Product Description not visible – elementor

This topic has 2 replies, 2 voices, and was last updated 9 months, 2 weeks ago ago by Tony Rodriguez

  • Avatar: Namaste
    Namaste
    Participant
    July 17, 2023 at 16:52

    Hi,

    This is an issue which we exeprienced before but now it is isolated. Product description is not showing up – just short text. It is not all of the products just this. When we edit the product it is there, just not showing up.

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    July 18, 2023 at 05:11

    Hello, @Namaste,

    Thank you for using our theme and for contacting us.

    We have conducted a review of your website and have not identified any issues. It is likely a caching issue on your end. We suggest that you clear all caches and check back. The URL of the product is displaying the correct product description, as seen in the attached image in the private content area.

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Best regards,
    8Theme’s Team.

    Please contact administrator
    for this information.
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