Add to cart, cart page, checkout page not working

This topic has 6 replies, 3 voices, and was last updated 1 years, 5 months ago ago by Tony Rodriguez

  • Avatar: TheOne
    TheOne
    Participant
    November 21, 2022 at 22:09

    Hello,

    I have installed demo “restaurant” (elementor). The site didn’t have the required store subpages (cart, checkout, shop, my account) installed. So i went to Woocommerce -> status -> tools -> add woo subpages.

    The thing is i have add to cart button inserted into single page and it’s not showing. The cart is not working and also the mini cart.

    I’ve also inputed the fields under woocommerce-> settings-> advanced.

    Can you take a look?

    Thank you,

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 22, 2022 at 06:35

    Hello,

    Thanks for contacting us.
    I can’t check your site, unfortunately. Could you, please, unlock it for Ukraine?
    The mentioned demo is catalog one, so go to Theme Options > WooCommerce > Shop > Catalog mode > Just Catalog > Off.

    Regards

    Please contact administrator
    for this information.
    Avatar: TheOne
    TheOne
    Participant
    November 22, 2022 at 09:51

    Hello,

    Yes – the catalog was on, thank you. The shop page tho is still not working (and off canvas dropdown). I have corrected the acces. Please move the printscreen into private.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 22, 2022 at 10:09

    Hello,

    It was a cache issue. I’ve disabled/enabled cache plugin on your site, and now the Shop page works fine

    Regards

    Please contact administrator
    for this information.
    Avatar: TheOne
    TheOne
    Participant
    November 24, 2022 at 13:03

    Thank you – everything works.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 24, 2022 at 14:10

    Hello, @TheOne,

    You’re Most Welcome!!

    Feel free to write back to us with a fresh new topic for the new issue, we are always here to help you.

    Thanks for contacting us.
    Have a nice day 🙂

    Topic Closed.
    Regards 8Themes Team.

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