Forum Replies Created

Viewing 30 posts - 11,941 through 11,970 (of 13,902 total)
  • Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @DropShop,

    1. Actually, in that demo, we have created the footer using the static block: https://ibb.co/Yc142wj and you have to go to Wp-Dashboard >> Static Block and edit that block with the page builder: https://ibb.co/FBRg49H and then change the footer logo as per your requirements: https://ibb.co/3CvnjKB

    2. Upload your favicon in Theme Options > Site Identify https://prnt.sc/26931qk

    Please read our theme documentation as well here: https://www.8theme.com/documentation/xstore/troubleshooting/how-to-add-custom-favicon/

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Dionizio Find,

    1. There are two possible ways for the size guide.

    |. Global to complete site products

    You can set it from XStore >> Theme Settings >> WooCommerce >> Single Product builder and set the sizing guide widget as per your requirements: https://ibb.co/pWkS1ZB

    ||. For Individual Product

    You have to edit the particular product and scroll below, you will find [8Theme] product options and under it, you will find the sizing guide, you can set it from there for the individual product as per your requirements: https://ibb.co/y48mQSm

    2. Yes, by default this is not possible, you can try with any third party plugin which better meets your requirements.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @IP,

    You have to set section 3 as sticky under XStore >> Theme Settings >> WooCommerce >> Single Product Builder: https://ibb.co/gFN6pTj

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @IP,

    You have to use the Compare and Wishlist widgets in Single Product Builder under XStore >> Theme Settings >> WooCommerce as per your requirements: https://ibb.co/j4tJwkD

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Techgaon,

    You can turn it ON/OFF for the mobile from XStore >> Theme Settings >> Footer >> Back to Top Button: https://ibb.co/0hpDX46

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Ms Morbenia Morbeck,

    Done, I have replaced it with your provided text, please check back to your site now after removing the browser cache.

    https://postimg.cc/jCSmw99D

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Maky,

    I have checked that you have installed the WP Rocket plugin on your site. Now, your site speed score is damn good. The results showing in 96%+ check here: https://gtmetrix.com/reports/ecigareta.hr/jE7n49AF/

    Largest Contentful Paint:1.2s
    Total Blocking Time: 80ms
    Cumulative Layout Shift: 0,01

    So do not need to worry about the speed, it’s super fast already.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @IP,

    You have to create that block using the “Icon Box” element of the theme and set it as per your requirements: https://ibb.co/WsdGt99

    That block is not available to import under XStore Studio Library for now.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Darul Muqarrabin Malaysia,

    Please try to set https://prnt.sc/nBGY55IjHtRh and then check back. Hope this will solve your issue.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Soumya,

    That CSS code is for the border radius, and it applies to the forms as well, so you can simply remove the Dokan classes from that code. It will not harm your site.

    Then the code will be like the below:

    input[type="text"],
    input[type="number"],
    input[type="email"],
    input[type="search"],
    input[type="password"],
    input[type="tel"],
    input[type="url"],
    .with-border-radius{
    border-radius: 4px;
    }

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Marco_L-BA,

    To know how to show ( date end of the sale price ). For a single product page.

    FOR A SIMPLE PRODUCT COUNTDOWN TIMER

    1.1 It can be enabled for a simple product, here is an example – https://prnt.sc/vq1Ghu9hEzxR

    And FOR VARIABLE PRODUCT COUNTDOWN TIMER

    1.2. The creation of the countdown for every product variation will slow down the product page a lot. That’s why we did not add that.

    You can add the countdown shortcode in the short product description https://prnt.sc/LXbHV_rkmEIA

    [countdown type="type2" scheme="dark" year="2023" month="Mar" day="10" hour="3" minute="01"]

    2. When you will follow point one, it will work with the product element automatically as well, because once the product has been set on the sale countdown, it will show with the element as well.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @IP,

    We have used the Products element on the home page of that demo and you can edit that element and change the style from element settings as per your requirements: https://postimg.cc/640b7fwJ

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @IP,

    Please read and follow the instructions written in our theme documentation about frequently bought together here: https://www.8theme.com/documentation/xstore/xstore-features/frequently-bought-together/

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @omandaisy,

    Sorry for the inconvenience, but could you please describe your issue more clearly, if possible with some screenshots that which static block breadcrumb are you talking about? You can use this site to upload and share the screenshot here: https://postimages.org/

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @IP,

    You have to go to XStore >> Theme Settings >> Styling/Color and change the Main Color from there as per your requirements.

    Other then those, you have to change the color from elements settings and under Theme Settings as well.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @IP,

    Please copy and paste the below given CSS code to XStore >> Theme Settings >> Theme Custom CSS >> Global CSS and check back to your site after removing the browser cache, you can change the color in the given code as per your requirements.

    .product-view-default .footer-product .show-quickly:hover {
        color: blue !important;
    }

    Regards 8Themes Team.

    Please contact administrator
    for this information.
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @IP,

    That has been set using the Cross Sell product element under the product image in Single Product Builder: https://postimg.cc/2VZzgqzd

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Dionizio Find,

    1- Actually, For this, you have to create a new product layout and set the condition of the layout to appear on the specific product you want, and then set your content using the HTML widget in the custom layout. I have recorded a video for you please watch it completely: https://streamable.com/hnw79f to understand how you can do it.

    2- First of all, You have to create attributes, and then on the product, you have to change the product type to a variable product and then assign the attributes that you created. I have recorded a video for you to understand all the processes. Here is the video link: https://streamable.com/9hiru4 Also, please check this article as well for further assistance: https://woocommerce.com/document/managing-product-taxonomies/

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @JP,

    1- Actually, the theme has this layout but if you don’t like it you can customize or use any third-party plugin for this at your own risk.

    2- Navigate to the Dashboard >> Appearance >> Menus >> click on the screen options and enable the product categories from there to see the image: https://postimg.cc/JyKJhwM7

    3- There is no widget available in the “Header Builder” for the mobile to set the “Secondary Menu” under the search bar or any other place. For the mobile menu, there is only 1 widget called “Mobile Menu” all the menus you have will appear in it. Changes require customization and we cannot cover the customization issues in our support policy. I hope you understand.

    There is no such possibility, unfortunately.
    You can post your request here – https://www.8theme.com/taskboard/ , so our dev team read it. If it takes votes from other customers, our dev team will try to add it in one of the next updates.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @IP,

    Simply navigate to the Dashboard >> XSTORE >> Theme Settings >> WooCommerce >> Shop >> Product Style >> from there you can set the settings as per your need. See the image for a better reference to understand: https://postimg.cc/ppdSVxvr

    OR

    You can change the style of the product from XStore >> Theme Settings >> WooCommerce >> Shop >> Product Style as per your requirements.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @levacare,

    1- The issue is independent of our theme. I have checked the issue on your site with the default WordPress theme as well and found the same behavior. First, watch this video: https://streamable.com/6tssex it looks like the user role you are using has an issue or your server. Please check this article to understand and fix your issue: https://www.wpbeginner.com/plugins/why-cant-i-add-or-install-plugins-in-wordpress/

    2- Regarding this, I already told you in your other topic, I think you miss our response. Please check our reply. “No, You don’t understand. Let me tell you by default the gallery images show all attributes randomly. But when you choose a specific variation it will sort out the images and show the selected variations images first from the list and then the rest. I hope you understand.”

    This is how it works and the default functionality of the theme, if you only want to show the specific images when choosing the specific variation then you have to try with any third-party plugin which better meets your requirements.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Dionizio Find,

    In order to solve your issue please copy and paste the below given CSS code to XStore >> Theme Settings >> Theme Custom CSS >> Global CSS and check back to your site now after removing the browser cache.

    You can change the color in the given code as per your requirements.

    .swipers-couple-wrapper .vertical-thumbnails-wrapper .swiper-custom-left:before {
        color: red !important;
    }
    .swipers-couple-wrapper .vertical-thumbnails-wrapper .swiper-custom-right:before {
        color: red !important;
    }
    .arrows-hovered>.swiper-container .swiper-custom-left:before {
        color: red !important;
    }
    .arrows-hovered>.swiper-container .swiper-custom-right:before {
        color: red !important;
    }

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Nikka79,

    I have just checked your site now on my personal mobile phone and it is working perfectly fine for me, please see this screenshot: https://postimg.cc/NKVbqY3h it must be the cache issue at your end nothing else, please try to clear the cache and check back.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Mo,

    Please copy and paste the below given CSS code to XStore >> Theme Settings >> Theme Custom CSS >> Global CSS and check back to your site now after removing the browser cache.

    @media only screen and (min-width: 200px){
    .paypal-button.paypal-button-shape-pill {
        display: none !important;
    }
    }

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Chris0483,

    Your issue has been solved please check back to your site after clearing the browser cache.

    The problem was caused by the brand attribute that you created. Attribute slag conflicted with the build-in brand feature https://ibb.co/rMHrgHN
    I have changed the brand slug to brand_attr. Check the filter now.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Ms Morbenia Morbeck,

    I have created the block: https://grupomorbeck.com/wp-admin/post.php?post=3908&action=elementor

    And then set that block to the page: https://grupomorbeck.com/wp-admin/post.php?post=3912&action=elementor

    And then set that page as the home page of your site from WP-Dashboard >> Settings >> Reading: https://postimg.cc/gnN0j7J2

    https://postimg.cc/v4K5Kzp3

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @ralu,

    To fix the problem, you need to reset the header content (via Theme Options > Header builder > Reset header builder) and then add elements again. You will not lose the settings of elements, just need to set elements to desired positions after the reset.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Ms Morbenia Morbeck,

    It is working fine for me, and now I have imported the demo for you as well on your site, please check now: https://postimg.cc/sGy3NF9R

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Ms Morbenia Morbeck,

    I have changed the PHP version as 7.4 and then Installed the Theme for you on your site, please check back to your site now after removing the browser cache.

    https://grupomorbeck.com

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @ralu,

    I have logged in to your site and found that there are two parent themes and two child themes, so I suggest you to first delete the old version of the theme from your site and also delete the extra Chid Theme as well and only keep the single latest Parent and Child Theme.

    And then please try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/, clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.

    And if the issue will still persist then please remain all the third-party plugins deactivated on your site and allow permission to debug your site which includes deactivating all the third-party plugins and on-site Customization as well so that I will check and assist you accordingly.

    Note: Please take the complete backup of your site first.

    And also please share the working FTP Logins as well under the private content area of this topic.

    Regards 8Themes Team.

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Viewing 30 posts - 11,941 through 11,970 (of 13,902 total)