Topic: Now i have registered and help me here.Please help me

Hello,

Thank you for contacting us and for using XStore.

We regret to inform you that your query is somewhat ambiguous at the moment. We kindly request you to provide a more detailed description of the issue, preferably with screenshots for better understanding.

Regarding the activation or deregistration of the theme, we recommend you to refer to the following link – https://xstore.helpscoutdocs.com/article/163-how-to-registerderegister-xstore-theme-livestaging-websites/

Thank you for your cooperation and we look forward to hearing from you soon.

Kind Regards,
8theme team

Hello, @gunjan gulati,

1) We recommend executing the import on a new WordPress installation. You can accomplish this by using the WordPress Database Reset plugin, which can be found at https://wordpress.org/plugins/wordpress-database-reset/. This plugin enables you to erase all existing content and install a fresh version.

Furthermore, we encourage you to adhere to our theme documentation available at: https://xstore.helpscoutdocs.com/article/34-demo-content

Could you kindly inform us whether you plan to use WPBakery or Elementor? Also, please provide the URL of the demo you wish to import. We are prepared to assist you with the demo import based on your preference.

Additonally, Please share your site WP-ADMIN Login details in the below-listed format in the private content area so that we’ll check and import the demo on your site.

WP Admin URL:
WP Admin Username:
WP Admin Password:

2. We apologize for any inconvenience caused. However, your request is somewhat unclear to us. Are you seeking to remove the middle header and subsequently set the Login/Logout link to the third header?

We kindly request you to provide a more detailed explanation, preferably accompanied by screenshots, to enable us to better understand your needs and assist you accordingly.

Best Regards,
8Theme’s Team.

Hello, @gunjan gulati,

We regret to inform you that the WP-Admin login details you have provided are not valid or functional. We kindly request you verify these details on your end and provide us with the correct and operational admin login information.

1) We are pleased to hear that you have successfully achieved your desired result by resetting the header.

2) Kindly proceed to Xstore, then select Theme Options, followed by Header Builder. Once there, please remove the button widget from the bottom header. Subsequently, relocate the account widget to the position previously occupied by the button widget in the bottom header. For your reference, please consult the following screenshot: https://postimg.cc/YvHbQQKZ

Additionally, we recommend viewing this detailed video guide for further assistance:
Kindly proceed to Xstore, then select Theme Options, followed by Header Builder. Once there, please remove the button widget from the bottom header. Subsequently, relocate the account widget to the position previously occupied by the button widget in the bottom header. For your reference, please consult the following screenshot: https://postimg.cc/YvHbQQKZ

Additionally, we recommend viewing this detailed video guide for further assistance: https://youtu.be/RbdKjQrFnO4?si=ylPkkFlJCtsXz-k8

3) We would appreciate it if you could provide us with more specific details regarding where you would like to place the picture of the categories. For a more comprehensive understanding, could you kindly provide a complete and detailed screenshot along with a description?

4) Please record a video of the problem for a better understanding. Upload it on a filesharing service, for example – https://wetransfer.com/ , and provide us with URL.

Best Regards,
8Theme’s Team

Hello, @gunjan gulati,

1) We have conducted a thorough review of your website and found no issues. We have also tested the product search function and clicked on a product only once to display the product page.

For your reference, we have recorded a video demonstrating this process. We kindly request you to watch it in its entirety.
https://streamable.com/sipm5e

2) In order to address your concern, we have prepared a video tutorial on our test site for your convenience. We kindly request you to view the entire video and adhere to the steps demonstrated therein.

Please find the video at the following link: https://streamable.com/p7kyry

We trust that this will effectively resolve your issue.

3) These buttons on our demos are just examples of how real languages and currency switches can be displayed, they do not work, by default.

For the Currency Switcher, you will need to install and configure the WOOCS plugin.

Please refer to the article links below for instructions on how to set up these plugins with our theme:
https://xstore.helpscoutdocs.com/article/141-xstore-currency-switcher
https://xstore.helpscoutdocs.com/article/31-translation-with-wpml

If you have any further questions or concerns, please do not hesitate to contact us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team.

Hello, @gunjan gulati,

We regret to inform you that the administrative login details you have provided are invalid or not functioning properly. As a result, we are unable to access the backend of your website. We kindly request you to check the private content area for further information.

1) Could you kindly provide a detailed description of the issue you are facing and specify exactly what you require? And, Please record a video of the problem for a better understanding. Upload it on a filesharing service, for example – https://wetransfer.com/ , and provide us with URL.

Also, Provide valid/working temporary wp-admin access, so we can check your settings.

To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.

2) Do you mean this: https://imgur.com/JC66wbI

If you are interested in removing this block, kindly proceed to XStore > Theme Options > WooCommerce > Single Product Builder > Delete Custom HTML Block in Section and then click on ‘Publish’.

Please refer to the attached image for further clarification. https://imgur.com/goN3oh1

3) To add or remove widgets in the main header, kindly follow these steps: Navigate to XStore > Theme Options > Header builder > Main Menu. You can then make the necessary adjustments as per your requirement and click on ‘Publish’ to save the changes.

For your convenience, we have provided a screenshot here for your reference.
https://imgur.com/KRGpBOO

We trust that this solution will effectively address your concern.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
Team 8Theme.

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Hello, @gunjan gulati,

You are right i am taking about point 2 and point 3
phone number , email and even the right side picture .

Need to remove the header orange in all pages .So please help me
https://prnt.sc/FksXzbxJFE91

We are pleased to inform you that the issue you reported has been successfully resolved. We kindly request you revisit your site after clearing your browser cache.

For your convenience, we have created a comprehensive video guide detailing the resolution process. We encourage you to watch it in its entirety for future reference. This video can be found in the Private Content area.

Best Regards,
8Theme’s Team.

Content is visible for topic creator and
support staff only.