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“ET LOADING” when loading pages? How to remove

This topic has 7 replies, 2 voices, and was last updated 1 years, 4 months ago ago by Tony Rodriguez

bagshaw50

Participant

January 1, 2023 at 18:16

Hi when my images are loading i am getting et loading on each page how do i remove this

#342747 Copied Theme version: 4.3.4 WooCommerce version: 6.9.4

6 Answers

Tony Rodriguez

Support staff

January 2, 2023 at 05:49

Hello, @bagshaw50,

Please try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins , clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.

And if the issue will still persist then please remain all the third-party plugins deactivated on your site and provide me the login access to your site in the below-listed format in the private content area and allow permission to debug your site which includes deactivating all the third-party plugins and on-site Customization as well so that I will check and assist you accordingly.

WP Admin URL:
WP Admin Username:
WP Admin Password:

Note: Please take the complete backup of your site first.

Regards 8Themes Team.

#342756 Copied

bagshaw50

Participant

January 2, 2023 at 18:00

Hi i have disabled everyting one by one in safe mode and cant seem to find the issue can you please help

Please contact administrator
for this information.

#342804 Copied

bagshaw50

Participant

January 2, 2023 at 18:21

i reinstalled my theme (child theme) as it said it there was an error with the style. file. I have spoken to go daddy and they have said it is an issue with the theme and inparticular the style file (I didnt mention to them that i previously had an error with this file) so I believe this confirms this must be the error?

#342806 Copied

Tony Rodriguez

Support staff

January 3, 2023 at 07:10

Hello, @bagshaw50,

Your issue is resolved now kindly check back to your site after clearing the browser cache. I have disabled the preloader from the theme settings in order to solve your issue check the image: https://postimg.cc/TL6GPWMX

Regards 8Themes Team.

#342819 Copied

bagshaw50

Participant

January 3, 2023 at 08:11

Hi Tony thank you so much all resolved!

#342831 Copied

Tony Rodriguez

Support staff

January 3, 2023 at 08:31

Hello, @bagshaw50,

You’re Most Welcome!!
Thanks for contacting us.

Have a nice day. 🙂

Topic Closed.
Regards 8Themes Team.

#342833 Copied
Tagged: et loading, optimization, removal, templates, woocommerce, wordpress
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