Hello, @andrewhawk,

If you choose the “OR” condition then you will be allowed to search multiple colors from the filters see the image: https://postimg.cc/SXCBdwvZ and https://postimg.cc/pmn4VwR2 but with the “AND” condition you can only search 1 color at a time. In simple words “AND” condition only works for 1 thing and the “OR” condition works for multiple things. This is how it works and you cannot change it without customization.

Regards 8Themes Team.

Hello, @Henrik Kriiger,

To change the text simply navigate to the Dashboard >> XSTORE >> Theme Settings >> Header Builder >> Cart >> from there you can edit/change the text as per your need see the image: https://postimg.cc/LYvssY2F for better reference.

Regards 8Themes Team.

Hello, @TFS,

On the home page, the section is set from the Elementor you can see it here: https://postimg.cc/ykDp8mns simply edit/remove it as per your need.

Further, you can simply set the block status to draft in order to not show it on the site. See the image: https://postimg.cc/kDM9gpk8

Regards 8Themes Team.

Hello, @LomP,

Alright, Could you please share the page URL having those products appear in the private content area of this topic so that I will check and let you know with the CSS code in order to solve your issue?

OR

Please check our demos here: https://preview.themeforest.net/item/xstore-responsive-woocommerce-theme/full_screen_preview/15780546?_ga=2.63385455.1124064874.1672292449-377466552.1645421620 and share the one page which has the same section so that I will check accordingly and help you out.

Regards 8Themes Team.

Hello, @IP,

You have to edit the page and then edit the particular element and change the style of the products as per your requirements: https://postimg.cc/hhBFDTbh https://postimg.cc/7bVRqcZQ

Regards 8Themes Team.

Hello, @Henrik Kriiger,

Translation files include only strings that were used in PHP files and can’t be edited from the Theme Options or backend. Search placeholder text of the header builder element is custom text and it can be changed via Theme Options > Header builder > Search, it’s not included to translation files because it’s not hardcoded. If you create multilanguage site using WPML for example then all the strings from the admin module could be added to the translation using WPML settings http://prntscr.com/qxsbgb to translate them to other languages.

1) Go to Theme Options > Header builder > edit search and translate the search placeholder text to your language.
2) After that you need to translate these admin strings to other languages of your site. To do this go to WPML > String translator > scroll down and click translate admin strings > check the strings you need to translate and add them to string translator.
3) Go back to string translator and translate strings to other languages.

Regards 8Themes Team.

Hello, @Ismael,

I have tested the same functionality on my test site and it is working perfectly fine for me, so I have to check it on your site.

First of all, Please try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/, clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.

And if the issue will still persist then please remain all the third-party plugins deactivated on your site and allow permission to debug your site which includes deactivating all the third-party plugins and on-site Customization as well so that I will check and assist you accordingly.

Note: Please take the complete backup of your site first.

And Your site status is locked for me, I tried to login into proxy as well but the same thing happened. See the image: https://ibb.co/tbt4dXL

I am accessing your site from Pakistan. Please whitelist Pakistan so that I will be able to check your issue on your site.

Regards 8Themes Team.

Hello, @Resin,

Ok, I see, but if that plugin is creating the issue on your site, then it’s better not to use it and look for any other plugin.

OR try to reach out to the plugin Author for help on this.

Thanks for your understanding.

Regards 8Themes Team.

Hello, @levacare,

Actually, The order emails are managed by the WooCommerce plugin our theme does not have any influence on it. For this, you have to check the WooCommerce plugin support forums/FAQs for further assistance. I hope you understand.

OR you can try with any third party plugin which better meets your requirements but at your own risk.

Regards 8Themes Team.

Hello, @LomP,

Please share your site wp-admin URL and access in the private content area of this topic by following the below-given format

WORDPRESS ADMIN URL:
WORDPRESS ADMIN USERNAME:
WORDPRESS ADMIN PASSWORD:

So that I will check your issue on your site.

Note: Please take a complete backup of your site first and allow us to debug your site and change/remove the plugins to solve your issues.

Regards 8Themes Team.

Regards 8Themes Team.

Hello, @Siva,

Our theme searches by title, description, SKU, posts, and pages. It does not search by tags, brands, or categories. https://www.8theme.com/topic/include-brands-in-search-results/

You can post your request here – https://www.8theme.com/taskboard/ , so our dev team read it. If it takes votes from other customers, our dev team will try to add it in one of the next updates.

Regards 8Themes Team.

Hello, @Resin,

I have checked your site in editor mode and in live mode both appear the same to me there is no appearance issue as you described. I have recorded a video for you. Here is the video link: https://streamable.com/5gou25 please first watch the video completely and then check back to your site after clearing the browser cache. For the shop page, I have disabled these two plugins “Redis Object Cache” and “Themify – WooCommerce Product Filter” and your issue is resolved. https://postimg.cc/t1Wvh3k3 and https://postimg.cc/rKHf3nYG

Regards 8Themes Team.

Regards 8Themes Team.

Hello, @mariangio,

I’m not sure about it. Because if a thing is working fine while I am not logged in then it has to work fine when I logged in too. This kind of unexpected issue appears because of cache nothing else. As I already showed you that it works fine for me and you are agreed on it too.

Further, if you share your site access with us in the private content area I will again check it for you by login in to the site. I hope you understand.

Regards 8Themes Team.

Hello, @Steven Tay,

Ok, Sure. Take your time.

Regards 8Themes Team.

Hello, @levacare,

Upload your favicon in Theme Options > Site Identify https://prnt.sc/26931qk

Please read our theme documentation as well here: https://www.8theme.com/documentation/xstore/troubleshooting/how-to-add-custom-favicon/

Regards 8Themes Team.