No, unfortunately, such mails were custom created for our 8theme site only.
Try to activate Built-in Email Builder https://gyazo.com/30df02c2d808ca62a109b9d9499a43c7 and check the settings offered there.
Sorry for the delay in answering. We are glad that you sorted it out. Thanks for letting us know!
Regards
Rose Tyler
Support staff
February 19, 2022 at 13:14
Hello,
Sorry, but additional customization in files is outside the scope of our support.
If you need help with the additional customization, submit a customization request to WPKraken team
Regards
Rose Tyler
Support staff
February 19, 2022 at 13:05
Hello,
Download XStore_import_files by link from the Private Content area > unzip it, find versions and sliders, for example – https://prnt.sc/10h25le > import archives of sliders manually – https://prnt.sc/24t9mhv
Regards
Please contact administrator for this information.
1. It is automatically on detection of mobile devices.
2. No, you can’t control breakpoints because it based on detection of mobile devices independently of their screen size.
3. You may add the site to your home screen and then when you go on site you will see AMP version. Also you may add your site to home screen with advanced param in url https://yoursite.com?amp to prevent extra checking in code if it is device ready for AMP.
4. We didn’t test it for now but we pretty sure that you can use it. As you know it is extra plugin and anytime you will have any questions about it’s work you may just temporary disable it and write issues you have to us to fix but for that time use default version of web-site.
Regards
Rose Tyler
Support staff
February 19, 2022 at 10:23
Hello,
Styles are different because on Elementor pages there are default Elementor styles -> https://gyazo.com/b52d59b20b8275f85f5ba6316ab75b67 for all inputs/submit buttons on this page
When you are on another page (not Elementor built) there are no such styles from Elementor plugin and you have default view of inputs/submit buttons
So we added the next custom css on your site (Theme Options -> Theme Custom CSS -> Global CSS) -> https://gyazo.com/9c5dcf22192a396d089472fc3add3148
So now there are independent styles for that newsletter form – all CSS changes you may do from Global CSS as on screenshot
To fix this – https://gyazo.com/87a667f97f74887ec35399251c85e77e Connect to your server using FTP and remove all folders inside wp-content/fonts/ folder. After that go to Theme Options > choose necessary fonts and save settings.
If you do not have FTP access, contact your hosting provider.
Regards
Rose Tyler
Support staff
February 19, 2022 at 09:07
Hello,
You can re-name the child theme, but do not change name of parent theme there.
Check this topic – https://www.8theme.com/topic/failed-to-update-the-update/ You can re-name the parent theme later when work on the site will be finished, but we won’t recommend it.
You can re-name the theme back and then update, or update the theme manually – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
Note that we are not responsible for incorrect custom renaming, if you do any changes in parent theme files, it is your responsibility. We hope for your understanding.
I’ve added the code and Published it. You need to close the Customizar, then you will see how the code works on the Shop page, even you open Theme Options > one more time, all will be fine – https://prnt.sc/g5o-J0zsVQTT
Regards
Rose Tyler
Support staff
February 18, 2022 at 17:58
Hello,
You renamed the parent theme folder, that’s why you have that message about the update, system does not detect that you use the latest version of our theme because of renaming.
Actually, we don’t recommend renaming the parent theme because you won’t be able to use auto-update in the future and need to update the theme manually if you renamed the parent theme folder.
