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Forum Replies Created

Viewing 30 posts - 11,971 through 12,000 (of 13,121 total)

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Tony Rodriguez

Support staff

November 25, 2022 at 08:08

Hello, @TFS,

1- Actually, by default, the image will show but if you add any content the image will be removed automatically, and your content will start to appear as you can see in this image: https://postimg.cc/LqCNxZ5C

2- In order to solve your issue simply go to the Dashboard >> XStore >> Theme Settings >> Theme Custom CSS >> Global and paste the below code at the bottom of the CSS box there.

.cart-checkout-light-footer .footer{padding:20px 0px !important;}

Then save settings and check back to your site after clearing the browser cache.

Regards 8Themes Team.

#339595 Copied In reply to: Smaller Size Footer Checkout

Tony Rodriguez

Support staff

November 25, 2022 at 07:37

Hello, @Darul Muqarrabin Malaysia,

I have imported the demo on your site. Please check back to your site after clearing the browser cache.

Regards 8Themes Team.

#339593 Copied In reply to: Demo Import is not like xstore themeforest.

Tony Rodriguez

Support staff

November 25, 2022 at 07:07

Hello, @TFS,

You’re Most Welcome!!
Thanks for contacting us.

Have a nice weekend. 🙂

Topic Closed.
Regards 8Themes Team.

#339591 Copied In reply to: Color For Arrows

Tony Rodriguez

Support staff

November 25, 2022 at 07:05

Hello, @TFS,

1- Alright, Thanks.

2- Simply navigate to the Dashboard >> XSTORE >> Sales Booster >> Cart/Checkout Pages >> from there you can change the icon see the image: https://postimg.cc/67xD1DND simply choose an icon from the list and save settings.

4- Glad to hear, Thanks.

5- You have to change it into the WooCommerce plugin language file, please watch this video I have captured for you: https://www.veed.io/view/aa00352e-04c3-49e5-b515-dbae5fa8ab67?sharingWidget=true&panel=share

– Yes, They will appear there.

– Sorry to say, there is no such feature like this and changes require customization. If you want paid Customization services submit a customization request to WPKraken team.

– No, As I said the page is coming from the WooCommerce plugin and it won’t allow users to edit it changes requires customization.

– No, the payment will appear only at the checkout page not on this page “Cart”

6- Alright, Easy and decide on it.

The link you shared with us has the coupon section and it is the default one on your site it appears like this: https://postimg.cc/fk50K9dN and you cannot change it. Also, you cannot add it on any other page.

Regards 8Themes Team.

#339590 Copied In reply to: Cart Page Edits

Tony Rodriguez

Support staff

November 25, 2022 at 05:55

Hello, @TFS,

Which image are you talking about? Could you please share the screenshot of that image and also please share your site working WP Admin URL and Credentials in the private content area of this topic, so that I will check it on your site and help you out accordingly?

Regards 8Themes Team.

#339585 Copied In reply to: Smaller Size Footer Checkout

Tony Rodriguez

Support staff

November 25, 2022 at 05:50

Hello, @TFS,

You have to edit the testimonial and go to style and then edit the hover color under the slider: https://postimg.cc/bGvQ8v8b and change it as per your requirements: https://postimg.cc/cgnt4gzK

Regards 8Themes Team.

#339584 Copied In reply to: Color For Arrows

Tony Rodriguez

Support staff

November 25, 2022 at 05:43

Hello, @TFS,

I am sorry but I am not able to understand it, I have to check it on your site, Please provide the requested info.

Regards 8Themes Team.

#339583 Copied In reply to: Icon Of Checkmark Appearing Before Stock Status

Tony Rodriguez

Support staff

November 25, 2022 at 05:40

Hello, @nasheet997,

When trying to access your site: https://shop.arganfriends.com/wp-admin it redirects me to this page: https://arganfriends.com/shop/wp-admin Please watch the video under the private content area.

So it is not working for me, please check it again carefully and then share the correct/working and not redirected Logins with me in the private content area of this topic and let me know which demo you want me to import on your fresh new WP and with which page builder (WP Bakery OR Elementor), so that I will import the demo for you on your site.

Regards 8Themes Team.

Please contact administrator
for this information.

#339582 Copied In reply to: site is nothing like the demo site after import

Tony Rodriguez

Support staff

November 25, 2022 at 05:17

Hello, @Darul Muqarrabin Malaysia,

Sorry for the inconvenience but your provided WP Admin Logins are not correct, please watch the video under the private content area and provide me the correct/tested and working Logins of the site.

Regards 8Themes Team.

Please contact administrator
for this information.

#339578 Copied In reply to: Demo Import is not like xstore themeforest.

Tony Rodriguez

Support staff

November 25, 2022 at 05:16

Hello, @TFS,

Could you please share your site WP Admin URL and Credentials with me here in the private content area of this topic, so that I will set it for you on your site and help you out and then you can change it as per your requirements?

WP Admin URL:
WP Admin Username:
WP Admin Password:

Regards 8Themes Team.

#339577 Copied In reply to: Icon Of Checkmark Appearing Before Stock Status

Tony Rodriguez

Support staff

November 24, 2022 at 16:32

Hello, @Oshrat,

Please try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.

And if the issue will still persist then please remain all the third-party plugins deactivated on your site and provide me login access to your site in the below-listed format in the private content area and allow permission to debug your site which includes deactivating all the third-party plugins and on-site Customization as well so that I will check and assist you accordingly.

WP Admin URL:
WP Admin Username:
WP Admin Password:

Note: Please take the complete backup of your site first.

Regards 8Themes Team.

#339541 Copied In reply to: Product video on single page not working

Tony Rodriguez

Support staff

November 24, 2022 at 16:22

Hello, @TFS,

I see, so you have to go with the option: New language and create the new one as your main site has, and you will be able to find and edit it.

Regards 8Themes Team.

#339539 Copied In reply to: Icon Of Checkmark Appearing Before Stock Status

Tony Rodriguez

Support staff

November 24, 2022 at 16:21

Hello, @Freelancer,

Please try to remove the server cache and then disable it for a while and also remove and deactivate the site cache and plugins and then check back to your site after removing the mobile browser cache.

Regards 8Themes Team.

#339538 Copied In reply to: Static block not appears on tab and mobile version

Tony Rodriguez

Support staff

November 24, 2022 at 16:15

Hello, @TFS,

Done as per on your request, I have added all the screenshots of this topic under the private content area, please check back now.

Regards 8Themes Team.

#339536 Copied In reply to: Cart Page – How To Make Full Width Page

Tony Rodriguez

Support staff

November 24, 2022 at 16:06

Hello, @Freelancer,

Your issue has been solved please check back to your site now after removing the browser cache, It was just the cache issue, I purged the cache from your site and it resolved the issue.

Here are the screenshots: https://postimg.cc/tsXjF0L0
https://postimg.cc/phnbPPnj

Regards 8Themes Team.

#339531 Copied In reply to: Static block not appears on tab and mobile version

Tony Rodriguez

Support staff

November 24, 2022 at 15:55

Hello, @Darul Muqarrabin Malaysia,

Please share your site working WP Admin Login details so that I will import the demo for you on your site, and I will reset your WordPress by myself and also please let me know with which page builder you want to import the Demo? Wp Bakery or Elementor?

Regards 8Themes Team.

#339528 Copied In reply to: Demo Import is not like xstore themeforest.

Tony Rodriguez

Support staff

November 24, 2022 at 15:52

Hello, @eternity,

Please share your site working WP Admin Login details so that I will capture the video for you that how to edit that page with Elementor page builder.

Regards 8Themes Team.

#339526 Copied In reply to: Theme “XStore Child/Jewelry”　Sale page is broken.

Tony Rodriguez

Support staff

November 24, 2022 at 15:22

Hello, @jkdesign,

Most Welcome 🙂

If you do not mind, can you please leave 5 stars rating for our Theme & Customer, and Technical Support by going here: http://themeforest.net/downloads It will allow us to release more updates and provide dedicated support in the future. It would encourage our work a lot. If you like our Theme and Support.

Thanks for contacting us.
Have a great day 🙂

Topic Closed.
Regards 8Themes Team.

#339521 Copied In reply to: Deactivate my licence from the Testwebsite

Tony Rodriguez

Support staff

November 24, 2022 at 15:20

Hello, @TFS,

1. Loco translate plugin is used for only a single language, If you want to use your site in a multilanguage, then you have to use WPML or Polylang plugin as per your requirements: https://www.8theme.com/documentation/xstore/theme-translation/

WPML is the better one as it is the premium one and has premium support as well: https://wpml.org/

2. First of all, please go to WordPress Dashboard >> Settings >> General and check what is your site’s main language: https://postimg.cc/hh5NJ1v8 and then you have to go to Loco >> Plugins and edit the WooCommerce plugin: https://postimg.cc/Vr3Bwvst and then check and edit the same language which you has the main language of the site: https://postimg.cc/mhyNJLfP and then you have to click on “Sync” button and after completing the Synchronization, click on save a button: https://postimg.cc/PpRh5G0Y and finally you have to search the word and add the translation and save changes: https://postimg.cc/yD2vrH8b and check back to your site after removing the browser cache.

Regards 8Themes Team.

#339519 Copied In reply to: Icon Of Checkmark Appearing Before Stock Status

Tony Rodriguez

Support staff

November 24, 2022 at 15:11

Hello, @Niko.

Sure, take your time…

Thanks for contacting us.
Have a nice day.

Regards 8Themes Team.

#339515 Copied In reply to: Theme preparations for English + Hebrew website

Tony Rodriguez

Support staff

November 24, 2022 at 15:08

Hello, @gcl,

Your issue has been solved please check back to your site now after removing the browser cache: https://postimg.cc/K4kZjzfW

Regards 8Themes Team.

#339514 Copied In reply to: Display product title in breadcrumb and product information not working.

Tony Rodriguez

Support staff

November 24, 2022 at 14:48

Hello, @TFS,

Sound’s Good!! so it must be the cache issue on the computer it is not working for you, well for me, it is still showing green, seems I have the cache too 🙂 OR please try clear your site cache and server cache and check back.

Regards 8Themes Team.

#339508 Copied In reply to: Editing The Top Section For The Cart Page

Tony Rodriguez

Support staff

November 24, 2022 at 14:44

Hello, @eternity,

Which edit product are you talking about? Could you please explain in detail, if possible with some screenshots and your provided WP Admin Login details are no more working too, so please share the correct/working WP Admin Login details too.

Regards 8Themes Team.

#339507 Copied In reply to: Theme “XStore Child/Jewelry”　Sale page is broken.

Tony Rodriguez

Support staff

November 24, 2022 at 14:39

Hello, @nedim,

This issue is independent from our theme, Tax and Prices have been handled by WooCommerce, please read this official WooCommerce thread as well: https://wordpress.org/support/topic/prices-are-wrong-when-not-logged-in/

Please try to disable all the third-party plugins (including cache plugins), that does not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.

And if the issue will still persist then please remain all the third-party plugins deactivated on your site and provide me login access to your site in the below-listed format in the private content area and allow permission to debug your site which includes deactivating all the third-party plugins and on-site Customization as well so that I will check and assist you accordingly.

WP Admin URL:
WP Admin Username:
WP Admin Password:

Note: Please take the complete backup of your site first.

Regards 8Themes Team.

#339505 Copied In reply to: PROBLEMS WITH TAX IN THE WEB, WHEN YOU ARE NOT LOGGED

Tony Rodriguez

Support staff

November 24, 2022 at 14:37

Hello, @TheOne,

I have added a custom CSS code in the theme settings >> see the image under private content area. by doing this your issue is resolved. See the resulting image under private content area. please check back to your site after clearing the browser cache.

Regards 8Themes Team.

Please contact administrator
for this information.

#339504 Copied In reply to: Contact form and newsletter form – same field text color

Tony Rodriguez

Support staff

November 24, 2022 at 14:34

Hello, @oscardc,

In order to solve your issue please watch and follow the steps shown in the video: https://www.youtube.com/watch?v=PcMBPYAMHnw

Further, you can check this article: https://wpfullcare.com/wordpress-theme-editor-missing-how-to-fix-it/

Hope this will help you in solving your issue.

Regards 8Themes Team.

#339503 Copied In reply to: I need access to the theme file editor which normally appears in the Appearance section in the wordp

Tony Rodriguez

Support staff

November 24, 2022 at 14:33

Hello, @gcl,

Your issue has been solved please check back to your site now after removing the browser cache: https://postimg.cc/N9C8KZPt I have turned OFF the Menu cache and Dropdown Menu Ajax Loading from XStore >> Theme Settings >> Speed Optimization Wizard and it resolved the issue.

Regards 8Themes Team.

#339502 Copied In reply to: How to remove unknown box showing on main menu

Tony Rodriguez

Support staff

November 24, 2022 at 14:10

Hello, @TheOne,

You’re Most Welcome!!

Feel free to write back to us with a fresh new topic for the new issue, we are always here to help you.

Thanks for contacting us.
Have a nice day ?

Topic Closed.
Regards 8Themes Team.

#339499 Copied In reply to: Add to cart, cart page, checkout page not working

Tony Rodriguez

Support staff

November 24, 2022 at 13:01

Hello, @phatair,

I see, but unfortunately, this is not possible as this is the default behavior of our theme, our theme does not have any special settings for the product’s permalinks. All the available WooCommerce settings you can find in Settings > Permalinks > Product permalinks.

You can submit a feature request here https://www.8theme.com/taskboard/, so our dev team read it.

Regards 8Themes Team.

#339489 Copied In reply to: Remove Category from breadcrumbs on the product archive page

Tony Rodriguez

Support staff

November 24, 2022 at 12:50

Hello, @gcl,

The issue you are facing is because of the cache plugin on your site like “lightspeed”, Please disable the plugin and remove the cache and check back: https://postimg.cc/YvP5H1Z9

Otherwise, please share your site WP Admin URL and Credentials with me here in this topic under the private content area, as listed below, so that I will further check it for you and help you out.

WP Admin URL:
WP Admin Username:
WP Admin Password:

Regards 8Themes Team.

Regards 8Themes Team.

#339487 Copied In reply to: Display product title in breadcrumb and product information not working.
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Viewing 12,000 results - 11,971 through 12,000 (of 13,121 total)

Viewing 30 posts - 11,971 through 12,000 (of 13,121 total)

← 1 2 3 … 399 400 401 … 436 437 438 →

Forum Replies Created

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