Hello, @caochen223,

Thank you for using our theme and for contacting us.

We regret to inform you that your recent request was somewhat unclear to us.

To better assist you, we kindly request that you provide a screenshot of the issue, specifically indicating where you wish to modify the content of your home page or blog page.

Additionally, please provide the URL of the page you wish to modify. This will enable us to review the issue and provide you with the most accurate assistance.

You may upload the screenshots on https://imgbb.com/ and paste the links here.

We appreciate your cooperation and look forward to resolving your issue promptly.

Best Regards,
8Theme’s Team.

Hello, @Jennifer,

We would be grateful if you could kindly leave a 5-star rating for our theme and customer and technical support on ThemeForest at http://themeforest.net/downloads. Doing so would help us to provide more updates and dedicated support in the future. Your support would be greatly appreciated.

Thank you for your time. We hope you have a wonderful day.

Please note that for any new issues, you should create a new ticket on the support forum.

This topic is now closed.

Warm regards,
8Theme’s Team

Hello, @Smartstart,

kindly proceed to XStore > Theme Options > Mobile Panel > Edit Section. Here, you can input your custom text or translated text as per your specific needs and then publish it.

Please refer to the attached image for further clarification.
https://imgur.com/jOQzcAj

Best Regards,
Team 8Theme.

Hello, @SaadSohailK,

Thank you for choosing XStore as your WooCommerce WordPress theme.

We are pleased to inform you that your issue has been resolved. We kindly request you to revisit your site after clearing your browser cache.

We have implemented a solution by selecting ‘Design’ as the ‘Mega Menu’ in the ‘Shop’ menu, which can be found under ‘Appearance > Menus’. This action has successfully addressed your concern.

We are pleased to inform you that we have prepared a video for your reference. We kindly request you to watch it in its entirety under private content area for a comprehensive understanding.

Best Regards,
Team 8Theme.

Hello, @Ryan,

1)In your video you’ll notice that when you hover across it appears white/blank

The issue you are experiencing may be due to the active cache on your website. We kindly suggest that you temporarily disable the cache plugin and the optimizing plugin on your site, then check to see if the problem persists.

We trust that this will resolve the issue at hand.

2)Also how can we show the icon labels for wishlist, sign in and compare in the menu? Thanks.

Could you kindly provide a screenshot of the specific issue where you wish to display the icon labels or title text for the wishlist, sign in, and compare features? This will enable us to better understand your needs and assist you accordingly.

You may upload the screenshots on https://imgbb.com/ and paste the links here.

Best Regards,
Team 8Theme

Hello, @Seema,

In order to assist you with your inquiry, we request that you provide us with URL and temporary access to the wp-admin of your website. This will enable us to take a closer look at your settings and provide you with a more accurate and specific solution.

To do this, please follow these steps:
– Create an account via Dashboard (Users > Add new) with administrator role. Refer to the following image for guidance: http://prntscr.com/s3rc9m
– Provide us with the username and password for the newly created account via the Private Content area. Refer to the following image for guidance: http://prntscr.com/s5mao7
– Any email address can be used for the new account, it does not have to be your personal email.

Please let us know once you have completed these steps, and we will promptly review your account information and provide assistance as soon as possible.

Kind Regards,
8theme team

Hello, @caochen223,

Thank you for your response.

We have prepared a video for your convenience. We kindly request you to watch it in its entirety and follow the steps demonstrated therein.

https://www.veed.io/view/2428a3eb-fcf6-4631-9697-375e563a2f02?sharingWidget=true&panel=share

We trust that this will effectively resolve your issue.

Best Regards,
8Theme’s Team

Hello, @caochen223,

Thank you for contacting us and for using XStore.

We understand that you are experiencing an issue and we are here to assist you. To rectify this problem, please follow the steps below:

1. Navigate to the ‘Edit home Page with Elementor’.
2. Proceed to ‘Settings of Element’.
3. Click on ‘Advanced’.
4. Select ‘XStore ajaxify’.
5. Find ‘Lazy loading’ and turn it ‘Off’.
6. Finally, update the settings.

Please refer to the attached image for a visual guide on how to perform these steps. https://imgur.com/Zh7ZmGw

We trust that these instructions will effectively resolve your issue. Should you require further assistance, please do not hesitate to contact us.

Best Regards,
8Theme’s Team

Hello, @GTP,

Thank you for using our theme and for contacting us.

We regret to inform you that your request is somewhat unclear to us. Could you kindly elaborate on your issue, specifying what exactly you want or the desired result?

Additionally, There are several methods to animate an image or make it “move”. This can be achieved through CSS code, using a page builder like Elementor Animation, and additional customization.

Best Regards,
8Theme’s Team.

Hello, @Jennifer,

If you are interested in displaying two products on your mobile device, kindly follow these steps:

1. Open the page you wish to edit with Elementor.
2. Navigate to the ‘Edit Products’ element.
3. Proceed to ‘Content’.
4. From there, go to ‘Slider’.
5. Select ‘Mobile Portrait’.
6. Under ‘Slider Item’, select ‘2’.
7. Finally, update your changes.

Please refer to the attached image for a visual guide.
https://imgur.com/bTERLH7

We trust that this will resolve your issue.

Best Regards,
Team 8Theme

Hello, @Jennifer,

We are pleased to acknowledge your appreciation.

It is indeed gratifying to learn that the instructions provided by us have assisted you in achieving your desired outcome.

Please do not hesitate to reach out to us at any time with a new topic for each issue. We are always at your service.

Thank you for reaching out to us. We wish you a pleasant day.

Please note that this topic is now closed.

Best Regards,
8Theme’s Team

Hello, @Seema,

Thank you for choosing XStore as your WooCommerce WordPress theme.

We hope this message finds you well.

We kindly request you to review and adhere to the instructions provided in the following topic: https://www.8theme.com/topic/woocommerce-email-builder-wp-sends-system-standard-template-not-from-the-builder/

We trust that this will effectively resolve the issue you are currently facing.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team.

Hello, @lifetrekker,

Thank you for contacting us and for using XStore.

We are pleased to inform you that your issue has been resolved. We kindly request you revisit your site after clearing your browser cache.

The resolution involved editing the color attribute located under the path: wp-dashboard > Products > Attributes > Select Type as > color (circle), which has subsequently been updated.

Please refer to the attached image for your reference.
https://imgur.com/oV8EaT9

https://imgur.com/rfktxIn

Best Regards,
8Theme’s Team.

Hello, @Ritik Kumar,

2) If you are interested in displaying a banner on a selected single product page, please follow the steps below:

1. Navigate to Xstore > Theme Options > Woocommerce > Single Product builder > Multiple templates.
2. Click on ‘Create new template’.
3. Set up single product conditions.
4. In the product section, select the specific product you wish to display the banner on.
5. Create and edit as per your requirements.

For your reference, please see the image attached: https://imgur.com/fxINhNc , https://imgur.com/pgrSaqL

Afterwards, you can edit the specific multiple single product builder. Add a custom HTML block widget in the section as per your requirement and select a static block that suits your needs. Once you are satisfied with your changes, please publish it.

Please refer to the attached image for further clarification.
https://imgur.com/MO75KkA

We trust that this will effectively resolve your issue.

Best Regards,
Team 8Theme

Hello, @Ritik Kumar,

Thank you for using our theme and for contacting us.

1) If you would like to add a specific static block or banner for each category, you can add content into the Description area for the category.

You can select the position via Theme Options > WooCommerce > Shop > Shop page layout > Shop Page Banner Position, as the category description content takes the position option from there (see screenshot: https://ibb.co/ncLmbMd).

To do this, create a static block with the desired content and add it into the Description area for the category (see example screenshot: https://prnt.sc/HhirATNket-y).

We hope this helps.

Best Regards,
8Theme’s Team.