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Filter with checkboxes in custom product archive page

This topic has 6 replies, 3 voices, and was last updated 2 months, 2 weeks ago ago by Andrew Mitchell

Creatica

Participant

December 13, 2023 at 12:10

Hello,

We cannot find way to add filter with checkboxes for custom product archive page. It works perfect for category pages. You can refer to following screenshots.

https://mega.nz/file/NJhgSLSb#28xN0W37_rRnbJCjXBbU8OsZAUEgZhFKCHBWFk8P7iw

https://mega.nz/file/UcYTQIZa#vwgHdByO_pHFh78Xu47e6BNiovGisZEy4qRcpal7Zmk

#376528 Copied Theme version: 9.2.5 WooCommerce version: 6.4.2

5 Answers

Tony Rodriguez

Support staff

December 13, 2023 at 13:57

Hello, @Creatica,

Thank you for using our theme and for contacting us.

The XStore “Filter by Brands” widget is functioning correctly on our test site’s shop page. For your reference, please review the image provided at the following link:
https://imgur.com/a/Fk0OrMZ
https://imgur.com/a/MTGodE1

It seems there may be an issue specific to your site. To investigate this matter more thoroughly, we kindly request temporary wp-admin access. You can create a new user account with an administrator role via the Dashboard and share the username and password securely through the Private Content area.

Please ensure to take a complete backup of your site before proceeding. This will allow us to examine and troubleshoot the situation, including the potential adjustment or removal of plugins to resolve the issue.

Thank you for your cooperation. We look forward to resolving this matter promptly.

Best regards,
The 8Theme Team.

#376551 Copied

Creatica

Participant

December 13, 2023 at 13:58

Here is the admin access.

Please contact administrator
for this information.

#376552 Copied

Creatica

Participant

December 13, 2023 at 13:59

You should check thhis link

Please contact administrator
for this information.

#376554 Copied

Tony Rodriguez

Support staff

December 14, 2023 at 08:21

Hello, @Creatica,

Thank you for your response.

We are pleased to inform you that the issue you reported has been successfully resolved. To view the changes, we kindly ask that you clear your browser’s cache and revisit your site.

Please note that we have removed the XStore Builder’s product archive builder layout, as it was identified that you are utilizing a custom layout and widgets for your shop page. This action was necessary because the previous configuration was causing the widgets under Appearance > Widgets > Shop Sidebar Widgets to malfunction.

We have also eliminated the condition that was causing the issue, and you should now see the intended functionality restored. For your reference, we have included an image that illustrates the resolution. https://ibb.co/Hx9cZzq and https://ibb.co/8d4zjyR

Should you require any further assistance or have additional questions, please do not hesitate to reach out to us.

Best Regards,
The 8Theme Team

#376630 Copied

Andrew Mitchell

Support staff

February 21, 2024 at 14:25

Dear Creatica,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

#384211 Copied
Tagged: advanced product filter, best woocommerce themes, custom product archive, filter with checkboxes, product sorting options, top selling woocommerce, woocommerce customization
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The issue related to '‘Filter with checkboxes in custom product archive page’' has been successfully resolved, and the topic is now closed for further responses

Filter with checkboxes in custom product archive page

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