Forum Replies Created

Viewing 30 posts - 12,271 through 12,300 (of 13,902 total)
  • Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @IP,

    You can create a static block first and then add the static block in the single product page by choosing the custom HTML widget I have recorded a video for you please watch it completely: https://streamable.com/j6fj5a

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @TFS,

    No, it depends on the text you want to change, WooCommerce has options in it as well, but most of the time, you can translate easily via the loco translate plugin and yes you can change with the Custom CSS and Custom Code as well.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @TFS,

    Thanks for your understanding and for contacting us.
    Have a nice day.

    Topic Closed.
    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @TFS,

    Exactly, you understand it correctly.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @IP,

    Please go to Xstore >> Theme Settings >> WooCommerce >> Shop >> Product Style and set the “Product Title Chars Limit” as “0” https://postimg.cc/DSSf7JBY save changes and check back to your site after removing the browser cache.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @mariangio,

    The issue appears because you didn’t add the “Newsletter” widget in the header of your site. I have added it and your issue is resolved now. See the image: https://postimg.cc/21rN3qkx and check back to your site after clearing the browser cache.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @mahlv,

    1. My advice is to do not use the wordfence.

    2. You have to translate it into the Core plugin language file: https://postimg.cc/Mfqm18vg

    https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @IP,

    You are most welcome!!!
    Thanks for contacting us.
    Have a nice day.

    Topic Closed.
    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @IP,

    The thing is from the theme settings you can enable/disable the quick view and you can make the settings of the content appear in the quick view. But to change the quick view button style you can make it using custom CSS code.

    Go to the Dashboard >> XStore >> Theme Settings >> Theme Custom CSS >> Global CSS and then paste the below code at the bottom of the CSS box there.

    .product-view-default .footer-product .show-quickly{border-color:green !important; background:blue !important; color:red !important;}

    Then save settings and check back to your site after clearing the browser cache.

    Note: In the above code the word “green” is the border color, the word “blue” is the background color, and the word “red” is the text color you can change it with you want.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Niddy,

    The screenshot is under the private content area now.

    If you do not mind, can you please leave 5 stars rating for our Theme & Customer, and Technical Support by going here: http://themeforest.net/downloads It will allow us to release more updates and provide dedicated support in the future. It would encourage our work a lot. If you like our Theme and Support.

    Thanks for contacting us.
    Have a great day 🙂

    Topic Closed.
    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @IP,

    Actually, This section is created from the blocks navigate to the Dashboard >> Static Blocks and you will find this section there. Now, to set the section on the product page navigate to the Dashboard >> XSTORE >> Theme Settings >> WooCommerce >> Single Product Builder >> There you will find that block added in the custom HTML widget here is an example for a better reference: https://postimg.cc/k2rmx1nq

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @IP,

    Actually, from the theme settings, you can only enable/disable the sticky add to cart bar nothing else see the image: https://postimg.cc/SY0BWjhV changes require customization.

    Second, regarding to the font, you can make it with the custom CSS code.
    Simply go to the Dashboard >> XStore >> Theme OPtions >> Theme Custom CSS >> Global and then paste the below code at the bottom of the CSS box there.

    .etheme-sticky-cart .quantity~.single_add_to_cart_button{text-transform:none !important;}

    Then save settings and check back to your site after clearing the browser cache.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @ziga32,

    Please try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.

    And if the issue will still persist then please remain all the third-party plugins deactivated on your site and provide me the login access to your site in the below-listed format in the private content area and allow permission to debug your site which includes deactivating all the third-party plugins and on-site Customization as well so that I will check and assist you accordingly.

    WP Admin URL:
    WP Admin Username:
    WP Admin Password:

    Note: Please take the complete backup of your site first.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Anas,

    Ok. Sure. Take your time, and let us know the result.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @rickert,

    Please try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.

    And if the issue will still persists then please remain all the third-party plugins deactivated on your site and provide me the permission to debug your site which includes deactivating all the third-party plugins and on-site Customization as well so that I will check and assist you accordingly.

    Note: Please take the complete backup of your site first.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @oscardc,

    Then Please share your site WP Admin URL and Credentials with me here in the private content area of this topic, so that I will further check it for you on your site.

    WP Admin URL:
    WP Admin Username:
    WP Admin Password:

    OR

    You can try with the below-given CSS code as well.

    .single-product .breadcrumb.breadcrumbs.woo-breadcrumbs {
        display: none !important;
    }

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @filmguerilla,

    I’m not sure, about that. Because I don’t have your site access so that is why I provide you with a solution with the CSS code and as you said that it worked. So there’s no need to worry about it.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @IP,

    First, You have to enable the brand feature for the single product page. To do this navigate to the Dashboard >> XSTORE >> Theme Settings >> WooCommerce >> Shop Elements>> Brands >> See the image: https://postimg.cc/Hjj9RFD1 then make sure that you have added the brands with images from the Dashboard >> Products >> Brands.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @IP,

    Please try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.

    And if the issue will still persist then please remain all the third-party plugins deactivated on your site and provide me the login access to your site in the below-listed format in the private content area and allow permission to debug your site which includes deactivating all the third-party plugins and on-site Customization as well so that I will check and assist you accordingly.

    WP Admin URL:
    WP Admin Username:
    WP Admin Password:

    Note: Please take the complete backup of your site first.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @TFS,

    I have already replied to your duplicate topic here: https://www.8theme.com/topic/product-tabs-how-to-change-the-names/#post-341975 please check the reply there.

    Thanks for your understanding.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @TFS,

    Those tabs are WooCommerce default tabs, please read and follow the instructions written in the official WooCommerce documentation here: https://woocommerce.com/document/editing-product-data-tabs/#section-2

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Anas,

    I see, Sorry for the confusion, Well I have tested it at my end on my test site and it is working perfectly fine for me, so the issue must be on your site only.

    Please try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.

    And if the issue will still persists then please remain all the third-party plugins deactivated on your site and provide me the permission to debug your site which includes deactivating all the third-party plugins and on-site Customization as well so that I will check and assist you accordingly.

    Note: Please take the complete backup of your site first.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @TFS,

    First of all, You have to know from where the tabs are enabled/disabled on the single product page.

    Navigate to the Dashboard >> XSTORE >> Theme Settings >> WooCommerce >> Single Product Builder >> Tabs see the image: https://postimg.cc/Btcrz9JQ

    The “Additional Information” tab will only show if the product has weight, dimensions or attributes (with “Visible on the product page” checked). It is the default WooCommerce tab.

    For the “Single product custom tab” as I told you to enable/disable the tabs make sure that the custom tab is enabled from there I hope then it will appear on the product page.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @IP,

    First of all, you have to create a block in the Dashboard >> Static block and set the content in it as you need. After that navigate to the Dashboard >> XSTORE >> Theme Settings >> WooCommerce >> Single Product Builder >> and add the custom HTML widget in it then choose the block you created see the image: https://postimg.cc/ZBDTBG0S then save settings and check back to your site after clearing the browser cache.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @IP,

    Actually, Yes, If you create your single product page with the “Single Product Builder” feature of our theme. You can find this feature in the Dashboard >> XSTORE >> Theme Settings >> WooCommerce >> Single Product Builder. See the image: https://postimg.cc/fVP5PkGQ

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @IP,

    Unfortunately no, you can not show the brands instead of the categories on the home page and if you want to remove the categories only on the home page then please try with the below-given CSS code.

    .home .product-details .products-page-cats {
        display: none !important;
    }

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @IP,

    Yes exactly right, you can translate that text using the Loco translate plugin easily.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Magnat,

    In order to know how to change the background image of the breadcrumb please watch this complete video: https://streamable.com/wyu32j before changing the image I disabled two options from the theme settings and showed you in the video make sure that these options are disabled on your site too.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @slw250@hotmail.com,

    Actually, by default WordPress generates different sizes of images for different resolutions. Here I found an article to understand it better and to know how to fix it: https://www.wpbeginner.com/wp-tutorials/how-to-prevent-wordpress-from-generating-image-sizes/

    Please check and read the article for a better reference. I hope it helps.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @TFS,

    Exactly, You have to upload and set the larger resolution and size images and they will work and look perfectly on the larger screens as well.

    Regards 8Themes Team.

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    12,271–12,300 of 13,902 posts
Viewing 30 posts - 12,271 through 12,300 (of 13,902 total)