Forum Replies Created

Viewing 30 posts - 2,461 through 2,490 (of 7,776 total)
1 2 3 … 82 83 84 … 258 259 260
  • Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear abhinav,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    #438357 Copied In reply to: Want to make shop page by category only if parent category(subcategories) in shop then hide rest
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Terpsauce,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    #438353 Copied In reply to: More Botton not appearing on the section.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Parag,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    #438331 Copied In reply to: My Shop Pagination Doesn’t Work Page Fails to Load Next page or page 2
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Sega,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    #438299 Copied In reply to: overlap header bugging on cart and checkout
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, Oliver,

    In this case, we specifically require FTP access. The WordPress File Manager plugin is a useful tool for making minor changes. However, if an error occurs, it will be uploaded to the server, which may cause WordPress to stop functioning. As a result, we will not be able to use the plugin to fix the issue.

    Best regards,
    8Theme Team

    #438233 Copied In reply to: inked Variations Products – Link Separate Products Together
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Amy,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    #438230 Copied In reply to: Infinite Scroll breaking with pagination
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, LVRB,

    Thank you for providing access. We have made some changes, and we kindly ask you to review them. Additionally, please provide us with a link to the product that can be added to the waitlist.

    Best regards,
    8Theme Team

    #438227 Copied In reply to: Waitlist for variable products and linked variations products
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, MAHDAR,

    Thank you for providing access. Unfortunately, the changes we make via FTP are not being applied. This may be due to an active CDN. Could you please disable it or provide us with the correct directory containing the files? (The directory we are currently using will be specified in private content.)

    Additionally, since the category widget is the default WooCommerce widget, we would like to test it with the default theme. Would it be possible for you to enable the default theme for verification?

    We appreciate your assistance and look forward to your response.

    Best regards,
    8Theme Team

    Please contact administrator
    for this information.
    #438217 Copied In reply to: Not displaying all categories in the WooCommerce filter.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear ianbarker24,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    #438215 Copied In reply to: How do I show search results as products only and not individual product variations.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, Krzysztof,

    Thank you for granting us access. We have identified the cause of the issue—it occurs due to an incorrect input. Specifically, “vl88” is being entered instead of the designated “m_VL885.”

    The search functionality on the shop page operates according to standard rules, whereas the header search follows enhanced search rules. Unfortunately, due to WooCommerce limitations, we are unable to apply the header search rules to the shop page search.

    Best regards,
    8Theme Team

    #438213 Copied In reply to: Search does not search by SKU – Elementor/Theme Builders search page.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Yasir Alam 8Theme,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    #438191 Copied In reply to: Shop Page Issue after new update
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Milan,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    #438143 Copied In reply to: WP search appearing after template update
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    tes

    #438107 Copied In reply to: Help me to create my second header, it’s should be transparent
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, FOX

    To ensure you get the best support, we’re escalating your request to another specialist from our team, who will take a closer look at the issue.

    They will update you as soon as possible, and we’ll make sure to keep you posted. If you have any additional details that might help, feel free to reply here.

    Thank you for your cooperation!

    Best Regards,
    The 8Theme Team

    #438106 Copied In reply to: Help me to create my second header, it’s should be transparent
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, FOX

    To ensure you get the best support, we’re escalating your request to another specialist from our team, who will take a closer look at the issue.

    They will update you as soon as possible, and we’ll make sure to keep you posted. If you have any additional details that might help, feel free to reply here.

    Thank you for your cooperation!

    Best Regards,
    The 8Theme Team

    #438104 Copied In reply to: Help me to create my second header, it’s should be transparent
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Sean,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    #438081 Copied In reply to: XSTORE Will Not Import Demos – Freezes on Control Panel
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Sean,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    #438080 Copied In reply to: How Do I Properly Convert a ‘Section’ into a ‘Container’ using Elementor?
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Rokas,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    #438079 Copied In reply to: Issue with background image dissapearing
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, FOX

    To ensure you get the best support, we’re escalating your request to another specialist from our team, who will take a closer look at the issue.

    They will update you as soon as possible, and we’ll make sure to keep you posted. If you have any additional details that might help, feel free to reply here.

    Thank you for your cooperation!

    Best Regards,
    The 8Theme Team

    #438057 Copied In reply to: Help me to create my second header, it’s should be transparent
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, FOX

    To ensure you get the best support, we’re escalating your request to another specialist from our team, who will take a closer look at the issue.

    They will update you as soon as possible, and we’ll make sure to keep you posted. If you have any additional details that might help, feel free to reply here.

    Thank you for your cooperation!

    Best Regards,
    The 8Theme Team

    #438056 Copied In reply to: Help me to create my second header, it’s should be transparent
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, FOX

    To ensure you get the best support, we’re escalating your request to another specialist from our team, who will take a closer look at the issue.

    They will update you as soon as possible, and we’ll make sure to keep you posted. If you have any additional details that might help, feel free to reply here.

    Thank you for your cooperation!

    Best Regards,

    The 8Theme Team

    #438054 Copied In reply to: Help me to create my second header, it’s should be transparent
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, TheOne,

    Currently, the access to the admin panel is not working. Could you please provide us with the correct working credentials?

    Thank you in advance for your assistance.

    Best regards,
    8Theme Team

    Files is visible for topic creator and
    support staff only.
    #438053 Copied In reply to: Product stock notification not working on single product
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Bryant Chan,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    #438050 Copied In reply to: My Shop Pagination Doesn’t Work + how to redesign my Shop’s Categories Layout?
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear DonDigital,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    #438042 Copied In reply to: Main menu issue in resposiveness. Create a huge blank margin above when scrolls
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear CD,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    #438041 Copied In reply to: All departments menu not showing full menu
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear regencycigaremporium,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    #438034 Copied In reply to: Urgent: DivisionByZeroError in Lazy Load Function (XStore Core Plugin)
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear MAHDAR,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    #438018 Copied In reply to: The issue of displaying a button without text on the account page in the password section.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, Krzysztof,

    Thank you for reaching out to us.

    If you plan to use Elementor for building your website pages, we highly recommend using it for the header and footer as well. This approach will enhance the loading speed by approximately 10%, as a single builder loads faster than two separate ones.

    Currently, we advise using customizer builders only when working with WPBakery Page Builder, as it does not include built-in header and footer builders.

    Best regards,
    8Theme Team

    #438006 Copied In reply to: Website Builders performance -> 8Theme Customizer vs. Elementor based templates, which is faster?
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, Krzysztof,

    Could you please provide temporary wp-admin and FTP access? We will check what can be done to help you.
    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

    Best regards,
    8Theme’s Team

    #438004 Copied In reply to: Search does not search by SKU – Elementor/Theme Builders search page.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, Oliver,

    Could you please provide temporary wp-admin and FTP access? We will check what can be done to help you.

    For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.
    https://www.8theme.com/documentation/xstore/support/how-to-create-temporary-wp-admin-and-ftp-access-for-the-support-team/

    Essentially, you don’t need to read on the internet about what FTP is, although you can if you want to. In reality, all you need to do right now is contact your hosting provider with screenshots of our conversation. They will create the necessary FTP access for you upon request.

    Best regards,
    8Theme’s Team

    #438003 Copied In reply to: inked Variations Products – Link Separate Products Together
  • 1 2 3 … 82 83 84 … 258 259 260
    2,461–2,490 of 7,776 posts
Viewing 30 posts - 2,461 through 2,490 (of 7,776 total)
1 2 3 … 82 83 84 … 258 259 260