Hello, @PR,

Thank you for using our theme and for contacting us.

To add tab features with drop-down information, you may use the Accordion or Toggle element in Elementor to create as per your requirements.

We have recorded a video on our test site to demonstrate how to add tab features with drop-down information on a single product page. Please watch the video in its entirety and follow the steps shown.
https://www.veed.io/view/5713f640-89b2-4da9-997c-f2b1c71493ce?sharingWidget=true&panel=share

We hope this helps.

Best Regards,
8Theme’s Team.

Hello, @Ms Morbenia Morbeck,

1. In order to modify the color of the product price on the single product page, please go to XStore >> Theme Options >>> Single Product Builder >> Price and adjust the color as desired. For reference, please see the screenshot below: https://postimg.cc/K3yC07Jf

2. We have conducted an analysis of your website and have determined that you are using multiple language plugins, which may be causing conflicts. We suggest that you use a single language plugin to resolve this issue.

If you wish to use your website in a single language, we recommend using the Loco Translate plugin.

If you wish to use your website in multiple languages, we recommend using the WPML plugin.

We hope this information is helpful.

Best Regards,
8Theme’s Team

Hello, @nothingandco,

Thank you for choosing XStore as your WooCommerce WordPress theme.

To remove the number of stocks from the Search Products, please copy and paste the following CSS code to XStore >> Theme Options >> Theme Custom CSS >> Global CSS and then clear your browser cache:

.autocomplete-suggestion .ajax-item-info>.stock {
    display: none !important;
}

Best Regards,
8Theme’s Team.

Hello,@Ani,

Thank you for your response.

1. In order to change the color of the “back to top” button, We kindly ask that you copy and paste the following CSS code into Xstore >> Theme Options >> Theme Custom CSS >> Global CSS and then clear your browser cache.

.back-top {
    color: #E50C0C !important;
}
.back-top svg path {
    stroke: #0B9B31 !important;
}

The result should look like this: https://imgur.com/CaLHp89

Note you may change the color code as per your requirements.

2. We kindly ask that you please read and follow the instructions regarding the Newsletter popup in our theme documentation, which can be found here. https://www.8theme.com/documentation/docs/xstore-newsletter-popup/

3. We have edited the footer static block using Elementor, adding an inner section and then a static block element. You may select the specific block and update it as per your requirement.

Please refer to the image provided at the following link for further reference: https://imgur.com/TDrxONP & https://imgur.com/l479JJk

We hope this will resolve your issue.

4. We have resolved your issue. Please clear your mobile browser cache and revisit your site. Additionally, we have added the necessary CSS code under XStore > Theme options > Theme Custom CSS > Global CSS.

@media (max-width: 767px){
.mobile-header-wrapper .header-bottom .et_column {
   padding-right: 0px !important;
    padding-left: 0px !important;
}
}

Please refer to the image provided at the following link for further reference: https://imgur.com/XBJHcTZ

Best regards,
8Theme’s Team.

Hello @atahan,

Thank you for reaching out to us and for using XStore.

In order to address your issue, please make sure that you have the latest version of the WordPress and XStore theme and core plugin installed on your site (https://xstore.8theme.com/update-history/).

For more information, please refer to our theme documentation (https://www.8theme.com/documentation/xstore/theme-installation/theme-update/).

Once this is done, please check your site again. We hope this will resolve your issue.

Best Regards,
8Theme’s Team

Hello, @Isotto,

If you’re experiencing issues with your WordPress e-commerce website not detecting the presence of cache, and changes are not being reflected for users, it could be related to caching plugins or server-side caching. Here are a few steps you can take to address this issue:

1. Clear your WordPress cache: Start by clearing the cache within your WordPress dashboard. Some popular caching plugins include WP Rocket. Look for the cache management options within your chosen caching plugin and clear the cache.

2. Disable caching plugins: Temporarily disable any caching plugins you have installed and check if the problem persists. This will help determine if the issue is related to the caching plugin itself.

3. Check server-side caching: In some cases, your hosting provider may have server-side caching enabled. Reach out to your hosting support and ask them to disable any server-side caching for your website. This will ensure that your changes are immediately visible to users.

4. Implement cache-busting techniques: To automatically clear the cache for your users, you can implement cache-busting techniques. This involves appending version numbers or query strings to your CSS and JavaScript files, forcing the browser to fetch the updated files instead of using cached versions. This can be done using plugins like “Asset CleanUp” or by modifying your theme’s code.

5. Test in incognito mode or different browsers: When testing changes on your website, use incognito mode or different browsers to ensure you’re not viewing cached versions of your site. This will help verify if the changes are indeed being applied correctly.

Remember to always take a backup of your website and database before making any significant changes to plugins, themes, or server settings. This ensures that you can restore your site in case something goes wrong.

Best Regards,
8Theme’s Team

Hello, @Kalmika,

Great news! I’m glad to hear that you found the solution and regenerated the “Product lookup tables.” Well done! If you have any further questions or need assistance in the future, feel free to reach out. Keep up the good work!

Have a nice day.

Best regards,
8Theme’s Team.

Hello, @Alvaro,

Great to hear that you found a solution! It’s always helpful to explore different options. If you have any other questions or need further assistance, feel free to ask.

Have a nice day.

Best regards,
8Theme’s Team.

Hello, @Namaste,

Thank you for using our theme and for contacting us.

We have conducted a review of your website and have not identified any issues. It is likely a caching issue on your end. We suggest that you clear all caches and check back. The URL of the product is displaying the correct product description, as seen in the attached image in the private content area.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best regards,
8Theme’s Team.

Hello, @Kamlesh,

1. To add different images for the header part (behind the breadcrumb) for different pages, please navigate to XStore > Theme Options > Breadcrumbs > Special Breadcrumb On The Cart, Checkout, And Order Pages > Turn OFF and Publish it.

After that, go to the WordPress dashboard > Pages > All Pages > Edit the specific page > Add Featured Image > Update it.

For further reference, please refer to the images provided at the following link: https://imgur.com/I8Zuj5A, https://imgur.com/HZizxiN, https://imgur.com/Apg0ZlI.

2. If you would like to change the search icon color in the mobile header, please copy and paste the following CSS code to Xstore >> Theme Options >> Theme Custom CSS >> Mobile CSS and then clear the browser cache to view the changes.

.mobile-header-wrapper .et_b_header-search.et_element-top-level > span svg {
fill: #fff !important;
}

Thank you for your cooperation.

Best regards,
8Theme’s Team.

Hello @mch,

Please check the private content area.

Best Regards,
8Theme’s Team

Hello, @hans,

Thank you for using our theme and for contacting us.

There are 2 ways, you can set https://prnt.sc/2DZvuplWMv6A in Theme Options > WooCommerce > Shop elements > Quick view OR disable More Details Link https://prnt.sc/ck6O_XM-_oMQ

It is because the description contains tags, and when a part of the excerpt is taken to show in Quick View, some unclosed tags cause the problem.

If the issue still persists then please share your site WP-ADMIN Login details in the below-listed format in the private content area of this topic, on which you are facing the issue so that we’ll check and assist you accordingly.

WP Admin URL:
WP Admin Username:
WP Admin Password:

We kindly recommend that you take a complete backup of your site before proceeding.

Best Regards,
8Theme Team.

Hello, @mch,

Please check the private content area.

Best Regards,
8Theme’s Team

Hello, @mch,

Please check the private content area.

Best Regards,
8Theme’s Team

Hello, @anand,

We regret to inform you that it is not possible to achieve your desired outcome with the current version of the theme. Item support does not include services to modify or extend the item beyond the original features, style, and functionality described on the item page.

If you would like to pursue paid customization services, we recommend submitting a customization request to the Codeable team via their website: https://www.codeable.io/?ref=qGTdX

Alternatively, you can post your request on our Taskboard at https://www.8theme.com/taskboard/. If it receives enough votes from other customers, our development team will consider adding it to one of the upcoming updates.

OR

You can use any third-party plugin for it, which better meets your requirements but at your own risk.

Best Regards,
8Theme’s Team