Tony Rodriguez

Hello Siv,

I am pleased to inform you that the font issue has been resolved. I checked your site today and it is now working fine, as you can see in this video: https://streamable.com/25h3aq

On the mobile version, the desktop menu appears, but the menu toggle button is not present.

In order for me to investigate the issue further, please provide your WordPress admin URL, username, and password in the private content area of this topic, using the following format:

WORDPRESS ADMIN URL:
WORDPRESS ADMIN USERNAME:
WORDPRESS ADMIN PASSWORD:

Please note that before doing so, you should take a complete backup of your site. Additionally, please allow us to debug your site and make changes/remove plugins as necessary.

Best Regards, 8Theme’s Team

Hello @João Muniz,

Thank you for purchasing our theme and for reaching out to our support center.

To opt out of using Elementor’s Mini Cart template, please go to Elementor > Settings > Integrations > WooCommerce and select Disable. For more information, please refer to this link: https://elementor.com/help/menu-cart-widget-pro/. After doing so, please clear all cache and check the result.

We appreciate your business and thank you for your patience.

Best Regards,
8Themes Team.

Dear Muhammad Ejaz,

We apologize for any inconvenience caused. To enable the “Add To Cart With Quantity” feature, please navigate to XStore > Theme Options > Woocommerce (Shop) > Shop > Product Style > Add to cart with Quantity option >Turn ON and Save Settings. After doing so, please clear your browser’s cache and check your site again.

If the issue persists, we recommend deactivating all third-party plugins and any on-site customizations. Before doing so, please ensure that you have taken a complete backup of your site.

If you would like us to investigate further, please provide us with your site’s WP Admin URL, username, and password in the private content area of this topic.

We thank you for your patience and look forward to assisting you.

Kind Regards,
8theme team.

Hello Ms. Morbenia Morbeck,

In order to add your product category to the “All Department” Menu, please go to Appearance >> Menu and edit the “All Department” Menu accordingly. Please refer to the following screenshot for further guidance: https://postimg.cc/G47dyYKm

We hope this information is helpful.

Best Regards,
8Themes Team

Hello @Techgaon,

We are pleased to inform you that your issues have been resolved. Please clear your browser cache and check back to your site.

To resolve the login view prices issue, we have purged all the cache. Please refer to the image at https://ibb.co/TYtS50S for a better reference.

We have also edited the product and reset the stock status to in stock. Please refer to the image at https://ibb.co/zScrmY2 for a better reference.

Best Regards, 8Theme’s Team

Hello, Aleksei,

Could you please check the issue by temporarily activating the default WordPress theme, such as Twenty Twenty-Three, to ensure that the issue is not related to our theme?

If the issue persists with the default WordPress theme, it will confirm that the issue is not caused by our theme, and in that case, I suggest reaching out to WooCommerce support for further assistance.

If it works fine with the default WordPress theme, it will also work fine with our theme.

Kind Regards,
8Themes Team.

Hello, Johnm,

I apologize, it appears that I am not fully understanding the issue you are experiencing. If possible, could you please provide more detailed information and possibly include screenshots to help me better understand the problem?

Best Regards,
8Themes Team.

Hello, Siv,

We understand that you are experiencing an issue with the font family of your buttons. We have determined that this issue is caused by the use of custom CSS code that overrides the options values set in the theme.

Please refer to the following screenshot for an example: https://postimg.cc/qhFdPVDT

As you can see in the screenshot, when we remove the custom CSS code, the issue is resolved. The screenshot is available here: https://postimg.cc/N28p1RHz

To resolve this issue, we recommend that you locate and remove the custom CSS code that is causing the problem. You can find this code in XStore >> Theme Settings >> Theme Custom CSS.

We apologize for any inconvenience this may have caused and we hope this solution resolves your issue.

Kind Regards,
8Themes Team.

Hello, @johnm,

Well, we are thrilled that our proposed solution helped you in solving your issue.

Feel free to write us back anytime, we are always here to help you.
Thanks for contacting us.

Have a nice day. ?
Topic Closed.

Regards 8Themes Team.

Hello, @Misan elektronik,

Most Welcome ?,

If you do not mind, can you please leave 5 stars rating for our Theme & Customer, and Technical Support by going here: http://themeforest.net/downloads It will allow us to release more updates and provide dedicated support in the future. It would encourage our work a lot. If you like our Theme and Support.

Thanks for contacting us.
Have a great day ?

Topic Closed.
Best Regards.

Hello, @Wade Yang,

I have changed the CSS a little and it solved your issue, please check back to your site now after clearing the browser cache: https://www.veed.io/view/e08c56ff-b1a2-47b4-8cba-cde05d9778b8?sharingWidget=true&panel=share

Regards 8Themes Team.

Hello, @IP,

To know how to create something similar to the top right side which has this information on this website, Simply Add/create new Static Block as per your needs and Set/Choose it from the Html widget in Header builder. I have recorded a video for you on my test site, please watch it completely and follow the steps shown in the video: https://www.veed.io/view/9f0c2690-1b45-4056-91d9-bb6ea4c99813?sharingWidget=true&panel=share

Regards 8Themes Team.

Hello, @IP,

1) Yes it is true that new demos are constantly being added. You can see All Demos here: https://xstore.8theme.com/#demos-content and Also you can check Changelog here: https://xstore.8theme.com/update-history/

2) We Suggest you, try to use this demo: https://xstore.8theme.com/elementor/demos/minimalist-outfits/ -This is the most minimalist design demo or You can use any demo which better meets your requirements.

a) Yes you can use the header of the other demos and vice versa. Headers of our demos you can find in Theme Options > Header Builder > Header templates > Ready To Go Headers https://ibb.co/PmrphrM
I would recommend you to create a staging site and test it there first.
All our demos use the Header builder now. The import of any demo version on a new site will install the header created by the builder.

b) And Yes, You may use footers of other demos and vice versa. To know how to use it, Please read and follow the instruction written in our theme documentation here: https://www.8theme.com/documentation/xstore/xstore-features/xstudio-feature-of-xstore-wordpress-theme/ and see the image for a better reference here: https://ibb.co/HPGnnpB

3. Yes you can use the XStore Studio functionality and import that section on your site on any page as per your requirements: https://ibb.co/5TNQk4H

Regards 8Themes Team.

Hello, @Ms Morbenia Morbeck,

You can not change the default page link except you have to change the page from the backend.

So instead of your page menu item, please try to use the custom link Menu Item as shown in this screenshot: https://postimg.cc/5Y4Zb3RW and change/set the link/URL and text as per your requirements.

Regards 8Themes Team.

Hello, @jacqpot,

Thanks for your contact.

Could you please share the screenshot of the issue? You may use this site to upload and share the screenshot here: https://postimages.org/

Please make sure that your server requirements must meet the latest theme and plugins minimum requirements, this is my test site requirements: https://postimg.cc/wttf9r6N you may follow the same and then try to import the demo again.

And if still face the issue then please share the fresh new WP site Admin URL and Credentials with me here as listed below, in the private content area of this topic, so that I will further check it for you on your site and help you out.

WP Admin URL:
WP Admin Username:
WP Admin Password:

Regards 8Themes Team.