Andrew Mitchell

Hello, Ramin,

These fixes will be included in the next update. Unfortunately, we cannot provide a snippet, as the changes affected the core filtering system and involved more than ten files.

Best regards,
8Theme Team

Hello, tcwsitemaster,

The issue was caused by a compatibility conflict between the XTheme and the PRO Elements plugin. It has now been resolved

Best regards,
The 8Theme Team

Hello, Ramin,

The issue was related to the Brand filter visibility check: for a selected brand, it was verifying the “toggle off” URL. In your case, the Acana link meant “remove Acana, keep Alleva + Chicken,” which resulted in no available products. Therefore, Acana was hidden even though it is the brand in the actual final result.

Please replace the xstore-core plugin with the one we will provide in the private content.

Best regards,
8Theme Team

Hello, tcwsitemaster,

We have resolved this issue. Please check it again, and if it occurs once more, kindly specify the page where it happened.

Best regards,
8Theme Team

Please update the theme to version v9.7.3, as the fix was added in this version.
Best regards,
The 8Theme Team

Hello, tcwsitemaster,

Thank you for providing the FTP access. However, we also need access to the website’s admin panel.

Best regards,
8Theme Team

You’re most welcome! Wishing you a wonderful day ahead.

We hope our theme is elevating your experience. If you could take a moment to leave us a glowing 5-star review on ThemeForest, it would mean the world to us. Your feedback is incredibly important and helps us continue to improve.

You can rate us here: https://themeforest.net/downloads

Should you have any other questions or require assistance, please don’t hesitate to contact us. Our dedicated support team is always here to help.

We have made updates to the same files. Please check whether everything is now functioning according to your expectations.

Best regards,
The 8Theme Team

Unfortunately, this feature cannot be disabled. If you scroll through and filter the products without returning to the top of the page, the client will not see the products that were loaded at the beginning of the page.

Best regards,
8Theme Team

Hello, Keira_girl,

After the plugin is deactivated, its influence on the website should be removed, and the functionality should operate according to the theme settings.

Best regards,
8Theme Team

Hello, Safaa,

Please transfer the theme and plugin to the archives that we have provided in the attached content.

Best regards,
8Theme Team

Hello, mantolis,

We have added the following custom CSS to remove the scrollbar in the sidebar.

.etheme_sidebar-widgets-count-aside .etheme-elementor-off-canvas_content{
	overflow: visible;
}  

Best regards,
The 8Theme Team

Hello, gewoonbovenaan,

As far as we can see, after clearing the cache the translation is working correctly. Please check the attached files.

Best regards,
8Theme Team

We have made changes to the same files. Please check if it now works according to your expectations.

Best regards,
The 8Theme Team

Thank you for providing access. To implement the necessary changes, we have added the following custom CSS.

ul.st-swatch-size-large li.type-label a,
ul.st-swatch-size-large li.type-label span {

    font-size: 12px !important;
    padding: 6px 10px !important;

    min-width: 50px !important;
    min-height: 32px !important;

    display: inline-flex !important;
    align-items: center !important;
    justify-content: center !important;

    line-height: 1.2 !important;
    border-radius: 5px !important;

    text-transform: none !important;
}

ul.st-swatch-size-large {
    display: flex !important;
    flex-wrap: wrap !important;
    gap: 6px !important;
}

.sidebar,
.sidebar-widget,
.shop-sidebar,
.etheme_widget_product_filter,
.etheme-filter-content {

    max-height: none !important;
    overflow: visible !important;
}

.etheme_widget_product_filter ul,
.widget_layered_nav ul {
    max-height: none !important;
    overflow: visible !important;
}

::-webkit-scrollbar {
    width: 0px;
    background: transparent;
}

Best regards,
The 8Theme Team