Forum Replies Created

Viewing 30 posts - 11,491 through 11,520 (of 13,134 total)
  • Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 22, 2022 at 08:47

    Hello, @oscardc,

    You’re Most Welcome!!
    Thanks for contacting us.

    Have a nice day. 🙂

    Topic Closed.
    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 22, 2022 at 08:12

    Hello, @Dionizio Find,

    You can check all the possible styles of our theme provided here: https://postimg.cc/w7VqDtq0 https://preview.themeforest.net/item/xstore-responsive-woocommerce-theme/full_screen_preview/15780546?_ga=2.197652847.1310230770.1671690546-377466552.1645421620 other than those you can try with some Custom CSS or Code.

    You will find all the Options under Xstore >> Theme Settings >> WooCommerce.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 22, 2022 at 08:03

    Hello, @eternity,

    In order to solve your issue simply navigate to Dashboard > Appearance > Menus > Main menu > Edit menu > 8Theme Shop page options > Menu options.The icon you can change or delete here – https://ibb.co/GWVzsC7 and https://prnt.sc/4ktsmSonk6PP

    If you want to use XStore icons, please check this page: https://xstore.8theme.com/xstore-icons/

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 22, 2022 at 07:54

    Hello, @33swift,

    Please try with the below-given CSS code, Please copy and paste the below-given CSS code to XStore >> Theme Settings >> Theme Custom CSS >> Global CSS and check back to your site after removing the browser cache.

    body>.et-loader {
    background-color: #000 !important;
    }

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 22, 2022 at 07:35

    Hello, @Shehzad Ghazi,

    I have just checked your site now and the theme is already at the very latest version: https://postimg.cc/WFdGRL3J and the plugin too.

    This problem could be caused by a few reasons:

    1) You are trying to update the theme on the different domains that the theme was activated (for example you activated the theme on localhost and moved it to the live domain). Then you just need to go to Xstore > Dashboard > deactivate theme and activate it using your purchase code again OR sometimes, you are on the same domain but because of your server’s dynamic IPs, the IP changes every time when there will be the update of the theme so that causes the issue too.

    2) There is not enough space on your server and the archive that was downloaded for the update is broken. Make sure that you have no less than 50MB of free space on your hosting.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 22, 2022 at 07:19

    Hello, @Dionizio Find,

    1. Product Categories and Filter By Price are the Custom Text title of the Widgets, and you can change it from Appearance >> Widgets >> Shop Sidebar as per your requirements: https://postimg.cc/ykFT6j8k

    2. For that Show: you can change/translate it into the theme language files using the Loco translate plugin: https://postimg.cc/KRkzhcxN https://postimg.cc/FYbhh7qj

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 22, 2022 at 07:18

    Hello, @Dionizio Find,

    Sorry for the inconvenience, Simply navigate to the Dashboard >> XSTORE >> Theme Settings >> WooCommerce >> Cart/Checkout Layout >> from there you can disable the default footer as well. See the image for a better reference: https://postimg.cc/sQnQnBmP

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 22, 2022 at 06:49

    Hello, @Zianya,

    Please try to disable all the third-party plugins (including cache plugins), that does not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.

    And if the issue will still persist then please remain all the third-party plugins deactivated on your site and provide me the login access to your site in the below-listed format in the private content area and allow permission to debug your site which includes deactivating all the third-party plugins and on-site Customization as well so that I will check and assist you accordingly.

    WP Admin URL:
    WP Admin Username:
    WP Admin Password:

    Note: Please take the complete backup of your site first.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 22, 2022 at 06:47

    Hello, @slw250@hotmail.com,

    I have checked your site and found no issue it is working just fine as you can see in the image of your site: https://postimg.cc/xXP8dJmv you have a cache issue nothing else. Please try to check back to your site after clearing the browser cache.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 22, 2022 at 06:46

    Hello, @loiscapirosi,

    In order to solve your issue simply go to the Dashboard >> XSTORE >> Theme Settings >> WooCommerce >> Shop >> Product Style and then uncheck the “Product Categories” from there then save settings and check back to your site after clearing the browser cache. See the image: https://postimg.cc/MvCVBQXg

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 22, 2022 at 06:44

    Hello, @sicula83,

    1,2,3- You are using a very old version of the theme “8.3.4” see the image: https://postimg.cc/CdZg2BLv the latest version of the theme is “8.3.9” in order to solve your issues please first update the theme to the latest version. Here is an article to know how to update the theme: https://www.8theme.com/documentation/xstore/theme-installation/theme-update/

    4- Simply navigate to the Dashboard >> XSTORE >> Theme Settings >> Header Builder >> Cart >> From there you will be able to change/remove the text see the image: https://postimg.cc/hzs1bPNT

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 22, 2022 at 06:19

    Hello, @IP,

    Please share your site wp-admin URL and access in the private content area of this topic by following the below-given format

    WORDPRESS ADMIN URL:
    WORDPRESS ADMIN USERNAME:
    WORDPRESS ADMIN PASSWORD:

    So that I will check your issue on your site and assist you accordingly.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 22, 2022 at 06:17

    Hello, @IP,

    You can create a static block first and then add the static block in the single product page by choosing the custom HTML widget I have recorded a video for you please watch it completely: https://streamable.com/j6fj5a

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 22, 2022 at 06:14

    Hello, @TFS,

    No, it depends on the text you want to change, WooCommerce has options in it as well, but most of the time, you can translate easily via the loco translate plugin and yes you can change with the Custom CSS and Custom Code as well.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 22, 2022 at 06:08

    Hello, @TFS,

    Thanks for your understanding and for contacting us.
    Have a nice day.

    Topic Closed.
    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 22, 2022 at 06:07

    Hello, @TFS,

    Exactly, you understand it correctly.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 22, 2022 at 06:05

    Hello, @IP,

    Please go to Xstore >> Theme Settings >> WooCommerce >> Shop >> Product Style and set the “Product Title Chars Limit” as “0” https://postimg.cc/DSSf7JBY save changes and check back to your site after removing the browser cache.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 22, 2022 at 06:00

    Hello, @mariangio,

    The issue appears because you didn’t add the “Newsletter” widget in the header of your site. I have added it and your issue is resolved now. See the image: https://postimg.cc/21rN3qkx and check back to your site after clearing the browser cache.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 22, 2022 at 05:58

    Hello, @mahlv,

    1. My advice is to do not use the wordfence.

    2. You have to translate it into the Core plugin language file: https://postimg.cc/Mfqm18vg

    https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 22, 2022 at 05:47

    Hello, @IP,

    You are most welcome!!!
    Thanks for contacting us.
    Have a nice day.

    Topic Closed.
    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 22, 2022 at 05:47

    Hello, @IP,

    The thing is from the theme settings you can enable/disable the quick view and you can make the settings of the content appear in the quick view. But to change the quick view button style you can make it using custom CSS code.

    Go to the Dashboard >> XStore >> Theme Settings >> Theme Custom CSS >> Global CSS and then paste the below code at the bottom of the CSS box there.

    .product-view-default .footer-product .show-quickly{border-color:green !important; background:blue !important; color:red !important;}

    Then save settings and check back to your site after clearing the browser cache.

    Note: In the above code the word “green” is the border color, the word “blue” is the background color, and the word “red” is the text color you can change it with you want.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 22, 2022 at 05:44

    Hello, @Niddy,

    The screenshot is under the private content area now.

    If you do not mind, can you please leave 5 stars rating for our Theme & Customer, and Technical Support by going here: http://themeforest.net/downloads It will allow us to release more updates and provide dedicated support in the future. It would encourage our work a lot. If you like our Theme and Support.

    Thanks for contacting us.
    Have a great day 🙂

    Topic Closed.
    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 22, 2022 at 05:42

    Hello, @IP,

    Actually, This section is created from the blocks navigate to the Dashboard >> Static Blocks and you will find this section there. Now, to set the section on the product page navigate to the Dashboard >> XSTORE >> Theme Settings >> WooCommerce >> Single Product Builder >> There you will find that block added in the custom HTML widget here is an example for a better reference: https://postimg.cc/k2rmx1nq

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 22, 2022 at 05:41

    Hello, @IP,

    Actually, from the theme settings, you can only enable/disable the sticky add to cart bar nothing else see the image: https://postimg.cc/SY0BWjhV changes require customization.

    Second, regarding to the font, you can make it with the custom CSS code.
    Simply go to the Dashboard >> XStore >> Theme OPtions >> Theme Custom CSS >> Global and then paste the below code at the bottom of the CSS box there.

    .etheme-sticky-cart .quantity~.single_add_to_cart_button{text-transform:none !important;}

    Then save settings and check back to your site after clearing the browser cache.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 22, 2022 at 05:39

    Hello, @ziga32,

    Please try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.

    And if the issue will still persist then please remain all the third-party plugins deactivated on your site and provide me the login access to your site in the below-listed format in the private content area and allow permission to debug your site which includes deactivating all the third-party plugins and on-site Customization as well so that I will check and assist you accordingly.

    WP Admin URL:
    WP Admin Username:
    WP Admin Password:

    Note: Please take the complete backup of your site first.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 21, 2022 at 09:14

    Hello, @Anas,

    Ok. Sure. Take your time, and let us know the result.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 21, 2022 at 08:44

    Hello, @rickert,

    Please try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.

    And if the issue will still persists then please remain all the third-party plugins deactivated on your site and provide me the permission to debug your site which includes deactivating all the third-party plugins and on-site Customization as well so that I will check and assist you accordingly.

    Note: Please take the complete backup of your site first.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 21, 2022 at 08:27

    Hello, @oscardc,

    Then Please share your site WP Admin URL and Credentials with me here in the private content area of this topic, so that I will further check it for you on your site.

    WP Admin URL:
    WP Admin Username:
    WP Admin Password:

    OR

    You can try with the below-given CSS code as well.

    .single-product .breadcrumb.breadcrumbs.woo-breadcrumbs {
        display: none !important;
    }

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 21, 2022 at 08:11

    Hello, @filmguerilla,

    I’m not sure, about that. Because I don’t have your site access so that is why I provide you with a solution with the CSS code and as you said that it worked. So there’s no need to worry about it.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 21, 2022 at 08:04

    Hello, @IP,

    First, You have to enable the brand feature for the single product page. To do this navigate to the Dashboard >> XSTORE >> Theme Settings >> WooCommerce >> Shop Elements>> Brands >> See the image: https://postimg.cc/Hjj9RFD1 then make sure that you have added the brands with images from the Dashboard >> Products >> Brands.

    Regards 8Themes Team.

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    Viewing 11,520 results - 11,491 through 11,520 (of 13,134 total)
Viewing 30 posts - 11,491 through 11,520 (of 13,134 total)
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