Very long loading time, more than 10sec on home page and 8/9sec product page for example

This topic has 2 replies, 2 voices, and was last updated 1 years, 3 months ago ago by Tony Rodriguez

  • Avatar: Chris0483
    Chris0483
    Participant
    January 17, 2023 at 10:22

    Hello

    Can you check our staging site and tell us what is the problems because loading time is very long for each type of page…

    I imported a demo store to try (juste change color) but there is the same problem…

    Also for mega menu (check Champagne) is not show fullwidth and css are not applied…

    Best regards

    Christophe

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    January 17, 2023 at 14:34

    Hello Chris0483,

    1. Regarding the site speed, please refer to the instructions provided in our theme documentation at https://xstore.helpscoutdocs.com/article/100-how-to-speed-up-my-website and also consider using the WP Rocket plugin. You can find setup instructions for the plugin at https://xstore.helpscoutdocs.com/article/128-how-to-improve-wp-rocket-settings-with-xstore. We hope this will help improve the speed of your site.

    2. We have resolved the issue you reported. Please clear your browser cache and check your site again. We have set the width of the Mega Menu Container to 1400px, as shown in the screenshots provided at https://postimg.cc/4m81Z24d and https://postimg.cc/gxC8kfCY. You can adjust the width to your preferred value.

    Kind Regards,
    8Themes Team.

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