Hello, @gunjan gulati,

1) We have conducted a thorough review of your website and found no issues. We have also tested the product search function and clicked on a product only once to display the product page.

For your reference, we have recorded a video demonstrating this process. We kindly request you to watch it in its entirety.
https://streamable.com/sipm5e

2) In order to address your concern, we have prepared a video tutorial on our test site for your convenience. We kindly request you to view the entire video and adhere to the steps demonstrated therein.

Please find the video at the following link: https://streamable.com/p7kyry

We trust that this will effectively resolve your issue.

3) These buttons on our demos are just examples of how real languages and currency switches can be displayed, they do not work, by default.

For the Currency Switcher, you will need to install and configure the WOOCS plugin.

Please refer to the article links below for instructions on how to set up these plugins with our theme:
https://www.8theme.com/documentation/docs/xstore-currency-switcher/
https://www.8theme.com/documentation/xstore/theme-translation/translation-with-wpml/

If you have any further questions or concerns, please do not hesitate to contact us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team.

Hello, @Vladimir7809,

We are delighted to hear that everything is working perfectly for you! Your satisfaction is our top priority, and it’s wonderful to know that we’ve met your expectations.

If you ever have any more questions or need further assistance in the future, please don’t hesitate to reach out to us. We’re here to help.

Have a Nice Day!

This topic is now closed.

Kind Regards,
8Themes Team.

Hello, @be Marketing,

Thank you so much for purchasing our theme and contacting our support center.

Should you desire to eliminate the breadcrumbs background image, kindly follow the steps below:

1. Go to XStore.
2. Select Theme Options.
3. Proceed to Breadcrumbs.
4. Click on Background Image.
5. Choose the option to Remove it.
6. Finally, click on Publish to save the changes.

Please refer to the attached image for a visual guide.
https://imgur.com/nczq2df

We trust that these instructions will effectively address your concern.

Best Regards,
8Theme’s Team

Hello, @vidomarketing,

We appreciate your request for the URL of the page.

To modify the font-size of your blog title, kindly follow the steps below:

1. Navigate to Xstore > Theme Options > Theme Custom CSS > Global CSS.
2. Copy and paste the following CSS code:

.blog-post .post-heading h2 a {
    font-size: 15px !important;
}

Please note that you can adjust the ‘font-size’ value to suit your preference.

We trust that this will resolve your issue.

Best Regards,
8Theme’s Team.

Hello, @BubbaDan,

Thank you for your feedback! We are delighted to hear that you found the initial CSS solution to be the best fit for your needs.

If you have any more questions or require further assistance in the future, please don’t hesitate to reach out. we are here to help!

Have a Nice Day!

This topic is now closed.

Best Regards,
8Theme’s Team.

Hello, @gunjan gulati,

We regret to inform you that the WP-Admin login details you have provided are not valid or functional. We kindly request you verify these details on your end and provide us with the correct and operational admin login information.

1) We are pleased to hear that you have successfully achieved your desired result by resetting the header.

2) Kindly proceed to Xstore, then select Theme Options, followed by Header Builder. Once there, please remove the button widget from the bottom header. Subsequently, relocate the account widget to the position previously occupied by the button widget in the bottom header. For your reference, please consult the following screenshot: https://postimg.cc/YvHbQQKZ

Additionally, we recommend viewing this detailed video guide for further assistance:
Kindly proceed to Xstore, then select Theme Options, followed by Header Builder. Once there, please remove the button widget from the bottom header. Subsequently, relocate the account widget to the position previously occupied by the button widget in the bottom header. For your reference, please consult the following screenshot: https://postimg.cc/YvHbQQKZ

Additionally, we recommend viewing this detailed video guide for further assistance: https://youtu.be/RbdKjQrFnO4?si=ylPkkFlJCtsXz-k8

3) We would appreciate it if you could provide us with more specific details regarding where you would like to place the picture of the categories. For a more comprehensive understanding, could you kindly provide a complete and detailed screenshot along with a description?

4) Please record a video of the problem for a better understanding. Upload it on a filesharing service, for example – https://wetransfer.com/ , and provide us with URL.

Best Regards,
8Theme’s Team

Hello, @Zeniths Scrubs,

Thank you for your response.

In order to assist you with your inquiry, we request that you provide us with URL and temporary access to the wp-admin of your website. This will enable us to take a closer look at your settings and provide you with a more accurate and specific solution.

To do this, please follow these steps:
– Create an account via Dashboard (Users > Add new) with administrator role. Refer to the following image for guidance: http://prntscr.com/s3rc9m
– Provide us with the username and password for the newly created account via the Private Content area. Refer to the following image for guidance: http://prntscr.com/s5mao7
– Any email address can be used for the new account, it does not have to be your personal email.

Please let us know once you have completed these steps, and we will promptly review your account information and provide assistance as soon as possible.

Kind Regards,
8theme team.

Hello, @IP,

Thank you for contacting us and for using our theme and support services. We appreciate your feedback and are glad to know that you are satisfied with our product and services.

We kindly request you to consider leaving a 5-star rating for our theme and customer and technical support by visiting http://themeforest.net/downloads. Your feedback and positive review would not only help us improve our product but also encourage us to provide better support in the future. It means a lot to us and we are grateful for your support.

If you have any further queries or concerns, please feel free to contact us anytime. We are always here to assist you.

Thank you again for choosing our product and services.

This topic is now closed!

Best regards,
8Theme’s Team.

Hello, @ecommercedev,

Thank you for contacting us and for using XStore.

We understand that you wish to disable the ‘Add to Cart’ quantity input on your shop/archive pages. Please follow the steps below to achieve this:

1. Navigate to Xstore on your dashboard.
2. Select ‘Theme Option’.
3. Proceed to ‘Woocommerce’.
4. Click on ‘Shop’.
5. Choose ‘Product Design’.
6. Select ‘Product Content Elements’.
7. Check the ‘Add to Cart’ button.
8. You will then see the ‘Add To Cart With Quantity’ option.
9. Turn this option OFF.
10. Click ‘Publish’ to save your changes.

Please refer to the attached image for a visual guide on how to perform these steps. https://imgur.com/oVviME8

We trust that these instructions will effectively resolve your issue. Should you require further assistance, please do not hesitate to contact us.

Best Regards,
8Theme’s Team

Hello, @gunjan gulati,

1) We recommend executing the import on a new WordPress installation. You can accomplish this by using the WordPress Database Reset plugin, which can be found at https://wordpress.org/plugins/wordpress-database-reset/. This plugin enables you to erase all existing content and install a fresh version.

Furthermore, we encourage you to adhere to our theme documentation available at: https://www.8theme.com/documentation/xstore/theme-installation/demo-content/

Could you kindly inform us whether you plan to use WPBakery or Elementor? Also, please provide the URL of the demo you wish to import. We are prepared to assist you with the demo import based on your preference.

Additonally, Please share your site WP-ADMIN Login details in the below-listed format in the private content area so that we’ll check and import the demo on your site.

WP Admin URL:
WP Admin Username:
WP Admin Password:

2. We apologize for any inconvenience caused. However, your request is somewhat unclear to us. Are you seeking to remove the middle header and subsequently set the Login/Logout link to the third header?

We kindly request you to provide a more detailed explanation, preferably accompanied by screenshots, to enable us to better understand your needs and assist you accordingly.

Best Regards,
8Theme’s Team.

Hello, @razr1911,

Thank you so much for purchasing our theme and contacting our support center.

The plugins included with our theme are external. We have purchased an Extended License for each of these plugins. They are fully functional and should run perfectly.

The latest plugin versions are always available. You can find them in the theme folder, and you can get them directly from us. Simply login to your account on our site ( http://www.8theme.com/my-account/), go to the https://www.8theme.com/downloads/ page, enter your purchase code, and you’ll be granted access to the appropriate archives. Registration of these plugins is not necessary. They will function perfectly without any need for activation.

The plugin activation option was added only for those who need to get automatic updates and support directly from plugin developers. If you need this option, you will first need to purchase and register the plugin.

We trust that you will find this information beneficial.

Best Regards,
8Theme Team.

Hello, @ahmed kamal,

Thank you for contacting us and for using XStore.

We are pleased to inform you that we have successfully tested the live copy-paste feature on our test site using the Microsoft Edge browser. The feature is functioning as expected without any issues.

For your convenience, we have recorded a video demonstrating the process. We kindly request you to watch the video in its entirety for your reference.

https://www.veed.io/view/a06087ea-e901-4b6d-93bb-7b7fbee7dc36?sharingWidget=true&panel=share

We recommend using the Microsoft Edge browser to access this feature and kindly request you to check again.

We trust this information will be of assistance to you.

Best Regards,
8Theme’s Team

Hello, @GTP,

We regret to inform you that it is not possible to achieve your desired outcome with the current version of the theme. Item support does not include services to modify or extend the item beyond the original features, style, and functionality described on the item page.

If you would like to pursue paid customization services, we recommend submitting a customization request to the Codeable team via their website: https://www.codeable.io/?ref=qGTdX

Alternatively, you can post your request on our Taskboard at https://www.8theme.com/taskboard/. If it receives enough votes from other customers, our development team will consider adding it in one of the upcoming updates.

Best Regards,
8Theme’s Team

Hello, @IP,

Thank you for reaching out to us.

To change the color of the sale price (crossed price) on the single product page, please follow the instructions below:

1. Copy the following CSS code:

.single-product .et_product-block > .price del span.woocommerce-Price-amount.amount bdi {
    color: orange !important;
}
.single-product .et_product-block > .price del {
    text-decoration-color: #149524 !important;
}

2. Navigate to Xstore >> Theme Options >> Theme Custom CSS >> Global CSS on your website’s backend.

3. Paste the copied CSS code into the Global CSS section.

4. Replace the word ‘orange’ and color code ‘#149524’ in the code with your desired color.

After implementing these changes, your sale price color should be updated according to your preference.

Please do not hesitate to contact us if you have any further questions or concerns.

Best Regards,
8Theme’s Team

Hello, @antonisem,

We appreciate your recent purchase and use of our theme.

To ensure optimal usage, we kindly request that you thoroughly view and adhere to the instructions provided in the video tutorial within our theme documentation.

This can be accessed via the following link: https://www.8theme.com/documentation/xstore/video-tutotials/variation-swatches/.

The tutorial focuses on variation swatches, and we are confident that it will assist you in achieving your desired outcome.

Should you encounter any issues or have any further queries, please do not hesitate to get in touch with us.

Best Regards,
8Theme’s Team