Demo Import is not like xstore themeforest.

This topic has 13 replies, 2 voices, and was last updated 2 years ago ago by Tony Rodriguez

  • Avatar: Darul Muqarrabin Malaysia
    Darul Muqarrabin Malaysia
    Participant
    November 23, 2022 at 19:28

    Hi 8theme, i just bought from Theme Forest this template, then i do import demo, but its not look like your. Please help!

    I want like yours. Thank You!

    Desktop Version:
    https://prnt.sc/IDByCzKfUp_1

    Mobile Version:
    https://prnt.sc/6QTdhug2zHND

    Please, contact administrator
    for this information.
    12 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 24, 2022 at 05:22

    Hello, @Darul Muqarrabin Malaysia,

    Actually, It looks like you imported the demo with the one-page builder and tried to edit with another page builder which destroyed your site, and we do not recommend using multiple page builders on the same site at the same time as this caused unexpected issues.

    So please reset your WordPress and start from scratch. Please install only a 1-page builder whether “WP Bakery or Elementor” and then import the demo with it. I am sure you will not face this issue anymore. But if yes then please reset the WP completely and let me know I will import the demo for you on your site.

    Regards 8Themes Team.

    Avatar: Darul Muqarrabin Malaysia
    Darul Muqarrabin Malaysia
    Participant
    November 24, 2022 at 09:41

    Which plug in your preferred to use for Reset m y wordpress?

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 24, 2022 at 09:44

    Hello, @Darul Muqarrabin Malaysia,

    It is recommended to run import on a fresh WordPress installation. For this you can use the WordPress Database Reset plugin https://wordpress.org/plugins/wordpress-database-reset/ The plugin can be used to remove all the existing content and install a new version from scratch.

    Regards 8Themes Team.

    Avatar: Darul Muqarrabin Malaysia
    Darul Muqarrabin Malaysia
    Participant
    November 24, 2022 at 15:48

    i just reset and install it back, but still same. please help

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 24, 2022 at 15:55

    Hello, @Darul Muqarrabin Malaysia,

    Please share your site working WP Admin Login details so that I will import the demo for you on your site, and I will reset your WordPress by myself and also please let me know with which page builder you want to import the Demo? Wp Bakery or Elementor?

    Regards 8Themes Team.

    Avatar: Darul Muqarrabin Malaysia
    Darul Muqarrabin Malaysia
    Participant
    November 24, 2022 at 16:44

    i want Elementor sir. Thank you

    Please contact administrator
    for this information.
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 25, 2022 at 05:17

    Hello, @Darul Muqarrabin Malaysia,

    Sorry for the inconvenience but your provided WP Admin Logins are not correct, please watch the video under the private content area and provide me the correct/tested and working Logins of the site.

    Regards 8Themes Team.

    Please contact administrator
    for this information.
    Avatar: Darul Muqarrabin Malaysia
    Darul Muqarrabin Malaysia
    Participant
    November 25, 2022 at 06:59

    Sorry. try this one.

    Please contact administrator
    for this information.
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 25, 2022 at 07:37

    Hello, @Darul Muqarrabin Malaysia,

    I have imported the demo on your site. Please check back to your site after clearing the browser cache.

    Regards 8Themes Team.

    Avatar: Darul Muqarrabin Malaysia
    Darul Muqarrabin Malaysia
    Participant
    November 25, 2022 at 20:47

    Thank you!

    Avatar: Darul Muqarrabin Malaysia
    Darul Muqarrabin Malaysia
    Participant
    November 25, 2022 at 20:48

    how to change this color?

    https://prnt.sc/WziOfbEhFB8I

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 26, 2022 at 06:07

    Hello, @Darul Muqarrabin Malaysia,

    Could you please provide me the page URL in which you are facing the issue so that I will check and assist you accordingly?

    Regards 8Themes Team.

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