Hello, @HUSSTLE,

Thank you for your response.

1) We appreciate your positive feedback on the “Select Options” feature. To standardize this across all products, you can achieve it by utilizing variable products or by incorporating attributes and variations.
When you use variable products, you have the flexibility to define different attributes and variations for each product, creating a seamless and standardized “Select Options” experience for your customers.

For a visual reference, please consult the image provided at the following link: https://imgur.com/a/ZCBRL9a

2/ Essentially, the outcome and desire is to combine the “cart” buttons into one combined selection button.”

Kindly provide detailed explanations for better understanding on our end, allowing us to conduct a more thorough investigation.

To better understand and address your concern, we kindly request that you provide a screenshot illustrating the issue at hand. This will enable us to examine the problem more closely and offer an effective resolution.

You may upload the screenshots on https://imgbb.com/ and paste the links here.

Yours sincerely,
The 8Themes Team.

Hello, @jungeun,

Thank you for choosing XStore as your WooCommerce WordPress theme.

1/ We have created a video tutorial to demonstrate how to use the Brand list on a page with WP Bakery. Please watch the video in its entirety and follow the steps shown. https://www.veed.io/view/ca330ba7-9475-4294-9804-c5f967307979?sharingWidget=true&panel=share

Please note that this Brands List widget is not available for the Elementor page builder.

We hope this will be of assistance to you.

2/ We would like to inform you that you have the option to modify the search type or style by navigating to the following path in your admin panel: XStore > Theme Options > Header Builder > Search. For your convenience, we have attached an image to serve as a visual guide. https://ibb.co/3B2MQdF

Additionally, We regret to inform you that currently, the functionality to reduce the padding of the search full-width style is not available. However, we value your input and encourage you to submit your request to our Taskboard, which can be found at https://www.8theme.com/taskboard/.

Should your suggestion garner a significant number of votes from our customer community, our development team will take it into consideration for potential inclusion in a future update.

We appreciate your understanding and are here to assist with any further inquiries you may have.

Best Regards,
The 8Theme Team

Hello, @beautyzone,

We are pleased to inform you that the concerns you previously raised have been successfully addressed. To ensure efficient service and to minimize any potential inconvenience, we kindly request that you initiate a new topic for each distinct issue on our support forum. This practice allows us to provide you with prompt and dedicated assistance.

Additionally, we have taken the necessary steps to resolve your recent issue. We encourage you to revisit your website after clearing your browser’s cache to observe the changes. The “Brands” option has been activated and can now be found within the navigation path: XStore > Theme Options > WooCommerce > Shop Elements > Brands.

For your convenience, we have attached an image to serve as a visual reference for the implemented solution. https://ibb.co/t8PFwNz and https://ibb.co/HCvG9Gs

Should you require any further assistance or have additional inquiries, please do not hesitate to reach out to us.

Best Regards,
The 8Theme Support Team

Hello, @Mike,

Thank you for contacting us and for using XStore.

To better understand and address your concern, we kindly request that you provide a screenshot illustrating the issue at hand. This will enable us to examine the problem more closely and offer an effective resolution.

You may upload the screenshots on https://imgbb.com/ and paste the links here.

Furthermore, we would be grateful if you could grant us temporary administrative access to your WordPress site. This will allow us to conduct a thorough investigation and ensure a more precise diagnosis of the situation.

We kindly recommend that you take a complete backup of your site before proceeding.

Thank you for your cooperation and understanding. We are committed to ensuring your satisfaction and look forward to resolving your issue promptly.

Yours sincerely,
The 8Themes Team.

Hello, @ssttek,

Thank you for contacting us and for using XStore.

We understand that you’re facing issues with the Revolution Sliders and the import tools for demo content. To address this:

A) For Revolution Sliders:

If the Revolution Sliders are not appearing with the import tools, please ensure that you have installed the Slider Revolution plugin. You can do this by navigating to XStore >> Plugin Installer >> and activating Slider Revolution from the bundled plugins that come with the theme. If you encounter any further difficulties, let me know.

For a visual reference, please consult the image provided at the following link:
https://imgur.com/a/rFIgfUD
https://imgur.com/a/v924hfI

B) Demo Content Import:

Regarding the demo content import issue, it’s crucial to confirm whether the Slider Revolution is included in the demo you are working on. If it is, but you haven’t installed the plugin, follow the steps mentioned above. If the problem persists, please provide provide temporary wp-admin access, we need to check the situation on your site more deeply.And please specify which demo you would like to import.To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.

Note: Kindly take a complete backup of your site first and then share your site wp-admin URL and access with us and allow us to change/remove the plugins and debug your site to solve your issue.

Best Regards,
Team 8Theme

Hello, @musi,

Thank you for contacting us and for using XStore.

1. Should you desire to feature categories accompanied by a checkbox option, we suggest utilizing the ‘Filter Product by Categories’ widget available in XStore, as opposed to the standard ‘Product Categories’ widget. This particular widget offers the capability to present categories with checkboxes, thereby enhancing user interaction and functionality. For an illustrative guide, you may view the image at the link below:
https://imgur.com/a/6sV9HLx

2. To enable pagination on the Shop page, please proceed to the following path within your dashboard: XStore >> Theme Settings >> WooCommerce (Shop) >> Shop >> Shop Page Layout. Here, you can configure the ‘Products per Page’ and ‘Per Page Variation’ settings. Pagination will be displayed automatically once the quantity of products surpasses the defined numbers for both ‘Products per Page’ and ‘Per Page Variation.’ For further clarification, an image has been provided at the link below for your convenience:
https://imgur.com/a/XCyKZRH

We appreciate your attention to these details and are here to assist should you have any further inquiries.

Warm Regards,
The 8Theme Team

Hello, @W2M,

Thank you for contacting us and for using XStore.

1/ We advise downgrading to PHP 8.0 for optimal compatibility.

2/ Upon reviewing your website, we have noticed that an Internal Server Error 500 is currently present. To assist you in resolving this matter, we kindly suggest that you refer to the relevant article provided for guidance on how to fix this issue.
https://developer.mozilla.org/en-US/docs/Web/HTTP/Status/500
https://blog.hubspot.com/marketing/http-500-internal-server-error

We trust that this information will be beneficial in addressing the problem at hand.

Best regards,
The 8Theme Team

Hello, @GTP,

1)
You’re welcome, glad to confirm the tabs for you.

2)
A)In XStore, the available tab styles are limited to 1 to 7 in horizontal orientation. Unfortunately, the specific tab designs you’re looking for aren’t available. We recommend exploring the existing styles within XStore, and we’re unable to suggest additional plugins or custom CSS for your request. We apologize for any inconvenience.

B)Yes, you can achieve this by following these steps:

a)Edit the desired page using Elementor.
b)Add a new container to the page.
c)In the container settings, navigate to Style and set the background color as per your preference.
d)Add the XStore General Tab widget to the container.
e)Customize the widget’s style settings to align with your design preferences.
f)In the Advanced section, go to Layout and adjust the Bottom Padding as desired.
g)You also have the flexibility to edit the overall layout of the container to suit your needs.
For a visual reference, please consult the image provided at the following link:
https://imgur.com/a/PtKWheo
https://imgur.com/a/sl0rHvz

These steps should enable you to create a visually appealing page with the specified background color and layout adjustments.

3)
Thank you for your question and clarification. I understand now that you are seeking to use the Elementor builder for more advanced customization within the tab content.
If you observe that the Content Type “content” seems to be more straightforward, please note that there is no separate way to edit the content. For more advanced customization, consider using the Content Type “Template” or “Static Block.” This allows for a more intricate and tailored design using Elementor.

4)
XStore offers a comprehensive range of built-in filters for diverse customization needs. Before considering additional plugins or custom CSS, explore the extensive options within XStore’s Elementor tabs.
In the Elementor search bar, enter the element query, such as ‘filters,’ to access a comprehensive list that includes options from both XStore and the default set. Choose the filter that suits your needs and easily implement it by dragging and dropping it into your design
For a visual reference, please consult the image provided at the following link:
https://imgur.com/a/pNh7AwJ

5)
Yes, exploring third-party plugins is a viable option for additional custom tabs and functions. However, it’s important to note that we primarily provide customer service and are responsible for recommending theme-supported plugins.

Best Regards,
Team 8Theme

Hello, @Mateusz,

Thank you for contacting us and for using XStore.

We would like to inform you that the cart and checkout pages are integral components of WooCommerce, and as such, they are not directly editable. However, you have the option to design a custom layout for these pages using our XStore Builder, which is compatible with Elementor.

For further guidance and best practices, we kindly encourage you to consult our theme documentation. https://www.8theme.com/documentation/documentation/xstore-builders/xstore-cart-page-builder-with-elementor/

Additionally, you can check all available settings under Xstore > Theme options > Woocommerce > Cart/Checkout Layout. https://ibb.co/PFHB5hq

We trust this information will be of assistance to you.

Warm regards,
The 8Theme’s Team

Hello, @Creatica,

Thank you for your response.

We are pleased to inform you that the issue you reported has been successfully resolved. To view the changes, we kindly ask that you clear your browser’s cache and revisit your site.

Please note that we have removed the XStore Builder’s product archive builder layout, as it was identified that you are utilizing a custom layout and widgets for your shop page. This action was necessary because the previous configuration was causing the widgets under Appearance > Widgets > Shop Sidebar Widgets to malfunction.

We have also eliminated the condition that was causing the issue, and you should now see the intended functionality restored. For your reference, we have included an image that illustrates the resolution. https://ibb.co/Hx9cZzq and https://ibb.co/8d4zjyR

Should you require any further assistance or have additional questions, please do not hesitate to reach out to us.

Best Regards,
The 8Theme Team

Hello, @jungeun,

Thank you for using our theme and for contacting us.

We are writing to inform you that your recent request has come to our attention; however, the details provided are somewhat ambiguous. To ensure that we can offer you the most accurate and efficient assistance, we kindly ask that you elaborate on the specific issue you are facing or the precise objective you wish to achieve.

Additionally, it would be greatly beneficial if you could furnish us with example screenshots or a video that clearly highlights the areas of concern. This visual aid will significantly enhance our understanding and enable us to address your needs more effectively.

You may upload the screenshots on https://imgbb.com/ and paste the links here.

We appreciate your cooperation in this matter and look forward to your prompt response.

Thank you for choosing 8Theme.

Warm regards,
The 8Theme Team

Hello, @Rich Kil,

Thank you for using our theme and for contacting us.

If you wish to alter the inserted link font color utilizing the WordPress Editor, kindly follow these steps:

1. Edit the product description using the WordPress Editor.
2. Select the text for which you want to change the color.
3. Click on the Toolbar toggle.
4. Select the desired text color and update it.

Please refer to the attached image for a visual guide.
https://imgur.com/IFsacM6

We trust this will be of assistance to you.

Best Regards,
8Theme’s Team

Hello, @jungeun,

Thank you for choosing XStore as your WooCommerce WordPress theme.

To remove the attributes on the shop/archive page, please navigate to Dashboard > Products > Attributes, uncheck the Enable archives option, and update it. For further reference, please see the attached image. https://ibb.co/X2wny4p

We would like to guide you through the process of disabling the variation swatches within your XStore theme. Please follow the steps outlined below:

1. Navigate to the “XStore” section.
2. Proceed to “Theme Options.”
3. From there, select “WooCommerce.”
4. Click on “Shop element.”
5. Then, go to “Variation swatches.”
6. In the “Position” settings, choose the “Disable” option.
7. Ensure to save your changes by clicking the “Publish” button.

For your convenience, we have provided a visual reference which can be accessed via the following link: https://prnt.sc/rDtChw5Twa3R

Should you require any further assistance, please do not hesitate to reach out.

Best Regards,
The 8Theme Team

Hello, @marquand,

Thank you for contacting us and for using XStore.

1/ We have carefully reviewed your request and upon examination, it appears that the issue you are experiencing is related to a cache problem on your end. https://www.8theme.com/documentation/xstore/xstore-features/how-to-setup-custom-fonts-with-xstore/

Kindly proceed to Xstore > Theme Options > Speed Optimization. Once there, please locate and select Menu Dropdown Cache, Menu Cache, Static Blocks Cache, and Remove Query Strings From Static Resources. Subsequently, turn off these options.

In the event that you are utilizing a cache plugin and CDN, we recommend temporarily disabling it.

2/ If the changes you make in the Customizer are not reflected on the page, it is likely a caching issue. If the changes are visible in the Customizer, they should also be visible on the front end.

3/ If the issue still persists, Please record a video of the problem for a better understanding. Upload it on a filesharing service, for example – https://wetransfer.com/ , and provide us with URL.

Furthermore, we would appreciate it if you could create temporary wp-admin access and share the details via the private content area. This will allow us to review your settings and better understand the issue at hand.

We kindly recommend that you take a complete backup of your site before proceeding.

Best regards,
The 8Theme Team

Hello, @Dicky,

Thank you for your response.

Upon reviewing your website, we have observed that users are able to submit product reviews without the necessity of logging in. However, we would like to inform you that the functionality to upload photos alongside reviews is currently restricted to logged-in users only.

Should you wish to enable photo uploads for reviews by non-logged-in users, we kindly invite you to submit a feature request on our Taskboard at https://www.8theme.com/taskboard/. In the event that your suggestion garners sufficient support from our customer community, our development team will give serious consideration to incorporating this feature in a future update.

We appreciate your understanding and are here to assist with any further inquiries you may have.

Warm regards,
The 8Theme Team