Theme “XStore Child/Jewelry” Sale page is broken.

This topic has 10 replies, 3 voices, and was last updated 1 year, 4 months ago ago by Tony Rodriguez

  • Avatar: eternity
    eternity
    Participant
    November 24, 2022 at 03:17

    Thanks for everything.

    Sale page is broken.

    please help me

    Please, contact administrator
    for this information.
    9 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 24, 2022 at 07:43

    Hello, @eternity,

    Actually, the error appear because you didn’t set the category in the widget settings see the image: https://postimg.cc/PNRNdfpg I have set and now your issue is resolved here is the resulting screenshot: https://postimg.cc/gn3p1Gvq please check back to your issue after clearing the browser cache.

    Regards 8Themes Team.

    Avatar: eternity
    eternity
    Participant
    November 24, 2022 at 14:19

    Thank you very much.

    But I can’t find this configuration item

    Where can I find “edit product”?

    Please tell me.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 24, 2022 at 14:44

    Hello, @eternity,

    Which edit product are you talking about? Could you please explain in detail, if possible with some screenshots and your provided WP Admin Login details are no more working too, so please share the correct/working WP Admin Login details too.

    Regards 8Themes Team.

    Avatar: eternity
    eternity
    Participant
    November 24, 2022 at 15:03

    This is the setting,

    https://postimg.cc/PNRNdfpg

    please help me

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 24, 2022 at 15:52

    Hello, @eternity,

    Please share your site working WP Admin Login details so that I will capture the video for you that how to edit that page with Elementor page builder.

    Regards 8Themes Team.

    Avatar: eternity
    eternity
    Participant
    November 24, 2022 at 16:34

    Sorry.

    Please try again.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 25, 2022 at 05:07

    Hello,

    Go to the page > Edit it using Elementor > delete the current products element and try to use the Products Grid element https://prnt.sc/bmsL7KXdD95H
    or provide temporary FTP access, so we can check the Fatal error more deeply.

    Regards

    Please contact administrator
    for this information.
    Avatar: eternity
    eternity
    Participant
    November 25, 2022 at 08:25

    Thank you very much for all your help.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 25, 2022 at 08:31

    Hello, @eternity,

    Most Welcome 🙂

    If you do not mind, can you please leave 5 stars rating for our Theme & Customer, and Technical Support by going here: http://themeforest.net/downloads It will allow us to release more updates and provide dedicated support in the future. It would encourage our work a lot. If you like our Theme and Support.

    Thanks for contacting us.
    Have a great day 🙂

    Topic Closed.
    Regards 8Themes Team.

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The issue related to '‘Theme “XStore Child/Jewelry” Sale page is broken.’' has been successfully resolved, and the topic is now closed for further responses

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