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Demo theme not available for import under XStore Setup wizard

This topic has 23 replies, 4 voices, and was last updated 1 month, 1 week ago ago by Tony Rodriguez

Kumar

Participant

March 17, 2026 at 15:04

Demo theme not available for import under XStore Setup wizard
https://xstore.8theme.com/demos/home-red-default/

tried searching with keywords but unable to locate, kindly make it available for import with content.

Please, contact administrator
for this information.

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22 Answers

Andrew Mitchell

Support staff

March 17, 2026 at 16:50

Hello, Kumar,

Unfortunately, access to the admin panel is not working. Could you please provide us with valid access credentials?

Best regards,
8Theme Team

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support staff only.

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Kumar

Participant

March 17, 2026 at 17:02

sir details given again, please check

Please contact administrator
for this information.

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Andrew Mitchell

Support staff

March 17, 2026 at 17:56

To Install Classic demo version, like shown in this video – https://youtu.be/UAlAkvoilfk , > go to Pages > Add new > import Home-red page – https://youtu.be/wkIKN2IyEZI , then Dashboard > Settings > Reading > Your homepage displays > select the Imported Home page.
Let us know if you need any further assistance.

Warm Regards,
The 8Theme Team

#467387 Copied

Kumar

Participant

March 18, 2026 at 14:01

sir have checked both videos but like home page import do i have to import all demo pages manually? bundle demo content isnt available for import, it will save time and i wont miss any section..

pages like about, shop layout everything is different

#467432 Copied

Kumar

Participant

March 18, 2026 at 14:29

dont know but facing issue for server requirement even after changing,, on “check again” button it shows Max execution time: min (120-180) 180 but after trying import it shows 60 only and giving error .. attached both screenshots .. (even tried in incognito mode, thought of cache issue)

requesting to kindly help to get demo imported for https://xstore.8theme.com/demos/home-red-default/

Please contact administrator
for this information.

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Andrew Mitchell

Support staff

March 18, 2026 at 17:14

Hello, Kumar,

This generally means that the correct value for “Max execution time” is set on the system information page. However, unfortunately, it does not apply to other pages.

In this case, you can continue the installation by proceeding to the next step. Please note that the demo installation may take more time, and some parts (mainly images) might not be imported correctly.

Best regards,
8Theme Team

Please contact administrator
for this information.

#467439 Copied

Kumar

Participant

March 19, 2026 at 09:00

sir, installed Classic demo version but import option isnt available in elementor editing, what is solution for this

#467478 Copied

Kumar

Participant

March 19, 2026 at 09:49

sir reinstalled everything with wpbakery and imported theme and page shown in your given videos but site isnt showing proper theme.. as asked earlier how importing single page will have whole site and demo pages along with shop theme images and layout will be shown

https://reflonaturals.com/
we need to make site live by 22nd march, please support with proper theme and get this solved , sharing login details for you to check and correct necessary things

https://xstore.8theme.com/demos/home-red-default/ – need this theme/demo

Please contact administrator
for this information.

#467483 Copied

Andrew Mitchell

Support staff

March 19, 2026 at 10:32

Hello, Kumar,

Please note that the demo version available at https://xstore.8theme.com/demos/home-red-default/ is accessible only for the WPBakery version of the theme.

Best regards,
The 8Theme Team

#467489 Copied

Kumar

Participant

March 19, 2026 at 10:37

sir dont know how but it seems you missed latest reply, sending here again

sir reinstalled everything with wpbakery and imported theme and page shown in your given videos but site isnt showing proper theme.. as asked earlier how importing single page will have whole site and demo pages along with shop theme images and layout will be shown

https://reflonaturals.com/
we need to make site live by 22nd march, please support with proper theme and get this solved , sharing login details for you to check and correct necessary things

https://xstore.8theme.com/demos/home-red-default/ – need this theme/demo

Please contact administrator
for this information.

#467493 Copied

Andrew Mitchell

Support staff

March 19, 2026 at 10:49

Please note that the following page – https://reflonaturals.com/wp-admin/ – is not a demo version of the website. It is an example page, and by importing it, you will receive a page template that automatically displays the products, categories, and items you have created. Importing this page does not create any new products, posts, or categories.

Best regards,
8Theme Team

#467502 Copied

Kumar

Participant

March 19, 2026 at 14:28

sorry i did not get your reply, its bit confusing.. can you guide to get whole site template as is for our site?
its been 3 days now , struggling to import simple demo site, if possible please login and process with necessary things

Please contact administrator
for this information.

#467529 Copied

Andrew Mitchell

Support staff

March 19, 2026 at 17:16

We have identified the issue: not all the necessary plugins required for the proper functioning of the version are installed. In order for us to install the required plugins and continue providing support, please activate the theme using your purchase code.

Best regards,
8Theme Team

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support staff only.

#467539 Copied

Kumar

Participant

March 19, 2026 at 17:52

sir it was reinstalled so now manually processed activation , kindly check and process the theme.. thanks in advance

#467541 Copied

Kumar

Participant

March 20, 2026 at 07:49

Sir kindly inform once theme is applied , we need to make site live by 2 days .. thank you in advance

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Andrew Mitchell

Support staff

March 20, 2026 at 16:00

Hello, Kumar,

Thank you for activating the theme. We have transferred the mentioned page to the best of our ability; however, you will need to manually specify the products and categories that should be displayed on it.

Best regards,
8Theme Team

#467611 Copied

Kumar

Participant

March 21, 2026 at 09:45

Ok checking other pages and cart .. will get back to you shortly

#467653 Copied

Ayan Rahman

Support staff

March 21, 2026 at 11:45

Hi,

Thank you for your cooperation. Take your time.

Warm Regards,
The 8Theme Team

#467662 Copied

Kumar

Participant

March 21, 2026 at 13:57

sir need small help to remove menu background and make banner covering its background, as per original demo version and main slider prev next buttons are missing where can i add those

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support staff only.

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Andrew Mitchell

Support staff

March 22, 2026 at 22:15

Hi,

Thank you for reaching out to us.

1/ We’ve activated the header overlap for you – https://prnt.sc/aSh3gf5LmlZo https://prnt.sc/h6QEeD_d_fdQ https://gyazo.com/2445e3b459cde8d887d27bf853b16569
Please read this article for more details – https://www.8theme.com/documentation/xstore/troubleshooting/how-to-enable-header-overlap/

2/ Fixed https://gyazo.com/f684099c5772c60425eaa327c365e496 Please clear cache and check the arrows.

Warm Regards,
The 8Theme Team

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Kumar

Participant

March 23, 2026 at 14:31

Thanks for the support! My topic “Demo theme not available for import under XStore Setup wizard” has been successfully resolved.

#467754 Copied

Tony Rodriguez

Support staff

March 23, 2026 at 14:31

Dear Kumar,

We really appreciate your time and engagement within the WordPress & WooCommerce community

Your feedback drives every improvement we make in XStore — helping us deliver a smoother and more flexible experience with each update.

Leave Feedback →
(takes less than a minute)

Your input makes a real difference.

Topic closed.
The 8Theme Team

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Demo theme not available for import under XStore Setup wizard

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