Andrew Mitchell

Hello, Peter,

In fact, the function etheme_slider fully utilizes all the parameters passed through the $slider_args attribute, and the function itself does not contain any additional filters.

Best regards,
8Theme Team

Hello, Safe Desires,

Please send us an example of such a page, and we will provide you with custom CSS that can be used to hide the size swatches.

Best regards,
8Theme Team

Hello, Kulimary,

We have noticed that your website is utilizing a large number of plugins. This could potentially impact the website’s performance, lead to errors, and affect its overall speed. To ensure optimal functionality and avoid such issues, we kindly ask you to manually review each plugin currently in use on your website.

If the problem persists, we suggest switching to the Parent theme if you are currently using the Child Theme on your site. After clearing the cache, check again.
Do the same test for the default WooCommerce theme – Storefront. The issue may be due to your custom code in the Child Theme.

Let us know the results.

Best regards,
8Theme’s Team

Hello, ziga32,

We have recently added the following filter: xstore_language_file_type

You can now add this filter to your child theme, and it will be applied automatically after the update.

add_filter( 'xstore_language_file_type', function(){
    return 'po';
}, 10, 1 );

Best regards,
8Theme Team

We have made changes to the following file on your server:

wp-content/themes/xstore/framework/features/language.php

Translations will now be loaded from the .po files located in the directory:

wp-content/uploads/languages/

Best regards,
8Theme Team

We are sending you the archives containing the .mo and .po files via the link in the private content.

Best regards,
The 8Theme Team

Hello, Tlp,

The cause of the error was that the container option in Elementor settings was disabled, and not all necessary elements were activated in the Elementor Elements Manager settings.

Best regards,
8Theme Team

Hello, ziga32,

In this case, we kindly ask you to make the necessary changes in the .mo files and provide them to us once you have completed the translation.

Best regards,
The 8Theme Team

Hello, selqs,

Regarding the issue with the static block and custom sidebar not appearing when using Elementor’s “Full Width” template, please note that this template is designed to display content created directly in Elementor and may not include theme elements such as static blocks or sidebars by default. We recommend using the “Default” or “Without Sidebar” template if you wish to display static blocks and custom sidebars together. Alternatively, you can recreate the static block content directly within Elementor using its widgets for full compatibility.

For adding a centered or fixed page title bar with breadcrumbs, you can enable the page title in the Theme Options or Page Settings and adjust its alignment and style there. If you prefer a custom design, you can create a global section in Elementor and assign it to specific pages using display conditions.

Regarding the imported static blocks showing as [vc_row css=”.vc_custom_17697093″], this occurs because the demo content was originally built with WPBakery. To resolve this, please recreate those static blocks in Elementor or contact our support team to assist with converting them properly.

Best Regards,
8Theme’s Team

Hello, islam,

Thank you for your message and for providing the details. We appreciate your efforts in adding the filter to the child theme’s functions.php file and following all the necessary steps.

Please share temporary admin and FTP access credentials in a private reply so that we can check the issue directly on your site and assist you further. Once we have access, we will investigate why the filter is not being applied correctly and provide a suitable solution.

Best Regards,
8Theme’s Team

To Install Classic demo version, like shown in this video – https://youtu.be/UAlAkvoilfk , > go to Pages > Add new > import Home-red page – https://youtu.be/wkIKN2IyEZI , then Dashboard > Settings > Reading > Your homepage displays > select the Imported Home page.
Let us know if you need any further assistance.

Warm Regards,
The 8Theme Team

Hello, Eslyn Dsouza,

We kindly ask you to add the following custom CSS to resolve this issue:

body .etheme-elementor-nav-menu.vertical .nav-sublist-dropdown {  
    top: 0;  
    transform: translateY(0);  
} 

Best regards,
The 8Theme Team

Hello, KSP ELECTRONICS,

Could you please provide temporary wp-admin and FTP access? We will check what can be done to help you.
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

Hello, Muffle,

Thank you for contacting us. Everything in your setup looks good. We have also installed the necessary patches. Additionally, we recommend disabling the cache during the data import process and keeping it disabled throughout the website development stage.

Regarding the template, we suggest trying one of the following options:

https://xstore.8theme.com/elementor3/grocery-mega-market/
https://xstore.8theme.com/elementor3/chocolate-boutique/
https://xstore.8theme.com/elementor3/plants-store/
https://xstore.8theme.com/elementor/demos/organic01/
https://xstore.8theme.com/elementor/demos/coffee/

Best regards,
8Theme Team

Hello, GreenLion,

Could you please provide temporary FTP access? We will check what can be done to help you.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team