Elementor styles are disappearing all the time

This topic has 6 replies, 3 voices, and was last updated 1 years, 6 months ago ago by Rose Tyler

  • Avatar: EntreDos123
    Estudio EntreDos
    Participant
    December 19, 2022 at 20:14

    Hello, very often the elementor styles disappear and everything looks out of place and without styles, I don’t know why, we have to refresh especially the home and the statick blocks continuously. We don’t know why and I don’t know if you can help us.

    Well: https://prnt.sc/DgJBGwBcKV2D

    Without styles: https://prnt.sc/Mu5B70XLrLgf

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 20, 2022 at 05:50

    Hello, @Estudio EntreDos,

    You have a cache issue nothing else. Because I didn’t refresh again and again your site and I checked it on the incognito mode of the browser and it appears just perfect for me. I have recorded a video for you to see the results. Here is the video link: https://streamable.com/i2yy2b please first watch the complete video and then check back to your site after clearing the browser cache.

    Regards 8Themes Team.

    Avatar: EntreDos123
    Estudio EntreDos
    Participant
    December 20, 2022 at 09:18

    thanks, I discover that if I regenerate fiiles and data in elementor every time I make changes to something, everything is fine again. Thanks for your help.

    Other question, in spanish version twelvebeauty.es the mega menu TIENDA is very elongated downwards and I have checked but everything is fine. Don´t know the reason, the configuration is the same as in DESCUBRE PEDRO

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 20, 2022 at 10:10

    Hello, @Estudio EntreDos,

    1. Sound’s Good!! that your issue is resolved now.

    2. Actually the issue you are facing is because of this Custom CSS: https://postimg.cc/t12P1cvY please find and remove this CSS code and it will resolve your issue.

    Regards 8Themes Team.

    Avatar: EntreDos123
    Estudio EntreDos
    Participant
    December 20, 2022 at 10:29

    WILL TRY TO FIND, THANK YOU VERY MUCH!!

    BEST REGARDS!

    CHRISTIAN 🙂

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 20, 2022 at 12:55

    Hello, @Estudio EntreDos,

    You’re welcome!

    Best Regards

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