Main menu issue in resposiveness. Create a huge blank margin above when scrolls

This topic has 5 replies, 4 voices, and was last updated 1 months, 1 weeks ago ago by Andrew Mitchell

  • Avatar: DonDigital
    DonDigital
    Participant
    March 17, 2025 at 12:30

    Hello we are facing issue with the main menu in the checkout page. It create a great blank margin above. I am attaching schreenshot

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    4 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 17, 2025 at 12:55

    Hello,

    We have checked your checkout page both as a registered user and as a guest user in the Chrome browser, and we did not encounter any issues.

    Could you please let us know which browser you are using? Additionally, we kindly ask you to conduct tests using different browsers.

    Best regards,
    8Theme’s Team

    Avatar: DonDigital
    DonDigital
    Participant
    March 17, 2025 at 13:34

    Hello in the chrome it works well. i have tried also firefox now and i see the same issue

    Avatar: Justin
    Luca Rossi
    Support staff
    March 18, 2025 at 07:00

    Dear @DonDigital,

    I am a member of the support team, and I was unable to reproduce this issue on Firefox. Please find the recorded test here: (https://www.awesomescreenshot.com/video/37735187?key=730a47fdd3938a9a2b926b70651665dc).

    Kindly ensure that your browser is updated to the latest version as well.

    Best regards,
    8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    March 20, 2025 at 15:08

    Dear DonDigital,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

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