Problem of displaying a plugin on the checkout page

This topic has 2 replies, 2 voices, and was last updated 1 years, 5 months ago ago by Tony Rodriguez

  • Avatar: CJCORP
    CJCORP
    Participant
    October 26, 2022 at 23:00

    Hello, I have a problem with a plugin at the time of the checkout page, my plugin (Colissimo) which is a french delivery service, displays very badly on mobile, as you can see on the following screen bellow

    https://imgur.com/7uzXU3V.png

    Do you have an idea where this can come from ?

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    October 27, 2022 at 05:55

    Hello, @CJCORP,

    I have just tested your site on my personal mobile phone and it is working perfectly fine for me, I have captured the video for you as well, please watch it here: https://www.veed.io/view/5f0bdfd4-1177-40e9-90ca-8fbff5ce06e4?sharingWidget=true

    So it must be the cache issue at your end nothing else, please try to clear the cache completely and check back.

    Regards 8Themes Team.

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