it Said : An error occurred while updating XStore: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signatureTheme version: 9.1.6
Thank you for choosing XStore as your WooCommerce WordPress theme.
The WordPress Admin Login details you provided are not functioning correctly.
Please follow the next steps:
You may try to update the theme after that and you should not face any issues.
Or do the update manually via FTP – https://xstore.helpscoutdocs.com/article/63-theme-update
Hello @Tony Rodriguez. I did all of the steps and , finally, i have update the xstore core plugin, but, its imposible to update the theme. I tried to unregister and register several times, but it doesnt work. Please, i need help. Thanks in advance
Thank you for contacting us and for using XStore.
Kindly submit a new topic related to your inquiry on our support forum.
We kindly request you to provide us with access to your wp-admin and FTP details. Please ensure to share these details in the private content area of the topic. This will enable us to assist you in updating the latest version of the theme and core plugin on your site.
To create FTP access, please contact your hosting provider for assistance.
Note: Please note that you should take a complete backup of your site before proceeding.
update xstore theme
We appreciate your patience and cooperation in providing us with the login details.
We are pleased to inform you that the issue you were experiencing has been successfully resolved. We kindly request you revisit your site after clearing your browser cache to confirm the resolution.
Furthermore, we have successfully updated the XStore theme and Core plugin on your site. This should enhance your site’s performance and user experience.
Thank you for your continued support.
Absolutely, you have the autonomy to upgrade both the theme and the required plugins on your own in the future. To ensure a smooth and hassle-free update process, please take a moment to review and follow the instructions outlined in our theme documentation, accessible via the following link: https://xstore.helpscoutdocs.com/article/63-theme-update
Should you encounter any challenges or have any questions during the update process, please don’t hesitate to reach out to our support team.
We’re here to assist you every step of the way. Thank you for choosing our theme, and we appreciate your trust in our products.
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