Margin on the right side of the slider item

This topic has 4 replies, 3 voices, and was last updated 4 months, 3 weeks ago ago by Rose Tyler

  • Avatar: jungeun
    jungeun
    Participant
    December 13, 2023 at 17:48

    1

    I installed the demo version and didn’t touch anything, but there is a margin on the right side of the slider item.

    It’s not like that every time I go in, but sometimes I see this case, so please tell me what the problem is?

    3 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 14, 2023 at 06:56

    Hello, @jungeun,

    Thank you for using our theme and for contacting us.

    Please record a video of the problem for a better understanding. Upload it on a filesharing service, for example – https://wetransfer.com/ , and provide us with URL.

    Furthermore, we would appreciate it if you could create temporary wp-admin access and share the details via the private content area. This will allow us to review your settings and better understand the issue at hand.

    We kindly recommend that you take a complete backup of your site before proceeding.

    Best Regards,
    8Theme’s Team

    Please contact administrator
    for this information.
    Avatar: jungeun
    jungeun
    Participant
    December 14, 2023 at 15:26

    https://ibb.co/8BLJTgh

    here the capture. Sometimes this right blank phenomenon appears like a picture. If you adjust the width of the window, you can only see it on the full screen, so I’d appreciate it if you could solve this part.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 14, 2023 at 15:33

    Hello, @jungeun,

    We are grateful for your swift reply.

    To proceed, kindly navigate to the page editing interface within Elementor. Once there, access the settings for the specific section that includes the slider and please ensure that the ‘stretch’ option is deactivated.

    We trust that you will find this guidance useful.

    Kind Regards,
    8theme team

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