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Hide realted products - by mohamed aly - on WordPress WooCommerce support

This topic has 14 replies, 2 voices, and was last updated 1 years, 5 months ago ago by Rose Tyler

mohamed aly

Participant

October 27, 2022 at 08:55

Hi
in single product page how
1.hide related products
2.add Customers who viewed this also viewed in place of related products
and is their is away to edit or copy existing default single product page to change on it because build new one not easy like change in existing one
thanks in advance

Please, contact administrator
for this information.

#337421 Copied Theme version: 8.3.2 WooCommerce version: 6.6.1

13 Answers

Tony Rodriguez

Support staff

October 27, 2022 at 09:47

Hello, @mohamed aly,

Actually, our theme supports two types of product pages.

1 (a). Pre-build/Default layout:

If you are using this Pre-build/Default layout, Simply go to Dashboard >> Theme Settings >> Woocommerce(Shop) >> Single product page >> Related products and there you can see the Display Related Products option and choose Disable. See the Screenshot for a better reference: https://postimg.cc/3kgg41pV

1 (b).Custom layout Single Product Builder:

If you are using the Custom layout Single Product Builder then go to Dashboard >Theme Settings > WooCommerce > Single Product Builder > and there in the section Delete the Related product element. See the image for a better reference: https://postimg.cc/jWgsdV8X

2. Actually, our theme supports two types of product pages.

1. Pre-build in this you can enable/disable some options
2. Custom layout in this you are able to create the layout and set the content as per your need.

Here is the detailed video on both points so you can check and understand better. Video Link: https://streamable.com/5j6ysy

Also here is the detailed documentation on these layouts: https://xstore.helpscoutdocs.com/article/68-single-product-page

Regards 8Themes Team.

#337424 Copied

mohamed aly

Participant

October 27, 2022 at 10:15

Hi
thanks for your support it ok for hide related products but how we can add
” Customers who viewed this also viewed ” at end of product page

#337425 Copied

Tony Rodriguez

Support staff

October 27, 2022 at 10:41

Hello, @mohamed aly,

It depends on where you want to show that: in the single product sidebar, below the Related products, on the home page. Depending on this you can use either the Products widget https://prnt.sc/218avjf or the Products element and choose Recently viewed https://prnt.sc/218cein

To add a new block of products, for example, Recently viewed, create a static block, add Products element > select the desired Products type, then go to Theme Options > WooCommerce > Single Product builder > add custom HTML element into the content of page and select your static block.

Regards 8Themes Team.

#337429 Copied

mohamed aly

Participant

October 27, 2022 at 11:47

hi
thanks for your replay can u pls send me image for add custom HTML element into the content of page and select your static block.
also if u have html code as example for it
hanks in advance for your help

#337433 Copied

Tony Rodriguez

Support staff

October 28, 2022 at 06:59

Hello, @mohamed aly,

I have recorded a video for you here is the link to the video: https://streamable.com/6a4xel Please watch the complete video to learn how to add the static block and custom HTML code in the “HTML Element”

Regards 8Themes Team.

#337478 Copied

mohamed aly

Participant

October 29, 2022 at 12:04

Hi
thanks alot for your professional support , after i follow your instruction i find
1.some fields come from WCFM are disappeared also separated line pls check default product page https://prnt.sc/rr28Dzsm15Ts and new product page https://prnt.sc/WLs42SDJO1hs
2.sale product in Arabic not like in English pls check https://prnt.sc/ifOkBzC6GUul
3.QR code text translated to Arabic but now show in arabic product page

thanks in advance for your help

#337511 Copied

Tony Rodriguez

Support staff

October 30, 2022 at 10:13

Hello, @mohamed aly,

Could you please share your site WP Admin Login and Cpanel or FTP Login details in the private content area of this topic by following the below-listed format, so that I will further check it for you on your site and help you out?

WP Admin URL:
WP Admin Username:
WP Admin Password:

Cpanel Admin URL:
Cpanel Admin Username:
Cpanel Admin Password:

Regards 8Themes Team.

#337541 Copied

mohamed aly

Participant

October 30, 2022 at 11:59

hi
pls check login data

Please contact administrator
for this information.

#337542 Copied

Tony Rodriguez

Support staff

October 31, 2022 at 07:06

Hello, @mohamed aly,

1- I have set the border on the content as you showed us in the screenshot. But regarding the other items the thing is when you choose the type of the single product you are allowed to set your custom layout for the single product page from the given/available widgets/elements see image: https://postimg.cc/s1Tg669h from this list of widgets there are no elements/widgets available to set those items on the single product page for now.

By default those items come from the WCFM plugin and in the “Single Product Builder” feature of our theme, the default layout will not work because it allows you to create your own one.

2- I have added a Custom CSS code in the Theme Settings >> Theme Custom CSS >> Global >> Check image: https://postimg.cc/Bjs7jgkm and your issue is resolved now please check the resulting image here: https://postimg.cc/5HrmSqKd and check back to your site after clearing the browser cache.

3- In that case, please Contact support of the WPML plugin, they will check it for you the plugin settings and help you out.

Regards 8Themes Team.

#337566 Copied

mohamed aly

Participant

October 31, 2022 at 09:46

Hi
thanks for your support
1. pls note in arabic line not set on right place pls check https://prnt.sc/Jmri1S73B81h

2. how to add Brand after product title pls
3. how to decrease space as in image https://prnt.sc/KZS4LxwfBxDD

4.can u tell me what is connection block and how to us it

#337578 Copied

Tony Rodriguez

Support staff

October 31, 2022 at 10:39

Hello, @mohamed aly,

1- In the Arabic version border issue is resolved with the help of custom CSS code check images for the code and for the result: https://postimg.cc/WqdfDLrr and https://postimg.cc/Q9HqmgtZ please check back to your site after clearing the browser cache.

2- Actually, There is no widget/element available in the single product builder for the brands. But you can show them. The thing is brands option is in the Theme options >> WooCommerce >> Shop Elements >> brands see image: https://postimg.cc/3WyyB8XG in this option you have to enable the feature named “Show product brands on the single product page” and then you will be able to choose the brands position as you can see in this image: https://postimg.cc/fkjb5V3J this is the only option in the theme. Make sure that you have added the brands to your store and assign the brands to the products.

3- Actually, The connection block is a set of blocks. If you want to set more than 1 block in a column you can use it. Here is the video to learn how to use it: https://streamable.com/4e0sbc

Regards 8Themes Team.

#337586 Copied

mohamed aly

Participant

October 31, 2022 at 11:01

Hello,
thanks a lot for your support , only missing replay how to solve this point
3. how to decrease space as in image https://prnt.sc/KZS4LxwfBxDD
thanks in advance

#337590 Copied

Rose Tyler

Support staff

October 31, 2022 at 12:06

Hello,

You’re welcome!
You need to edit “add ask product” static block, as we can see, you are doing this right now – https://prnt.sc/mV_VWntFHx6m
If you need our assistance, closer the editor and let us know.

Regards

#337595 Copied
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