really need to customize). See the system report for details.

#4222 Copied
Olga Barlow

Support staff

May 21, 2014 at 08:53
Hello,
Sorry, you are right. This is theme bug.
To fix it, please, edit your header.php file. Find and delete following code:
```
<div id="fb-root"></div>
<script>(function(d, s, id) {
  var js, fjs = d.getElementsByTagName(s)[0];
  if (d.getElementById(id)) return;
  js = d.createElement(s); js.id = id;
  js.src = "//connect.facebook.net/uk_UA/all.js#xfbml=1";
  fjs.parentNode.insertBefore(js, fjs);
}(document, 'script', 'facebook-jssdk'));</script>
```
Sorry for this inconvenience.

Regards,
Olga Barlow
#4400 Copied
ClaudioSepe

Participant

May 21, 2014 at 09:59

Hi,
i have delete a code!
Now, you no longer see the Like next to the product price!:(
WHY????HELP ME….can I lose potential customers and advertising!
:(:(:(:(:(:(:(:(

#4425 Copied

ClaudioSepe

Participant

May 21, 2014 at 10:33

To solve the problem, I disabled and re-enabled the theme!
It works now.
thanks

#4434 Copied

Eva Kemp

Support staff

May 21, 2014 at 10:48

Hello,

You’re welcome.

Regards,
Eva Kemp.

#4443 Copied
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