Le contenu de démonstration classic ne s’affiche ps correctement

This topic has 11 replies, 3 voices, and was last updated 1 year, 1 month ago ago by Rose Tyler

  • Avatar: Patrick
    Patrick
    Participant
    January 17, 2023 at 11:22

    Bonjour j’ai installer le theme xstore classique demo sur mon wordpress woocommerce
    mais le menu ne s’affiche pas les catégorie et le pieds de page ne sont pas visible comme sur la prewiew de demo, que faire ? j’ai tous essayer rien a faire ca ne marche pas

    Please, contact administrator
    for this information.
    10 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 17, 2023 at 11:45

    Hello, Patrick

    Thank you for using our theme and for reaching out to us.

    We suggest disabling all third-party plugins (including cache plugins) that are not included with XStore (https://xstore.helpscoutdocs.com/article/36-included-plugins), clearing the cache of your browser, and then checking again.

    The issue you are experiencing is likely caused by additional plugins and cache. For example, the Elementor Header & Footer Builder plugin may be overriding our settings.

    Kind Regards,
    8theme team

    Avatar: Patrick
    Patrick
    Participant
    January 17, 2023 at 12:52

    Bonjour J’ait fat ce que vous avez demandez mais rien a changer
    Patrick

    Please contact administrator
    for this information.
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    January 17, 2023 at 14:36

    Hello, Patrick,

    I attempted to access your website, but it appears to be currently unavailable and is displaying the error message as shown in the provided screenshot. It is recommended that you contact your hosting provider to resolve this issue. Once the issue has been resolved, please inform me and I will be happy to assist you further.

    Kind Regards,
    8Themes Team.

    Avatar: Patrick
    Patrick
    Participant
    January 17, 2023 at 15:36

    b

    Please contact administrator
    for this information.
    Avatar: Patrick
    Patrick
    Participant
    January 17, 2023 at 15:36

    bonjour le site est en ligne j’ai desactivez tous les plugins et j’ai rinstaller le theme après avois vider le cache et j’ai toujour le meme probleme sur la page d’acceuil home defaut le menu ne s’affiche pas et il n’y a pas le footer

    pouvez -vous intervenir . cela fait 4 jours que je suis sur ce probleme et je n’avance pas

    Please contact administrator
    for this information.
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    January 18, 2023 at 09:29

    Hello Patrick,

    We have conducted a thorough review of your site and have determined that the issue you are experiencing is likely related to the Elementor plugin. Additionally, it appears that you have utilized some Elementor extensions. We recommend that you contact the Elementor support team for further assistance.

    Best Regards, 8Theme’s Team

    Avatar: Patrick
    Patrick
    Participant
    January 18, 2023 at 09:41

    Bonjour , le plugin elementor est celui livré avec votre theme.
    je n’ai installer que le plugin livre avec votre theme.

    Patrick

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 18, 2023 at 10:56

    Hello, Patrick,

    We believe the issue you are experiencing is due to changes you have made to the Default Page Layout, which should be set to “Theme” https://prnt.sc/xHAYi_yrE1XQ .
    Please clear your cache and check now.

    For more information on Global Layout Settings, please visit the Elementor Help page: https://elementor.com/help/global-layout-settings/.

    Kind Regards,
    8Themes Team

    Avatar: Patrick
    Patrick
    Participant
    January 19, 2023 at 12:47

    bonjour,
    j’ai réussi a installer votre thème mais vraiment ce ne fonctionne pas bien.
    le slider est toujours tronqué, le them à classique ne fonctionne pas pour faire des modifications je dois attendre les lettre du clavier s’inscrive très lentement.
    sur tout le theme classic defaut 02 que je veux utiliser ne fonction pas . les autre un peu mieux.
    je vais demander le remboursement.

    je suis constamment obliger de rafraîchir la page pour que le slider s’affiche correctement et parfois ca ne fonctionne même pas

    voir le site

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 19, 2023 at 14:58

    Hello, Patrick

    We are here to help you.
    If you are not satisfied using our theme you can submit refund request here – https://themeforest.net/refund_requests/new

    Kind Regards,
    8theme team

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