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IE view issue - by mahmoud_atwi - on WordPress WooCommerce support

This topic has 8 replies, 3 voices, and was last updated 7 years, 11 months ago ago by Stan Russell

mahmoud_atwi

Participant

May 5, 2016 at 18:36

Dears,

on IE 11 I have many issue in the view, from font, icons, social icons, search, back to top button, list and grid view buttons.

Please, contact administrator
for this information.

#124243 Copied

7 Answers

Jack Richardson

Support staff

May 6, 2016 at 17:30

Hello,

Please provide us with WP Dashboard credentials in private content.
Also please specify what issues exactly you have with the following in IE 11:

icons, social icons, search, back to top button, list and grid view buttons

Best regards,
Jack Richardson.

#124512 Copied

mahmoud_atwi

Participant

May 6, 2016 at 18:13

for those icons, they look only gray nothing inside, and the font that appears on IE is total different that what appears on chrome and fire fox. by the way even for this forum on IE the “back to top” button it appears just as gray square.

Please, contact administrator
for this information.

#124525 Copied

Jack Richardson

Support staff

May 7, 2016 at 09:48

Hello,

I’ve set main, body and menu fonts in Theme Options > Typography.
As for icons I don’t see any issues in IE v.11, here are screenshots:
http://prntscr.com/b19ijj
https://gyazo.com/060ee181a646b75eae175949b83c125c

Best regards,
Jack Richardson.

#124584 Copied

mahmoud_atwi

Participant

May 8, 2016 at 22:48

Dear,

please check the link in the private content.

BR

Please, contact administrator
for this information.

#124646 Copied

Jack Richardson

Support staff

May 10, 2016 at 20:16

Hello,

Unfortunately we can’t replicate the issue you described.
Try to clear browser cache and then check the site.

Best regards,
Jack Richardson.

#125028 Copied

mahmoud_atwi

Participant

May 23, 2016 at 23:15

Ok, thanks.

#126920 Copied

Stan Russell

Participant

May 24, 2016 at 07:36

Hello mahmoud_atwi,

does your problem still appear?

Regards,
Stan Russell.

#126932 Copied
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