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Default Buy now button is not working –

This topic has 4 replies, 2 voices, and was last updated 1 years, 6 months ago ago by Tony Rodriguez

Infin

Participant

October 22, 2022 at 06:06

In the single product page buy now button is not working, If we click the ‘buy now’, no actions are performed. please check

Please, contact administrator
for this information.

#337105 Copied Theme version: 8.3.5

3 Answers

Tony Rodriguez

Support staff

October 22, 2022 at 07:20

Hello, @Infin,

I have tested the same thing on our test site you can see the result in this video: https://streamable.com/lq7x4z there is no issue with the theme.

Please try to disable all the third-party plugins (including cache plugins), that does not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins , clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.

And if the issue will still persists then please remain all the third-party plugins deactivated on your site and provide me login access to your site in the below-listed format in the private content area and allow permission to debug your site which includes deactivating all the third-party plugins and on-site Customization as well so that I will check and assist you accordingly.

WP Admin URL:
WP Admin Username:
WP Admin Password:

Note: Please take the complete backup of your site first.

Regards 8Themes Team.

#337114 Copied

Infin

Participant

October 27, 2022 at 17:53

Requested admin credentials share via private content area.please check

Please contact administrator
for this information.

#337453 Copied

Tony Rodriguez

Support staff

October 28, 2022 at 06:09

Hello, @Infin,

You can download woocommerce.min.js by this link https://dropmefiles.com.ua/en/cR4s8E and re-upload it via FTP into themes/xstore/js/modules folder.

The fix will be included in the next theme update also.

Regards 8Themes Team.

#337470 Copied
Tagged: button, buy now, not working, themes, woocommerce, wordpress
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