Forum Replies Created

Viewing 30 posts - 31 through 60 (of 2,795 total)
  • Avatar: stan
    Stan Russell
    Participant
    May 27, 2016 at 16:01

    Hello,

    as we can see in system console – you have several errors including jQuery error on your site.
    Please provide us with admin credentials for your site in Private content and we will try to fix them.

    Regards,
    Stan Russell.

    Avatar: stan
    Stan Russell
    Participant
    May 26, 2016 at 10:47

    Hello nic_and_mel,

    Visual Composer v 4.11.2.1 can be found in our Downloads section.

    Regards,
    Stan Russell.

    Avatar: stan
    Stan Russell
    Participant
    May 26, 2016 at 07:31

    Hello danghaitrieu91,

    we are sorry but your request is unclear for us. Please describe it with more details. Thank you for understanding.

    Regards,
    Stan Russell.

    Avatar: stan
    Stan Russell
    Participant
    May 26, 2016 at 07:15

    Hello Robert Dahlstrom,

    we are glad that your problem is solved!

    Regards,
    Stan Russell.

    Avatar: stan
    Stan Russell
    Participant
    May 26, 2016 at 07:13

    Hello Lisateamo,

    you are welcome! Have a nice day!

    Regards,
    Stan Russell.

    Avatar: stan
    Stan Russell
    Participant
    May 25, 2016 at 13:41

    Hello atlas_media,

    we have checked your site and this is how is your header menu displayed at the moment:

    All menu items have same padding.
    Does this problem still appear for you? What browser are you using?

    Regards,
    Stan Russell.

    Avatar: stan
    Stan Russell
    Participant
    May 25, 2016 at 13:20

    Hello seandigisave,

    there were margin-top:-30px and margin-bottom:-25px settings set in your Static block which break layout for mobile devices:

    We have removed that code and added following one to Theme options > Custom css > Custom CSS for desktop and tablet:

    .main-footer-2 .vc_custom_heading{
      margin-top:-30px;
      margin-bottom:-25px;
    }

    Regards,
    Stan Russell.

    Avatar: stan
    Stan Russell
    Participant
    May 25, 2016 at 08:07

    Hello christ2702,

    unfortunately your request is unclear for us. Please describe it with more details or show on screenshot.
    As we see your site in loading correct at the moment.

    Regards,
    Stan Russell.

    Avatar: stan
    Stan Russell
    Participant
    May 25, 2016 at 07:55

    Hello tadomaster,

    we are happy to help! Have a nice day!

    Regards,
    Stan Russell.

    Avatar: stan
    Stan Russell
    Participant
    May 25, 2016 at 07:40

    Hello,

    as we understand ‘sort by’ form on shop page has not enough width. To increase it please add following css code to custom.css file:

    .filter-wrap .woocommerce-ordering select{
      width:235px;
    }

    Regards,
    Stan Russell.

    Avatar: stan
    Stan Russell
    Participant
    May 25, 2016 at 07:27

    Hello Cr3atorf1lm,

    you are welcome!

    Regards,
    Stan Russell.

    Avatar: stan
    Stan Russell
    Participant
    May 25, 2016 at 07:12

    Hello machineland,

    please provide us with admin credentials for your site in Private content so we will be able to investigate this more deep.

    Regards,
    Stan Russell.

    Avatar: stan
    Stan Russell
    Participant
    May 24, 2016 at 12:45

    Hello Jimbo,

    we have tried to log into your Dashboard to check the problem but Wordfence does not allow us to enter:

    Please temporary disable it if possible.

    Regards,
    Stan Russell.

    Avatar: stan
    Stan Russell
    Participant
    May 24, 2016 at 07:40

    Hello mahmoud_atwi,

    you are welcome!

    Regards,
    Stan Russell.

    Avatar: stan
    Stan Russell
    Participant
    May 24, 2016 at 07:36

    Hello mahmoud_atwi,

    does your problem still appear?

    Regards,
    Stan Russell.

    Avatar: stan
    Stan Russell
    Participant
    May 24, 2016 at 07:34

    Hello WordPressed,

    1) as footer demo content can not be edited, you need to create your own footer according this article of theme documentation:
    https://8theme.com/demo/docs/woopress/index.html#!/0_footer
    You may use this video tutorial as well:
    https://www.youtube.com/watch?v=KWAQRXZXsaw
    It is created for Royal theme but process is the same.

    2) please specify – do you want to completely remove sidebar and for which pages?

    Regards,
    Stan Russell.

    Avatar: stan
    Stan Russell
    Participant
    May 24, 2016 at 07:24

    Hello bikinha,

    please upload at least one image for your products and provide us with link to it. We can not see this problem as all your products do not have product images. Thank you for understanding.

    Regards,
    Stan Russell.

    Avatar: stan
    Stan Russell
    Participant
    May 24, 2016 at 07:09

    Hello Rawi7,

    you are welcome!

    Regards,
    Stan Russell.

    Avatar: stan
    Stan Russell
    Participant
    May 23, 2016 at 15:51

    Hello kolioali,

    we are happy to help! Have a nice day!

    Regards,
    Stan Russell.

    Avatar: stan
    Stan Russell
    Participant
    May 23, 2016 at 15:44

    Hello larsjanssen64@gmail.com,

    you are welcome! Have a nice day!

    Regards,
    Stan Russell.

    Avatar: stan
    Stan Russell
    Participant
    May 23, 2016 at 07:20

    Hello kolioali,

    we have disabled this feature for you in Theme options > Portfolio > Enable Comments For Projects.
    Have a nice day!

    Regards,
    Stan Russell.

    Avatar: stan
    Stan Russell
    Participant
    May 23, 2016 at 07:15

    Hello Bobby,

    we have edited your reply containing admin and FTP credentials and moved them into Private content.

    Regards,
    Stan Russell.

    Avatar: stan
    Stan Russell
    Participant
    May 20, 2016 at 11:34

    Hello Cr3atorf1lm,

    you are welcome!

    Regards,
    Stan Russell.

    Avatar: stan
    Stan Russell
    Participant
    May 20, 2016 at 10:53

    Hello Cr3atorf1lm,
    as this feature is related to Woocommerce plugin instead of theme, we think that this Woocommerce extension can suit your needs: https://docs.woothemes.com/document/woocommerce-conditional-shipping-and-payments/
    Please note that it is paid so we recommend you to contact developer before buying.

    Regards,
    Stan Russell.

    Avatar: stan
    Stan Russell
    Participant
    May 20, 2016 at 07:48

    Hello Sara,

    1) yes, you can move your css customization(but not whole style.css file) from style.css to Theme Options > Custom CSS.
    2) All customization made to theme files may be lost on theme update because theme files will be overwritten.

    Regards,
    Stan Russell.

    Avatar: stan
    Stan Russell
    Participant
    May 20, 2016 at 07:40

    Hello igelbeauty,

    Unfortunately, we can’t help you in this issues, because Woopress theme works only with WooCommerce plugin.
    Sorry.

    Regards,
    Stan Russell.

    Avatar: stan
    Stan Russell
    Participant
    May 20, 2016 at 07:25

    Hello jensikjoh,

    unfortunately we need admin access to be able to see your site:

    Please provide us with it.

    Regards,
    Stan Russell.

    Avatar: stan
    Stan Russell
    Participant
    May 20, 2016 at 07:20

    Hello Cetwixt,

    you are welcome!

    Regards,
    Stan Russell.

    Avatar: stan
    Stan Russell
    Participant
    May 20, 2016 at 07:17

    Hello twoguys,

    demo footer content can not be edited. You need to create your own footer according to this video tutorial:
    https://youtu.be/KWAQRXZXsaw

    Regards,
    Stan Russell.

    Avatar: stan
    Stan Russell
    Participant
    May 19, 2016 at 10:10

    Hello Joesurfing,

    in addition to Jack Richardson’s reply:

    To have full-width row with image background, please select needed row > Edit row > General > Row stretch > select ‘Stretch row and content’

    Regards,
    Stan Russell.

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Viewing 30 posts - 31 through 60 (of 2,795 total)
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