On clicking Add to Cart the screen fades as the Option Pop Up gets displayed

This topic has 6 replies, 3 voices, and was last updated 1 month, 3 weeks ago ago by Tony Rodriguez

  • Avatar: Eslyn Dsouza
    Eslyn Dsouza
    Participant
    March 12, 2026 at 21:43

    Hi Team, when I click Add to Cart on a single product on my site, the entire screen fades while the Add to Cart pop-up appears, and when I click any of the three buttons, it takes me back to the product page. I am not sure what triggered this off, but it was working fine a few days back.

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    5 Answers
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    March 13, 2026 at 09:31

    Hello, Eslyn Dsouza,

    As we have noticed, when adding a product to the cart, a popup from a third-party plugin (mfp-zoom-out) appears and overlaps the popup from our theme. Unfortunately, we are unable to identify which plugin is causing this issue. Therefore, we recommend disabling third-party plugins and checking whether the problem persists. However, if you still wish to use that plugin, we can provide you with custom CSS that will remove it from the product page.

    .single-product .mfp-zoom-out.mfp-ready.mfp-bg{
    	 opacity: 0!important;
    }

    Best regards,
    8Theme Team

    Avatar: Eslyn Dsouza
    Eslyn Dsouza
    Participant
    March 17, 2026 at 13:52

    Hi Andrew, this fading issue has been resolved; however, now the buttons on the pop up dont seem to be working.

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    support staff only.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    March 17, 2026 at 17:07

    Hello, Eslyn Dsouza,

    Please replace the current custom CSS with the following:

    .single-product .mfp-zoom-out.mfp-ready.mfp-bg {  
        opacity: 0 !important;  
        z-index: -1;  
    }  

    Best regards,
    The 8Theme Team

    Avatar: Eslyn Dsouza
    Eslyn Dsouza
    Participant
    March 17, 2026 at 18:25

    Thanks for the support! My topic “On clicking Add to Cart the screen fades as the Option Pop Up gets displayed” has been successfully resolved.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    March 17, 2026 at 18:25

    Dear Eslyn Dsouza,

    We really appreciate your time and engagement within the WordPress & WooCommerce community

    Your feedback drives every improvement we make in XStore — helping us deliver a smoother and more flexible experience with each update.

    Your input makes a real difference.

    Topic closed.
    The 8Theme Team

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The issue related to '‘On clicking Add to Cart the screen fades as the Option Pop Up gets displayed’' has been successfully resolved, and the topic is now closed for further responses

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