Hello, @Pites,

Actually, the duplicate content issue is not coming because of our theme. The error is related to the content you add on your product. Usually, this kind of error appears when you copy the content from your site, other pages or from the other site and then you try to index your site on Google Search Console and it will find the issue and throws an error. That’s why on every page of the site Google prefers to add or use unique content so the user will be entertained. It’s Google policy and you can read more about it here: https://developers.google.com/search/blog/2006/12/deftly-dealing-with-duplicate-content

Now, to fix the issue I found an article for you please go through with it: https://www.searchenginejournal.com/technical-seo/duplicate-content-issues/#close and read the complete article for a better understanding to know what is the cause of the issue and how you can fix it.

Regards 8Themes Team.

Hello, @Achaoui Abdellah,

I have checked your site and found no issue. I have modified the footer, pre footer using static blocks and the changes are working fine on your site front end as well. I have captured a video for you for a better reference. Please watch this video : https://www.veed.io/view/3fdb61eb-f85d-4d6a-b51d-b8c7c33a5af5?sharingWidget=true

Regards 8Themes Team.

Hello, @Khubaib Khan,

If you deactivate the plugin, it will not create any issue on your site, and AMP is related to mobile speed, so some times other third party plugins conflict with AMP and that generate unexpected issues like on your site.

So if your site is working fine now, then no need to use the AMP plugin, you can deactivate it simply and go ahead.

Regards 8Themes Team.

Hello, @TFS,

Typically, the minimum resolution you should aim for with your WooCommerce product images is 800px x 800px. The maximum recommended resolution should be no higher than 1000px x 1000px. However, for better quality, you should aim as high as possible.

If your store is selling T-shirts, you are recommended to set your WooCommerce product image at its minimum resolution is 800 px x 800 px. We also suggest you set a higher pixel than that. The reason is that your higher-quality images enable themselves to be better perceived.

In case, your products are complicated and detailed items, it would be better for you to upload larger images 2000px wide. With this size, your potential consumers could zoon in to observe all the details of your product. But a very important note is that you should avoid uploading images that are too large. Any oversized image increases the risk of slowing down your site. This is why sales will also be affected.

Further, you can read these articles:

A.https://www.8theme.com/documentation/xstore/woocommerce/product-images/

B.https://www.omnisend.com/blog/woocommerce-product-image-size/#:~:text=Typically%2C%20the%20minimum%20resolution%20you,aim%20as%20high%20as%20possible.

Regards 8Themes Team.

Hello, @syed,

I have checked the variation issue on my test site and found no issue. I have captured a video for you. Please watch the video and follow the instruction shown in this video: https://www.veed.io/view/dcefa380-078f-4cf3-97a5-18b0140b7c26?sharingWidget=true

I hope your issue will be resolved. if not then Please share your site WP-ADMIN Login details in the below-listed format in the private content area so that we’ll check and assist you accordingly.

WP Admin URL:
WP Admin Username:
WP Admin Password:

Note: Kindly take a complete backup of your site first.

And I also need your permission to debug your site, which includes deactivating all the third-party plugins and on-site Customization as well.

Regards 8Themes Team.

Hello, @TFS,

Yes, using JPEG is the best option for the product images.

Yes absolutely, you have to use the JPEG, it will use less space as compared to the PNG.

Regards 8Themes Team.

Hello, @3D-Active,

As you can check your site speed score in this image: https://postimg.cc/qzftkkKG it is very very low and I mark the things that need to optimize in order to increase your site speed score. Now, by default our theme has a speed optimization wizard feature you can find it by navigating to the Dashboard >> XSTORE >> Theme Options >> Speed Optimization check this article: https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/

Also, You can use a third-party plugin for this like WP Rocket here is an article to know how you can use this plugin with our theme: https://www.8theme.com/documentation/xstore/troubleshooting/how-to-improve-wp-rocket-settings-with-xstore/

Regards 8Themes Team.

Hello, @Khubaib Khan,

There is a plugin AMP that causes the error. When I disable the plugin the issue resolve your site works just perfectly. I have checked the plugin settings but there is nothing to fix. There must be a third-party plugin which is a conflict with the AMP plugin and causes the critical error issue on mobile. I also checked that you are using the WP Rocket cache plugin on your site with the other cache plugins as well like the “Robin image optimizer” plugin would you please try to check the other third-party plugins by disabling them except the theme necessary plugins which come up with the theme package then check back to your site after clearing the browser cache. your issue will be resolved. Then activate the plugins one by one so that you will be able to know which plugins conflicts and causes the issue. Or you simply disable the AMP plugin and use your site without any issue. The choice is yours now.

Regards 8Themes Team.

Hello, @raj,

If you are using the 8theme product categories item on your site and it’s not showing any value, then please make sure that you have set the products for those categories, I mean, the categories must be assigned to some of the products, and if yes then please share your site WP Admin URL and Credentials with me, in the private content area of this topic, so that I’ll check it for you on your site and help you out.

Note: Please share that page as well on which you used that element and the screenshot as well.

Regards 8Themes Team.

Hello, @Chris0483,

Please update your theme to the very latest version and the Core plugin as well, I am sure it will solve your issue, Please check the theme changelog here: https://xstore.8theme.com/update-history/

How to update the theme and core plugin: https://www.8theme.com/documentation/xstore/theme-installation/theme-update/

Regards 8Themes Team.

Hello, @tuijatuulia,

1.. Please try to disable all the third-party plugins (including cache plugins), that does not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.

And if the issue will still persists then please remain all the third-party plugins deactivated on your site and provide me the login access to your site in the below-listed format in the private content area and allow permission to debug your site which includes deactivating all the third-party plugins and on-site Customization as well so that I will check and assist you accordingly.

WP Admin URL:
WP Admin Username:
WP Admin Password:

Note: Please take the complete backup of your site first.

2.. Actually, I have confirmed it from our test site there is no such issue, it is working just perfectly. Check this video for a better reference: https://streamable.com/i2pajn the issue appears only on your site. Please share your site access with us as I told you in point number 1 so that I will be able to check this issue for you.

Regards 8Themes Team.

Hello, @OnlineMovement,

Please check back to your site now after removing the browser cache, I have turned OFF the theme Minify CSS from XStore >> Theme Settings >> Speed Optimization & then turned ON the Mobile Cache and Mobile Separate Cache from WP Rocket as shown below and now it is working fine on your site.

https://postimg.cc/bZrZRqZB

Please watch this video I have captured for you: https://www.veed.io/view/9ad52849-3f69-4b6e-922d-1187d126ed87?sharingWidget=true

Regards 8Themes Team.

Hello, @amandine,

1. For the translation, you have to use the Loco translate plugin and translate the theme and core plugin files on your site as per your requirements.

Please read this article – https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ and create a translation for the XStore theme. Make sure that translation files are placed in /wp-content/languages/themes/ folder.

About XStore Core plugin translation, you need to Sync it – https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/ , then find and translate new strings. Also, synchronize translation for WooCommerce plugin.

2. For the Text color white issue, Could you please share your site WP Admin URL and Credentials with me in the private content area of this topic, so that I’ll check and help you out further? Please share the page URL as well as having this issue.

Regards 8Themes Team.

Hello, @Oliver Theiß,

There is a CSS set on the main section of the popup which is causing the width issue check image: https://postimg.cc/1f2YgsfP So I set the width to “auto” and now it appears like this: https://postimg.cc/Y4zHfhWQ and here is the customize section image: https://postimg.cc/hzGtX95X I hope now you understand what is the reason. Here is the image of the CSS code I added in the theme options to make the width to “auto” https://postimg.cc/F7XXqyV0

Regards 8Themes Team.

Hello, @danny,

Please try to disable all the third-party plugins (including cache plugins), that does not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.

And if the issue will still persists then please remain all the third-party plugins deactivated on your site and provide me the login access to your site in the below-listed format in the private content area and allow permission to debug your site which includes deactivating all the third-party plugins and on-site Customization as well so that I will check and assist you accordingly.

WP Admin URL:
WP Admin Username:
WP Admin Password:

Note: Please take the complete backup of your site first.

Regards 8Themes Team.