Forum Replies Created

Viewing 30 posts - 12,301 through 12,330 (of 13,902 total)
  • Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Dionizio Find,

    I am sorry I am not able to see your provided screenshot, so Could you please reshare your screenshot again via this site: https://postimages.org/

    And also share the page URL as well, so that I will check and assist you accordingly.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Dionizio Find,

    Please go to WP-Dashboard >> Pages and finds and edit the checkout page, Now scroll below, and under [8theme] Layout Options, you will find the option for Footer, you can choose without from there and save changes and check back to your site after removing the cache.

    https://ibb.co/DD1stNv

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @hostdz,

    1- You can download the font from Google and upload it on the Custom font as we told you in the previous message to use it in the theme typography.

    2- To change the slider and sidebar font simply watch this video for a better reference: https://streamable.com/988hpr

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @potter91,

    You enabled the sidebar for that page, that’s why you see the default search widget that displays in the main default sidebar. Edit that page and disable the sidebar in the 8theme page settings > Sidebar position > Without. If you want to change the content of the default sidebar go to Appearance > Widgets > the Main sidebar > add an empty text widget to remove the default content of the sidebar or add any other widget that you would like to show there.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Anas,

    Your provided WP Admin Login details are not correct/working, and also please let me know which plugin are you using for the “Frequently Bought Together”. Could you please check it once by activating the default WordPress Theme like “Twenty Twenty Three” just to make it sure that the issue is with our theme or not? and let me know the result.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @levacare,

    In order to solve your issue simply go to the Dashboard >> XStore >> Theme Options >> Theme Custom CSS >> Global and then paste the below code at the bottom of the CSS box there.

    #issue table td:last-child{text-align:left !important;}

    Then save settings and check back to your site after clearing the browser cache.

    The result will appear like this: https://postimg.cc/WDPjPfv8

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @hostdz,

    You can use the page title element to show the title dynamically on your site pages in your static block and set it as per your requirements: https://postimg.cc/jDgXv3Y8

    For now, I have checked the product category of your site and the title is showing fine: https://postimg.cc/qzpxrHkb

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @mahlv,

    I see, Sound’s Good!! that you finally found the culprit, Now I suggest you to do not use that plugin OR if it is necessary then try to reach out to the plugin author and ask them to fix this issue for you by making that plugin compatible with our theme.

    Thanks for your understanding and for contacting us.
    Have a nice day.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Peter,

    Simply go to the Dashboard >> XStore >> Theme OPtions >> Theme Custom CSS >> Global and then paste the below code at the bottom of the CSS box there.

    @media(max-width:576px){
    .woocommerce-product-details__short-description p{text-align:left !important;}}

    Then save settings and check back to your site after clearing the browser cache.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Peter,

    1. Simply go to the Dashboard >> XStore >> Theme Options >> Theme Custom CSS >> Global and then paste the below code at the bottom of the CSS box there.

    @media(max-width:576px){
    .woocommerce-product-details__short-description p{text-align:left !important;}}

    Then save settings and check back to your site after clearing the browser cache.

    2. In order to solve your issue simply go to the Dashboard >> XStore >> Theme Options >> Theme Custom CSS >> Global and then paste the below code at the bottom of the CSS box there.

    @media(max-width:576px){
    .product-information-inner .single_add_to_cart_button{margin-left:10px !important;}}

    Then save settings and check back to your site after clearing the browser cache.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Peter,

    I have just tested your site now on Chrome and Firefox browsers and it is working perfectly fine for me, here are the screenshots, it must be the cache issue at your end nothing else, please try to clear the cache and check back again.

    https://ibb.co/QddVbyC
    https://ibb.co/bH7VLyp

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @IP,

    Sound’s Good!! that you have managed to solve the issue by yourself.
    You are the best. 🙂

    Thanks for contacting us.
    Have a nice day.

    Topic Closed.
    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Estudio EntreDos,

    1. Sound’s Good!! that your issue is resolved now.

    2. Actually the issue you are facing is because of this Custom CSS: https://postimg.cc/t12P1cvY please find and remove this CSS code and it will resolve your issue.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Peter,

    Yes you can set badge to the products, please read and follow the instructions written in our theme documentation here: https://www.8theme.com/documentation/docs/xstore-badges-on-products/

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Muhammad Shoaib,

    Please copy and paste the below given CSS code to XStore >> Theme Settings >> Theme Custom CSS >> Global CSS and check back to your site after removing the cache, It will bold the price text on your site.

    span.woocommerce-Price-amount.amount {
        font-weight: 900 !important;
    }
    .single-product p.price {
        font-weight: 900 !important;
    }

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @oscardc,

    1. You have to delete the breadcrumbs element from XStore >> Theme Settings >> WooCommerce >> Single Product Builder: https://ibb.co/Th7z3QD

    2. Unfortunately No, this is not possible as there is no such option in our theme for this, so this requires extra Customization.

    You can post your request here – https://www.8theme.com/taskboard/ , so our dev team read it. If it takes votes from other customers, our dev team will try to add it in one of the next updates.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @IP,

    1- 1- Please watch and follow the instructions shown in this video, I have captured for you: https://www.veed.io/view/df079de1-0e99-4c57-961d-cc46917b1768?sharingWidget=true&panel=share

    Add to cart has been translated into the WooCommerce language files and Buy Now has been translated into the Theme language files.

    2- You can change the icon using custom CSS code only. Go to the Dashboard >> Theme Settings >> Theme Custom CSS >> Global CSS and then paste the below code at the bottom of the CSS box.

    .single-product .et-single-buy-now:before {
        content: "\e916" !important;
    }

    Then save settings and check back to your issue after clearing the browser cache.
    Note: In the above code the word (\e916) is the icon code you can change it with the icon code you want. There icons can be used – https://xstore.8theme.com/xstore-icons/

    3 & 4- You can change the add to cart and buy now buttons colors from the Theme settings >> WooCommerce >> Single Product Builder >> Add to Cart & Quantity see the image: https://postimg.cc/ZWtWDjTj and for hover see the image: https://postimg.cc/64CX7rD5

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @TFS,

    Yeah, that’s because it was removed after a couple of days, so I have to make it again, Here is the new one: https://www.veed.io/view/a90fb07c-3b92-4ad7-b708-120c36ef7570?sharingWidget=true&panel=share please download it.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @IP,

    In order to solve your issue simply navigate to Dashboard> XStore > Theme Settings > Woocommerce (Shop) > Single Product Builder > Add to cart & quantity > and there Show Product Stock Status > Turn ON.

    And also go to Dashboard > Products > All products > Choose/Select specific product > Edit product > Product data > Inventory > Manage stock > Uncheck and Save settings. See the image for a better reference : https://ibb.co/5nSKKv3

    After that please check back to your site after clearing the browser cache.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Jennifer,

    Your issue is resolved now kindly check back to your site after clearing the browser cache. In order to know how to solve this issue please watch this complete video: https://streamable.com/3gpfs6

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @TFS,

    Actually, the issue appears because of image resolutions. Let me tell you why.

    The 17 inches desktop has not more than 1920px size of width but the 27 inches desktop has more than or equal to 2500+ pixels width. The images you have added has a size of 1920 pixels see the image: https://postimg.cc/w76vWsDw and https://postimg.cc/zyQcf6N4 so you have to add an extra large size of images in order to solve your issue.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Oliver Theiß,

    I also, check the issue on the mobile landscape mode and found nothing it works fine please watch the attached video for a better reference: https://streamable.com/ngfh8g

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Darul Muqarrabin Malaysia,

    Thanks for the screenshot I have understood your issue.

    Now, In order to solve your issue simply go to the Dashboard >> XStore >> Theme Settings >> Theme Custom CSS >> Global and paste the below code at the bottom of the CSS box there.

    .et-menu-list .subitem-title-holder a:before{background: black !important;}

    Then save settings and check back to your site after clearing the browser cache.

    Note: in the above code the word “black” is the color you can change it with you want.

    The result will appear like this: https://postimg.cc/phs9GnCZ

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @hostdz,

    1- Thanks for the access. Now, The issue you are facing with the columns on single product page is because of the column’s width. You just created three columns but you didn’t specify the width of every columns. The total screen width is 100% so you have to divide 100 into columns you want to show in 1 row. Like three columns in a row so every column must need the width of 33% see the image: https://postimg.cc/FYyVPYQd

    2- For the size of the images the best normal size is 600 x 600 pixels.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @IP,

    1- In this demo, the single product page is coming from the builder. Navigate to the Dashboard >> XSTORE >> Theme Settings >> WooCommerce >> Single Product Builder >> Sharing >> from there you will be able to edit and remove the icons as you want. see the image: https://postimg.cc/zbcHgCdt

    2- You can also, change the color from the theme settings >> WooCommerce >> single Product builder >> sharing >> see the image: https://postimg.cc/6ysyx5Fv

    3- Right after the color option there is an option to adjust the space between the icons see the image: https://postimg.cc/477Njr5P

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @qtwrk,

    Thanks for your suggestion, You can post your request here – https://www.8theme.com/taskboard/ , so our dev team read it. If it takes votes from other customers, our dev team will try to add it in one of the next updates.

    Thanks for contacting us.
    Have a nice day ?

    Topic Closed.
    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Oliver Theiß,

    I have checked your site on my personal mobile phone, the issue you mentioned does not appear. Your site appears perfectly fine on mobile. I have recorded a video for you please watch it completely: https://streamable.com/4ojw7j

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Jennifer,

    Your issue is resolved now, please check back to your site after clearing the browser cache.

    The variation swatches are working perfectly fine. I have captured a video for you on your site. please watch it completely for a better reference under the private content area.

    Regards 8Themes Team.

    Please contact administrator
    for this information.
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Jennifer,

    In order to solve your issue simply navigate to Dashboard > XStore > Theme Settings > Header Builder > Header sticky > choose/select Background Color as per your needs and Save settings. See the image for a better reference: https://ibb.co/NjQCN5G

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @LomP,

    Actually, You can only enable/disable this button from the Theme Settings >> Header Builder >> Mobile Menu see the image: https://postimg.cc/TyxHmGz5 nothing else. Changes require customization.

    You can post your request here – https://www.8theme.com/taskboard/ , so our dev team read it. If it takes votes from other customers, our dev team will try to add it in one of the next updates.

    Regards 8Themes Team.

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Viewing 30 posts - 12,301 through 12,330 (of 13,902 total)