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Problem with CSS code and button after update

This topic has 10 replies, 3 voices, and was last updated 4 months, 3 weeks ago ago by Mike

Mike

Participant

December 15, 2023 at 00:20

Hello,

Sorry for my English.

I’ve had a problem since the update.

My button doesn’t display properly.

I’ve tried modifying the CSS but it doesn’t take it into account.

Can you please help me put the button back in order?

Thank you for your help.

#376723 Copied Theme version: 9.2.5 WooCommerce version: 8.4

9 Answers

Tony Rodriguez

Support staff

December 15, 2023 at 05:41

Hello, @Mike,

Thank you for contacting us and for using XStore.

To better understand and address your concern, we kindly request that you provide a screenshot illustrating the issue at hand. This will enable us to examine the problem more closely and offer an effective resolution.

You may upload the screenshots on https://imgbb.com/ and paste the links here.

Furthermore, we would be grateful if you could grant us temporary administrative access to your WordPress site. This will allow us to conduct a thorough investigation and ensure a more precise diagnosis of the situation.

We kindly recommend that you take a complete backup of your site before proceeding.

Thank you for your cooperation and understanding. We are committed to ensuring your satisfaction and look forward to resolving your issue promptly.

Yours sincerely,
The 8Themes Team.

Please contact administrator
for this information.

#376727 Copied

Mike

Participant

December 15, 2023 at 10:29

Thanks, here’s a print.

As soon as you have an item in your basket and have to choose the delivery method, there’s a problem.

I tried to modify the CSS code of the button causing the problem, but no change appeared.

Before the update, I had no problem.

Thank you for your help.

Please contact administrator
for this information.

#376753 Copied

Mike

Participant

December 15, 2023 at 10:31

L’image ne s’affiche pas désolé la revoici :

[url=https://ibb.co/r7qDcLj][img]https://i.ibb.co/FxcR0fr/pepeanier.jpg[/img][/url]
[url=https://imgbb.com/]site png[/url]

https://ibb.co/r7qDcLj

#376754 Copied

Tony Rodriguez

Support staff

December 15, 2023 at 14:17

Hello, @Mike,

Thank you for your response.

We have conducted a review of the issue you reported on your website. Upon examination, we observed that the expected result is achievable without the utilization of the specific button you mentioned. However, we are currently unable to identify the problem on your site as you have described it.

For your reference, please find attached an image that illustrates the outcome we have observed: https://ibb.co/r7qDcLj Additionally, we would appreciate it if you could review the following screenshot for further clarification: https://prnt.sc/bdwmCVM-IvAC

To assist you more effectively, could you kindly provide us with detailed steps or additional information on how we might replicate the issue on our end? Your guidance will be instrumental in allowing us to understand and address the problem promptly.

We are committed to ensuring the optimal performance of your website and eagerly await your response.

Best Regards,
The 8Theme Team

#376783 Copied

Mike

Participant

December 15, 2023 at 14:51

Thank you for your reply.

When we have an item in the shopping cart and we want to proceed with the order. You have to choose a delivery method.

https://ibb.co/r7fK6W4

The button “js-bpost-shipping-options-modal button alt”

is poorly positioned, but that’s only since the update.

If I go to the “checkout builder” or “cart page builder” template

https://ibb.co/gzmTxqP

I tried to add CSS code in these two places but nothing happened.

The button is still in the wrong position and it’s very annoying because some customers can’t see the button.

Sorry for my English.

#376792 Copied

Rose Tyler

Support staff

December 15, 2023 at 15:33

Hello, @Mike,

We really want to help you but for this we need to see the problem, when we check your checkout page, here is what is visible – https://prnt.sc/QeygBbY_RyJW , there is no button you mentioned.
Please login own site using the credentials you provided for us and record a video of your actions that should be done to create the problem.
We hope it is clear now, from you we need a video instruction of what should be done to see the problem.

Thank you for your cooperation.

Best Regards,
The 8Theme Team

#376809 Copied

Mike

Participant

December 15, 2023 at 15:38

Okay, I get it.

Can you set the country to Belgium 🙂

And you’ll see the error.

https://ibb.co/wspj512

#376812 Copied
Rose Tyler

Support staff

December 15, 2023 at 16:02
Hello, @Mike,

We appreciate your prompt response.

We kindly request that you implement the following custom CSS code:
```
#shipping_method li {
    flex-wrap: wrap !important;
}
```
Best Regards,
The 8Theme Team
#376821 Copied
Mike

Participant

December 15, 2023 at 16:07

100000000000000000 Thanks !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

#376823 Copied
Tagged: best selling woocommerce fixes, button update trouble, css code problem, css update errors, troubleshooting woocommerce themes, woocommerce themes issues
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Problem with CSS code and button after update

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